What they did was all within labour laws but the entitled want their entitlements even though it was a bonus others don't get.
What they did was all within labour laws but the entitled want their entitlements even though it was a bonus others don't get.
What are you talking about? Who the hell are those "entitled"? Are those the ones who get 20 hrs a week at minimum wage because none of those places use full time labour ... so that the francisees don't have to cover any "entitlements" .
Is the drop in ranking the result of the troubles with minimum wages in Ontario last year, or does it indicate that people are getting bored with the brand? I don't think blaming Ontario's changing wages is an accurate assessment of the problem. There are nine other provinces and three territories.
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Double double trouble? Tim Hortons plummets in ranking of Canadian brands
Coffee chain falls to 50th from 4th on annual ranking of brand reputation
- Pete Evans · CBC News
A public spat with some of its franchisees and outrage over its response to minimum wage hikes seems to have made a dent in Canadians' much-publicized love for Tim Hortons this year, as the iconic coffee and doughnut chain has plummeted on an annual ranking of brands by market research firm Leger.
Every year, Leger tabulates information on the reputations of various brands that operate in Canada, and tabulates what consumers think of them. This year, between Dec. 19 and Jan. 29, the company surveyed approximately 2,100 English- and French-speaking Canadians, aged 18 or older, for their views on 241 different brands that operate across the country.
One of the biggest surprises in the ranking was the changing fortunes of Tim Hortons. The chain was ranked fourth overall in 2016, but for this year's ranking it plunged all the way to 50th.
The company openly squabbled with some of its franchisees for much of 2017 over cutbacks and other cost increases, something which has clearly started to influence its customer loyalty.
But another major factor seems to have been the story first reported by CBC News that some owners were cutting back on employee hours and other benefits in response to hikes in the minimum wage.
"Tim Hortons, a perennial top five brand that we've previously believed impervious to issue, has fallen mightily in the court of public opinion," said Rick Murray, managing partner and chief digital strategist with public relations firm National, which also worked on the ranking.
Double double trouble? Tim Hortons plummets in ranking of Canadian brands | CBC News
You are entitled to a 1/2 for lunch as per labour laws. Coffee breaks are a bonus and not mandatory.
Hours have nothing to do with it.
That was the big stink. Paid coffee breaks were axed and the "entitled" lost their minds.
So you think that the Ontario story affected things nationwide?
You are entitled to a 1/2 for lunch as per labour laws. Coffee breaks are a bonus and not mandatory.
Hours have nothing to do with it.
That was the big stink. Paid coffee breaks were axed and the "entitled" lost their minds.
Yes, those fat-cat "entitled" at Tim Horton's, eh?
Nobody likes a bully.
That's what happens when a foreign corporate entity takes over (buys) a successful institution. They don't give a rats ass about the employees - it's all about the money which is why they purchased it to begin with.
...It certainly got nationwide media attention. I don't know if that really stopped too many people. Just added to the load since that was only in Ontario. Anyone I have talked to about it just said they were tired of long waits for crappy food and lousy coffee. Funny thing even in union towns no one much cares about the low end workers as long as they get cheap prices.
I believe this has been mentioned before, but the province created the problem when they upped the minimum wage. Some franchisees reacted by changing their business plan, which I would have done if it cut into my bottom line.
The Ontario government caused this, but it seems they got away with it. They managed to deflect most of the blame onto the individual business people. Any employee perks that went away were because these businesses had to pay out an additional $2.75/hr to many of their employees.
Not all franchise owners have money to burn. They have their own bills and have owned their businesses for different lengths of time. As a result, changes had to be made. Some were not liked by employees or customers. For the people in Ontario, remember this in June.
Dirtiest bathrooms in a fast food restaurant. Who the hell puts a hand dryer next to a urinal?