Telus blocks ports for its ADSL customers.
I, as a Telus’ customer consider myself being betrayed and would like to hear community’s input on the issue of Telus blocking ports. I think it was against any normal business practice rules and I am sure it was illegal too. I would like to launch a legal action against Telus but I cannot do it alone. If anyone can add your arguments to the list below and/or would like to join, please contact me (see e-mail at the bottom) and please use at least one word TELUS in the subject for proper routing of your message to me.
In my opinion Telus’ advertising is deceptive/misleading. Nowhere on the sign up page or in the conditions (which I signed for and paid for) was said that any part of my service will be blocked. TOS says that I should not operate any server and I do not, BUT I need those ports for a different reason and should be able to use them as I paid for full service.
Telus changed its conditions without proper notification of its customers whose business like mine became affected. I’ve lost clients, real money and potential money. I also lost a lot of time troubleshooting my network assuming that it is on my side. I would like to be compensated for my direct and indirect losses AND I would like to impose punitive damages on Telus so it would not have a habit of f**king its customers this way.
Since my service was degraded I would like to be compensated for it and the price I pay reduced.
If I am forced to switch to another provider I want all my expenses including original Telus’ setup fees to be compensated.
Telus may be abusing its monopoly power (if not legally, likely de-facto). They force me to upgrade to a more expensive package that I do not need, which is for sure abuse of consumer’s trust and I would like to find out if that is a violation of a law or a consumer protection act etc. Just recall what Microsoft was sued for? If I understand it correctly it was implied that they were overcharging its customers, forced to use services that customers did not want to pay for and abusing their monopoly power. So, how much different it is from what Telus does? Why nobody cares?
In the meanwhile I encourage everyone affected to at least file a CRTC complaint here:
http://www.crtc.gc.ca/RapidsCCM/Register.asp?lang=E
TELUS representatives, if you read this and it does not go to your deaf ears as usual, you are welcome to contact me too.
Everybody else: please send me your thoughts and ideas about what we, as consumers can do about it
IMPORTANT! Please do not send me any suggestions of any illegal activities, like hacking them or spamming them or anything like that, I won't even read it. Thank you.
To e-mail me please replace the "[AT]" sign on a normal "@" sign (without brackets, wothout quotes) in the following line:
smarttech[AT]spamcop.net
* The "[AT]" notation is used to prevent spammers from automatically harvesting this e-mail address
** Posted from:
http://www.geocities.com/teluscustomer/
I, as a Telus’ customer consider myself being betrayed and would like to hear community’s input on the issue of Telus blocking ports. I think it was against any normal business practice rules and I am sure it was illegal too. I would like to launch a legal action against Telus but I cannot do it alone. If anyone can add your arguments to the list below and/or would like to join, please contact me (see e-mail at the bottom) and please use at least one word TELUS in the subject for proper routing of your message to me.
In my opinion Telus’ advertising is deceptive/misleading. Nowhere on the sign up page or in the conditions (which I signed for and paid for) was said that any part of my service will be blocked. TOS says that I should not operate any server and I do not, BUT I need those ports for a different reason and should be able to use them as I paid for full service.
Telus changed its conditions without proper notification of its customers whose business like mine became affected. I’ve lost clients, real money and potential money. I also lost a lot of time troubleshooting my network assuming that it is on my side. I would like to be compensated for my direct and indirect losses AND I would like to impose punitive damages on Telus so it would not have a habit of f**king its customers this way.
Since my service was degraded I would like to be compensated for it and the price I pay reduced.
If I am forced to switch to another provider I want all my expenses including original Telus’ setup fees to be compensated.
Telus may be abusing its monopoly power (if not legally, likely de-facto). They force me to upgrade to a more expensive package that I do not need, which is for sure abuse of consumer’s trust and I would like to find out if that is a violation of a law or a consumer protection act etc. Just recall what Microsoft was sued for? If I understand it correctly it was implied that they were overcharging its customers, forced to use services that customers did not want to pay for and abusing their monopoly power. So, how much different it is from what Telus does? Why nobody cares?
In the meanwhile I encourage everyone affected to at least file a CRTC complaint here:
http://www.crtc.gc.ca/RapidsCCM/Register.asp?lang=E
TELUS representatives, if you read this and it does not go to your deaf ears as usual, you are welcome to contact me too.
Everybody else: please send me your thoughts and ideas about what we, as consumers can do about it
IMPORTANT! Please do not send me any suggestions of any illegal activities, like hacking them or spamming them or anything like that, I won't even read it. Thank you.
To e-mail me please replace the "[AT]" sign on a normal "@" sign (without brackets, wothout quotes) in the following line:
smarttech[AT]spamcop.net
* The "[AT]" notation is used to prevent spammers from automatically harvesting this e-mail address
** Posted from:
http://www.geocities.com/teluscustomer/
