wow, Bell too...must be a new phenomena...but then that's what happens when you have a mega corporation, with low paid people handling customers frustrated by all of the money paid out for services/equipment that malfunction. Customers get upset naturally and spend hours on the phone with little to no resolution then they take it out on the front liners...guess they are fighting back in the most inappropriate ways and venting their frustration
goooooooooo staff...lol
