Isn't it funny that Air CANADA have deceided to reduce their baggage allowance just before the Olympics, so you instead of 2 checked bags, they only allow 1 checked bag per person (economy class)!
Our family had a wonderful trip to BC :canada:, everything was fantastic, the people, service, food, scenery, accommodation, infrustruture, everything. However, on leaving the country we were told that we all had to pay excess baggage for our 2nd bag! We left London with 2 checked bags each, but on the way back AIR CANADA made us pay excess baggage as they had changed their allowance.
We were not the only ones at the Air Canada check-in desks surprised at this new rule! People were even talking about it through security and into the lounge. We all felt that we had been treated unfairly and it left a bad taste in people's mouths! The country / province is working so hard to promote BC/Canada to the world but the last thing you remember as a tourist is being ripped off by Air Canada. At no point was their a pop-up during booking online, no-one brought it to our attention on our tickets, or even sent a personal email. The first we were made aware of this was when we checked in online for our return journey and was only given a 1 bag allowance each.
How can they allow people to leave with 2 bags, but return with only 1.
This has made us so :angryfire:
Our family had a wonderful trip to BC :canada:, everything was fantastic, the people, service, food, scenery, accommodation, infrustruture, everything. However, on leaving the country we were told that we all had to pay excess baggage for our 2nd bag! We left London with 2 checked bags each, but on the way back AIR CANADA made us pay excess baggage as they had changed their allowance.
We were not the only ones at the Air Canada check-in desks surprised at this new rule! People were even talking about it through security and into the lounge. We all felt that we had been treated unfairly and it left a bad taste in people's mouths! The country / province is working so hard to promote BC/Canada to the world but the last thing you remember as a tourist is being ripped off by Air Canada. At no point was their a pop-up during booking online, no-one brought it to our attention on our tickets, or even sent a personal email. The first we were made aware of this was when we checked in online for our return journey and was only given a 1 bag allowance each.
How can they allow people to leave with 2 bags, but return with only 1.
This has made us so :angryfire: