They are briefed if you do not recognize a person, confirm with an ID. Think of the thousands of faces that have to be committed to memory.
They did not make any mistakes.
They were following clear and laid out common sense procedures.
The mistakes come when you do not recognize then do not confirm their identity. That is where the mistakes arise and stuff then happens.
He did not demand, but someone felt the need to apologize.
There was no need to apologize.
Where have I used the world "superstar"?
What I have said is that Prince Andrew is one of the most famous people in the world, and the fact that his own security staff supposedly cannot recognise him is, quite honestly, bizarre. They should have known who he was even if he WASN'T famous - he's the person they are supposed to be protecting.
I'll tell you what Prince Andrew is, though - he's not only a Falklands War veteran but, between 2001 and 2011, he was the United Kingdom's Special Representative for International Trade and Investment, which involved representing and promoting the UK at various trade fairs and conferences around the world.
He tours Canada frequently to undertake duties related to his Canadian military role. Rick Peters, the former Commanding Officer of the Royal Highland Fusiliers of Canada stated: "[Prince Andrew]'s very well informed on Canadian military methods."
On 3 September 2012, the Duke of York was among a team of 40 people who abseiled down The Shard (tallest building in Europe) to raise money for educational charities the Outward Bound Trust and the Royal Marines Charitable Trust Fund.
Not only that, but he's fifth in line to the Throne of sixteen countries - and yet he is assigned security staff who don't even kow who he is!
Just an honest Bloke helping out the country. Right
Did Prince Andrew avoid a £6 million tax bill when he sold Sunninghill to his Kazakh friends? - Telegraph
Prince Andrew sold the five acre property to an offshore trust which belonged to Timur Kulibayev, the billionaire son-in-law of the Kazakh president, Nursultan Nazarbayev, who he had entertained as part of his Government role as Britain’s trade ambassador. Kulibayev has a child with Andrew’s socialite friend Goga Ashkenazi
The controversy surrounding the sale of the 12 bedroom house in 2003 for £3 million over the market value was compounded when the new owners failed to move in and left the house, built as a wedding gift from the Queen to the Duke and Sarah Ferguson, to fall into a state of disrepair.
