My hubby had to go to Regina for a family matter & there was one option, when he was booking his flight, that went: Edmonton, Calgary, Vancouver & then Regina!! Cool eh?
Air (or Error?) Canada. Our National Carrier…
- Thread starter Ron in Regina
- Start date
I believe at the time it was Air Canada but I could be wrong about that. It was pretty funny tho'
Not uncommon on puddle jumper flights. At least they don't charge extra for the scenic tour.
Jill Rorabeck says she wishes she'd never turned to Canada's airline regulator to settle her dispute with Swoop Airlines (which is owned by WestJet).
Not only did the Canadian Transportation Agency (CTA) side with the airline, Rorabeck can't even share the details of her dispute???
The Toronto woman submitted a complaint almost three years ago with the CTA, which acts as a mediator between airlines and passengers in air travel complaints.
She learned in January that she lost her case, but due to legislation passed in 2023 that prevents passengers from sharing full details of CTA decisions, she's not allowed to reveal key information about what happened.
"No one can warn others about their experiences," said Rorabeck. "There is zero accountability on the part of the airlines or the CTA."
At issue is section 85.09(1) of the Canadian Transportation Act, which says once the CTA issues a decision, neither the airline nor the passenger involved is allowed to openly share the details — unless both parties agree.
Since that rule was implemented, not a single case has been made fully public.
apple.news
This gives airlines the strategic advantage of having access to previous rulings while passengers remain unaware of how complaints are being decided.
"The only entities that benefit from this are the airlines," said Gábor Lukács' of Air Passenger Rights group. "Individual passengers don't have the experience or don't have the knowledge of what arguments work and don't work while the airlines compile these huge databases of their own cases."
Prior to the 2023 changes, full decisions issued by the CTA were posted online, but now only basic information is available. So key details, such as the reasons behind a ruling, remain confidential. The regulator says the new system is faster, fair and more efficient? For whom?
The lawsuit argues that the CTA has a quasi-judicial role, so rules that muzzle passengers violate the open court principle in law, which says court proceedings should be open to the public. It's a fundamental aspect of a democratic justice system, ensuring transparency and public confidence in the legal process, says Paul Daly, a constitutional lawyer and research chair in the Administrative Law and Governance program at the University of Ottawa.
"The fact that decisions are not published and proceedings are kept confidential, it tilts the playing field in favour of the airlines," said Daly. "I, you or anyone else should be able to walk into any courthouse in the country any day of the week and attend a hearing or access documents … that are in the registry."
As part of its legal argument, Air Passenger Rights asked for the decisions, reasons and all documents for five air passenger complaint files last July in an effort to demonstrate that the CTA systematically denies all such requests.
The secretariat of the agency denied the request a month later, citing section 85.09(1) of the Canadian Transport Act as the basis for its refusal.
"They are trying to use this provision as a way of refusing to disclose information that should be disclosed," Lukács said.
The lawsuit argues that the current rules prevent Air Passenger Rights from doing its job, because it needs to know how complaints are being decided in order to provide information and resources to passengers and push for improvements.
It also argues that the secrecy around decisions prevents media and other organizations from "effectively communicating information about air passenger complaint proceedings."
The lawsuit calls for a hearing to be held by video conference. No date for the hearing has been set.
Not only did the Canadian Transportation Agency (CTA) side with the airline, Rorabeck can't even share the details of her dispute???
The Toronto woman submitted a complaint almost three years ago with the CTA, which acts as a mediator between airlines and passengers in air travel complaints.
She learned in January that she lost her case, but due to legislation passed in 2023 that prevents passengers from sharing full details of CTA decisions, she's not allowed to reveal key information about what happened.
"No one can warn others about their experiences," said Rorabeck. "There is zero accountability on the part of the airlines or the CTA."
At issue is section 85.09(1) of the Canadian Transportation Act, which says once the CTA issues a decision, neither the airline nor the passenger involved is allowed to openly share the details — unless both parties agree.
Since that rule was implemented, not a single case has been made fully public.
Constitutional challenge launched over rules preventing air passengers from speaking about complaints — CBC News
The Air Passenger Rights group is taking the federal government to court over rules preventing passengers from talking publicly about complaints filed with Canada’s airline watchdog, saying they are unconstitutional because they violate the right to freedom of expression.
"The only entities that benefit from this are the airlines," said Gábor Lukács' of Air Passenger Rights group. "Individual passengers don't have the experience or don't have the knowledge of what arguments work and don't work while the airlines compile these huge databases of their own cases."
Prior to the 2023 changes, full decisions issued by the CTA were posted online, but now only basic information is available. So key details, such as the reasons behind a ruling, remain confidential. The regulator says the new system is faster, fair and more efficient? For whom?
The lawsuit argues that the CTA has a quasi-judicial role, so rules that muzzle passengers violate the open court principle in law, which says court proceedings should be open to the public. It's a fundamental aspect of a democratic justice system, ensuring transparency and public confidence in the legal process, says Paul Daly, a constitutional lawyer and research chair in the Administrative Law and Governance program at the University of Ottawa.
