oh for sure with that one, and I don't have an issue with fighting really if it is fair, it can be quite healthy...but if the fight isn't fair, and if they don't get things, I tend to shed those types of individuals from my world, I really am into harmony and I don't like disturbance or negativity, it does affect us...and with some individuals in the past I have allowed it to go on for too long, but really when we work our own stuff out, the rest falls into place, (eventually) It's all about learning and some of my life lessons have been repetitive and tough. Life's for learning and none of us is perfect.
The site I work at ( Security) is the only type like that in Western Canada that processes 150-180 K drivers a year-
I deal with 10's of thousands of drivers a year- truckers- today one had a bad day - called me everything- I patiently listened as he was swearing up a storm - Asked him if i had done something- takes their focus away- then he started on the rules and cursing me- I ignored it all.
Yes their were a small number of people present.
He has been at the site on a number of occasions- never an issue- never anything but polite- so he was having a bad day.
I will see him again and see what he has to say then. If he has nothing to say, I will leave it at that - It takes time for some to realize their behavior was not appropriate.
And if or when they apologize, I explain that at times we all have a bad days and it is forgotten.
That said- if I had written it up- he was toast at this site. And that company has a ton of contracts to deliver.
And yes I know the owner of the company-
Hope that makes sense.