I took my laptop to get fixed cuz it wasnt turning on. They told me the would look at it for half an hour and see what happened. They told me it would cost me $40. I asked them if they couldnt fix it could they get my pictures back and they said they would try but it would be an extra amount. They gave me a bill for $120 but they didn't fix my computer or get my pictures. When i asked why so much they told me it took extra time for the tech to take my laptop apart but he didnt see anything wrong with it. When i asked about my pictures they said i still had to pay for trying to get them even if they didnt get them. I didnt autherize them to work longer than half an hour because i don't make a lot of money. Now i still don't have a working computer or all the pictures i took and i had to pay extra for nothing. so ya, i'm a little angry.