"The fact that decisions are not published and proceedings are kept confidential, it tilts the playing field in favour of the airlines," said Daly. "I, you or anyone else should be able to walk into any courthouse in the country any day of the week and attend a hearing or access documents … that are in the registry."
As part of its legal argument, Air Passenger Rights asked for the decisions, reasons and all documents for five air passenger complaint files last July in an effort to demonstrate that the CTA systematically denies all such requests.
The secretariat of the agency denied the request a month later, citing section 85.09(1) of the Canadian Transport Act as the basis for its refusal.
"They are trying to use this provision as a way of refusing to disclose information that should be disclosed," Lukács said.
The lawsuit argues that the current rules prevent Air Passenger Rights from doing its job, because it needs to know how complaints are being decided in order to provide information and resources to passengers and push for improvements.
It also argues that the secrecy around decisions prevents media and other organizations from "effectively communicating information about air passenger complaint proceedings."
The lawsuit calls for a hearing to be held by video conference. No date for the hearing has been set.
If these disputes were made public airlines would lose a chunk of first class seating in place of wheelchair spots. Mobility equipment tops the list for damaged customer goods.Jill Rorabeck says she wishes she'd never turned to Canada's airline regulator to settle her dispute with Swoop Airlines (which is owned by WestJet).
Not only did the Canadian Transportation Agency (CTA) side with the airline, Rorabeck can't even share the details of her dispute???
The Toronto woman submitted a complaint almost three years ago with the CTA, which acts as a mediator between airlines and passengers in air travel complaints.
She learned in January that she lost her case, but due to legislation passed in 2023 that prevents passengers from sharing full details of CTA decisions, she's not allowed to reveal key information about what happened.
"No one can warn others about their experiences," said Rorabeck. "There is zero accountability on the part of the airlines or the CTA."
At issue is section 85.09(1) of the Canadian Transportation Act, which says once the CTA issues a decision, neither the airline nor the passenger involved is allowed to openly share the details — unless both parties agree.
Since that rule was implemented, not a single case has been made fully public.
This gives airlines the strategic advantage of having access to previous rulings while passengers remain unaware of how complaints are being decided.Constitutional challenge launched over rules preventing air passengers from speaking about complaints — CBC News
The Air Passenger Rights group is taking the federal government to court over rules preventing passengers from talking publicly about complaints filed with Canada’s airline watchdog, saying they are unconstitutional because they violate the right to freedom of expression.
"The only entities that benefit from this are the airlines," said Gábor Lukács' of Air Passenger Rights group. "Individual passengers don't have the experience or don't have the knowledge of what arguments work and don't work while the airlines compile these huge databases of their own cases."
Prior to the 2023 changes, full decisions issued by the CTA were posted online, but now only basic information is available. So key details, such as the reasons behind a ruling, remain confidential. The regulator says the new system is faster, fair and more efficient? For whom?
The lawsuit argues that the CTA has a quasi-judicial role, so rules that muzzle passengers violate the open court principle in law, which says court proceedings should be open to the public. It's a fundamental aspect of a democratic justice system, ensuring transparency and public confidence in the legal process, says Paul Daly, a constitutional lawyer and research chair in the Administrative Law and Governance program at the University of Ottawa.
"The fact that decisions are not published and proceedings are kept confidential, it tilts the playing field in favour of the airlines," said Daly. "I, you or anyone else should be able to walk into any courthouse in the country any day of the week and attend a hearing or access documents … that are in the registry."
As part of its legal argument, Air Passenger Rights asked for the decisions, reasons and all documents for five air passenger complaint files last July in an effort to demonstrate that the CTA systematically denies all such requests.
The secretariat of the agency denied the request a month later, citing section 85.09(1) of the Canadian Transport Act as the basis for its refusal.
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"They are trying to use this provision as a way of refusing to disclose information that should be disclosed," Lukács said.
The lawsuit argues that the current rules prevent Air Passenger Rights from doing its job, because it needs to know how complaints are being decided in order to provide information and resources to passengers and push for improvements.
It also argues that the secrecy around decisions prevents media and other organizations from "effectively communicating information about air passenger complaint proceedings."
The lawsuit calls for a hearing to be held by video conference. No date for the hearing has been set.
Passengers around the world are feeling the effects after the union representing more than 10,000 flight attendants with Air Canada announced its members were walking off the job after it was unable to reach an eleventh-hour deal with the airline.
The strike officially began just before 1 a.m. ET on Saturday.
Air Canada flight attendants on strike, airline's flights cancelled — The Canadian Press
Passengers around the world are feeling the effects after the union represent
"Air Canada deeply regrets the effect the strike is having on customers," it said in a brief statement early Saturday morning.
Flights by Air Canada Express, operated by third-party airlines Jazz and PAL, are not affected.
The Air Canada component of the Canadian Union of Public Employees said picket lines will be active at airports across Canada, including Montreal, Toronto, Calgary and Vancouver. Striking flight attendants also plan to picket at airports in Halifax, Ottawa and Winnipeg.
"Negotiations between CUPE and Air Canada have ended in impasse," the union said in a press release early Saturday morning.
The union has said its main sticking points revolve around wages that have been outpaced by inflation during its previous 10-year contract, along with unpaid labour when planes aren't in the air.
