Ahh yes the infamous Zales has creeped in again, well the best advice I can truly pass on to you is this, if you had never shopped inAbout portfolio management canada inc.
last year in August my spouse called me at work and told me someone called and wanted me to call them back. She gave me the phone# and extension. When I called the extension couldn't be reached from the number I was calling from. I finally got thru and the after confirming who I was, the next thing the lady said was that the call is recorded and asked me if I am still living at such and such address (my current address). I confirmed and she started telling me that she is calling about a purchase at Zales I allegedly made in 1996. i told her I don't recall ever having made any purchases at Zales and she insisted that I did and I had to pay the alleged outstanding bill.
I asked how much the bill was for maybe that would jogg my memory; got the amount ~$800and in the same breath the so called discount rate which was ~$200 less.
After some back and forth I asked where we are going form here and she said I would have to send them proof that the bill was paid in full.
So the dance started again. how can I send proof of a bill that I a.) don't have any recollection of and b.) how many people keep bills and receipt for more than a few years, if that long.
I didn't hear from this company for almost a year. Then this week I get a letter , the first thing in writing I ever got from this company, basically stating the same as I was told on the phone.
owing to Zales and account#; a reference #, the amount and the "fantastic" discount and that it would only be availlable till such and such date.
last year after talking to this person at PMC, I went home googled for the closest Zales store just to find out that there are no Zales stores in Canada.
Now even if I would have shopped at Zales in the U.S., it couldn't have been in 1996 since the first time I ever been to the States was not before 1998 and I got my passport to proof this.
Now I read and read in this forum and others, but still there is no straight answer, or maybe I have overlooked it, but 11Years back?
Ok I moved several times in the last few years, but i had the same job for the last 10 years and I bought a house 2 years ago and nothing came up on the credit check.
I mean $600 is $600, really isn't out off this world, but I refuse to pay something I never got real proof of that I made this purchase.
Zales or ever held a credit card to Zales then your fine, Zales cannot offer credit cards to non US citizens, unless you lived in the USA. However, if PMCI is contacting you, then state to them that the accoutn is stat barred, you need not worry about proof of a receipt or anythign like that, the fact is it is stat barred, if they insist on houding you fo this debt that is past 7 years, contact the credit bureau, both Trans Union and Equifax, get copies from both, then what you need to do is write a letter to the Ministry of Consumer and Business Affairs, and send along your copies of your credit file. Only copies, state in the letter that they are contacting you on a stat barred debt and in turn they will start the process investigation. That is one way. The other is tell PMCI it is stat barred and if they still contact you then tell them you will place a complaint to the Ministry on illegally collecting on a debt that is stat barred.