"Air Canada still refuses to compensate flight attendants for all hours worked," said CUPE's press release.
Air Canada has said its latest proposal included a 38 per cent increase in total compensation over four years, including a new provision for ground pay "that is industry-leading in Canada."
The proposal would provide "significant improvements" to health benefits and pension plans, an increase to paid vacation and measures to address union concerns about rest and work-life balance, the airline said.
"It will make Air Canada flight attendants the best compensated in Canada," the company said, adding its cabin crew already earn up to $17 more per hour than their counterparts at Air Canada's largest domestic competitor.
"The union has been firm: all safety-related duties should be paid at full hourly rate. Air Canada does not agree. On wages, Air Canada’s last offer will still leave flight attendants living below poverty levels for many years to come."
Well, that solves the whole "fingernail clippers/water bottles/skateboards in the cabin" problem. . .
Oh, but it's WESTERN communities that are affect therefore the company & the federal government don't give a crap. Nothing to see here.In 2003, the airline filed for bankruptcy protection and in the following year emerged and reorganized under the holding company ACE Aviation Holdings Inc. In 2017, Air Canada flew 48 million passengers, as the airline celebrated its 80th anniversary. In October 2021, the Government of Canada acquired 6.4% of Air Canada, and has not ruled out further investment.
Air Canada - Wikipedia
en.wikipedia.org
Passengers aren’t the only ones complaining about Air Canada’s decision to stop flying from Saskatchewan cities to Calgary.
In a letter Wednesday to Air Canada brass, Economic Development Regina president and CEO Chris Lane raised the organization’s concerns about the move.
“It is with disappointment we learned of Air Canada’s decision to suspend direct flights between Regina and Calgary, effectively tripling the travel time between the two centres,” Lane wrote. “As one of Canada’s fastest-growing economies and population areas, the need for connectivity and the opportunity it presents for airlines is as necessary as it is mutually beneficial.”
The airline is eliminating flights from Regina and Saskatoon to Calgary starting Jan. 16, as it has decided to focus on its main hubs of Toronto, Vancouver and Montreal.
For Regina and Saskatoon, Air Canada flights to and from Toronto and Vancouver will continue.
Lane pointed to the major companies that call Regina home — including Viterra, Farm Credit Canada, Brandt, AGT Foods and The Mosaic Company — and the investment they’re making in the city. As well, he mentioned Canadian Western Agribition and Canada’s Farm Show and the international visitors those shows attract to Regina.
“Consider too, that direct connection to Calgary is not only a gateway to Alberta but also it is the most effective and efficient way for Regina travellers to access Air Canada’s Star Alliance and code share partners — and for international travellers to access Regina in return,” Lane wrote.
‘Ill-considered:’ Economic Development Regina CEO reacts to Air Canada decision
Passengers aren't the only ones complaining about Air Canada's decision to stop flying from Saskatchewan citie...www.cjme.com
“We are disappointed, but not surprised, that Air Canada has cut direct flights from Regina and Saskatoon to Calgary given that the airline is reducing the size of their Calgary hub and has cut many flights to other Alberta and B.C. communities,” Harrison wrote.
How many times, as Canadians, have we bailed out Air Canada? They went bankrupt in 2003 with taxpayer restructuring, and got another $100,000,000.00 taxpayer dollars (on April Fools Day) in 2008…
….then COVID$$$, and now this?
Air Canada strike: Union says if continuing means jail, ‘so be it’ — Global News
The airline originally planned to resume some flights on Sunday in response to the Canada Industrial Relations Board ordering it and its flight attendants back to work.
John Ivison: In the Air Canada flight attendant strike, Carney has options — National Post
This dispute goes far beyond a wage negotiation — it is about the kind of country that Canada wants to become
Opinion: Ottawa’s Air Canada strike debacle shows it failed to learn from history — The Globe and Mail
By ordering flight attendants back to work, the government may be stoking further labour unrest
Opinion: The Air Canada fiasco is yet more proof that Ottawa’s intolerance for labour disputes is killing collective bargaining — The Globe and Mail
Federal government’s corrosive habit of ending strikes with arbitration or back-to-work orders proves that expediency, not principle, now rules labour relations
Flight attendants won't be 'returning to the skies' after ongoing Air Canada strike deemed 'unlawful' — National Post
The CIRB issued its new decision on Monday giving CUPE leadership until noon eastern Monday to declare the strike over
Passenger frustration mounts at Pearson as Air Canada strike drags on — Toronto Sun
Tempers flared and patience was tested Monday as Air Canada passengers inside Toronto’s Pearson International Airport remained helplessly grounded while flight attendants continued to defy a federal back-to-work order. “I’m sitting here at my own expense — this is my fourth night (stuck),” said...
Jesse Kline: Air Canada strike brought to you by the Liberal government — National Post
The monster the Grits created is now coming back to bite them
when the flight attendant strike is over the passengers should then go on strike.
Kind of like with American products post Trump tariffs for the most part?
Unfortunately, due to market share, there isn't enough carriers to pick up the slack.
On the news this AM they said a deal had been made.
they could have at least waited until after labour day before striking.
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