You find that you have made pymnt plans and arrangements, however missy, the fact is there are some people that diliberately dont pay, there are others that hit financial hardships, it does not matter to any collection agency that you are in debt, or the fact that maybe there is limited cash flow. or a person lost their job due to what ever.....anbyway maybe your not one of the lucky ones to get a collection call, but when you do are you going to PIF= pay in full your accoutn that might be #3000.00 over due????
Portfolio Management Canada Inc.
- Thread starter Simpleton
- Start date
You find that you have made pymnt plans and arrangements, however missy, the fact is there are some people that diliberately dont pay, there are others that hit financial hardships, it does not matter to any collection agency that you are in debt, or the fact that maybe there is limited cash flow. or a person lost their job due to what ever.....anbyway maybe your not one of the lucky ones to get a collection call, but when you do are you going to PIF= pay in full your accoutn that might be #3000.00 over due????
Collection agencies can only list an item under their own name under the area on a credit file "collection items" thats only if the original creditor themselves have not placed it as a bad debt, now collection agencies must at all times gain permission from the orioginal creditor to do this, in most cases they have permission based on the contract they have with the agency. However, if you debt has been paid off and you have proof, then you have nothgin to worry about.
To complain against collection agencies and collectors, it is the ministry of business and comsumer affairs, also look under the ontario website or even the web, "ontario collection act" this will help you with your rights and what collectora can and cannot do.
"Stat Barred, or statue of limitations" means the same, first it is quite the name, anyway stat barred means that after a certain period of time a debt or rather a bad debt becomes null, and void.
This means that they take the last date of transaction or payment made, if there has been no activity on the debt they take the last date of any activity and count 7 years from that date.
Once the 7 year anniversay has transpired, the debt become null, so any collection agency that call you on a debt that is like more than 7 years, all you need to inform them is that it is stat barred.
It actually is against the law for any collection agency to try and collect a stat barred debt. In fact if you have a debt that is stat barred, all you ned to do is tell them that it is stat barred, they have to close the account. But be carefule and make sure that the 7 years has transpired, let say for example
you have a debt that had a last activity on April 6th 2000. that was the last activity, they call you on April 5th 2007. if you state you are aware of the debt, then the 7 year preocess resets itself.
If the date were April 6th 2007, they call you about it then it is stat barred, it is null.
Terminology, stat barred, 7 years less a day. Hope this helps.
List of collection agencies
Here is a list of some of the agencies I know of, forgive me that i may have not included all:
NCO Financial (NCO)
Nordon collection Network (NCN)
Portfolio Management (PMCI)
Canadian Bonded Credits Limited (CBCL)
Canadian Resource ....
Corporate Recovery Services (CRS)
Agencie Recourvement Ogilvie (ARO)
The Collection Firm (TCF)
National Recovery Corp (NRC)
GB Collection Agency
National Credit and Collection Services (NCCS)
Collectcom Credit
PIF Collections
Action Collection and Receivables Management
Partners in Credit
MJR Collection Services
Inter Canada Credit
CBV Collection Services
Collectcorp
Common Collection Agency
Financial Debt Recovery (FDR)
Alliance Collection Agency
This is a few that are the common agency's that most would receive a call from.
Here is a list of some of the agencies I know of, forgive me that i may have not included all:
NCO Financial (NCO)
Nordon collection Network (NCN)
Portfolio Management (PMCI)
Canadian Bonded Credits Limited (CBCL)
Canadian Resource ....
Corporate Recovery Services (CRS)
Agencie Recourvement Ogilvie (ARO)
The Collection Firm (TCF)
National Recovery Corp (NRC)
GB Collection Agency
National Credit and Collection Services (NCCS)
Collectcom Credit
PIF Collections
Action Collection and Receivables Management
Partners in Credit
MJR Collection Services
Inter Canada Credit
CBV Collection Services
Collectcorp
Common Collection Agency
Financial Debt Recovery (FDR)
Alliance Collection Agency
This is a few that are the common agency's that most would receive a call from.
Hello, in most cases and in defense of the collector or agency, if any one is on CCS credit counselling, it isa wise to forward that information to the agency or collector, here is why, remember, there are losts of peoepl out there that diliberately scoff off and not pay their debts, then there are others that require CCS. Now on the other end any one can state they are on CCS, and once a collector asks for the information, it is best to provide it, this at least will result int he account being placed on hold, and await CCS payments, infact if on CCS why would you not pass that information on to a collector, it saves you from have the hassle, with all due respect, there are thousands of peopl that fib they are on CCS, and when a collector tries to confirm the information the CCS office sometime state they were but they never paid in such a long time so they have been removed. CCS only prevents a colelction agency from contacting you as long as you are on the CCS program. Your better off to give CCS info, just liek if you went bankrupt, the better to supply the info so that the accoutn can be adjusted.
I read your thread here, you are not required to send your Sin number, due that if they have it what would be the sense right? now for the birth certificate, the issue with most identity errors on debts ios that a birth certificate proves the date you were born, there is a term which i cant recall the name of it, but in most cases you would forward a copy to the agency, to prove your age, they really cannot ask for you to copy a passport....however, look at the situation, you get this call, and you tell them as you stated...on the collector side they only think it is a person trying to get out of a debt...what proof to you have? Remember, in Canada there are severla thousand people that have the same name like for example, Mary Smith, if there have been a cross refernce ont he credit bureau, and soemone else information has been crossed to you, it is vital to prove to them that you never had this debt in refernce to your DOB. Trust me I have had many issues resolved this way when I spoke to persons, and they were more than happy to comply, also, if you dont resolve the issue at hand, that information that my be incorrect on your credit bureau file could prevent you from future credit opportunities. If a collector requests some form of proof, it would be in your favour to forward, you will find that you will get a lot farther in the process then holding back, if you put up a fuss, it only makes them think your pretty much trying to get out of debt, how can any one believe any one on the other end of the phone, example, if i told you I am related to Madonna, and that I am her cousin, would you beleive me?
Now as for the information that they know aboput the cell numbers and school, remember, if you ever applied for credit or anythign related to credit, any information on a credit application is always forwarded to the credit bureau, i have seen on an app the section elementary school and what school did you graduate from.....all information is updated and public knowledge, so try and think if at any time you may have applied for a credit card or even the cell phone. It all is updated, even if you place on an app a contact person or a number, it all gets listed on your credit file.
I was a collector of 20 years, and trust me, I have seen it all.
Interesting enough I am not sure when this took place, but I have experienced, this, when you call in to inform of somethign to a collector, in most cases, if you call in and stated teh persons name and that to stop calling....that is ligit, however, form my experience, sometimes just the name does not help, considerign the amoutn of files that is on a database, example, i call them and tell them to stoip calling my number because joe smith dont live here, hwo would that help me? I dont give them my number or the proper info......now I am not saying that you did not I read your thread, and yes most collectors ger perturbed, you are calling in on a main line where that ext, is not a designated on person ext, that ext actually, I am aware of it, rings on all the collecotrs phones, in that department, whom ever gets that call is the person your talking to, however, if that collector was huffy with you, let me give you insight, it most likely was not you, they are on what is called a dialing system, an automated dialer, where you sit all day waiting for these calls to be dialed, 80% are answering machines, that person you reached although huffed and of course you should have not recieved the blunt of that, could have resulted in, she did wave down a manager, but was told to handle the call herself...I dont knwo about the rude part, so I cant comment all I can say is that it was not right for her to treat you that way, but in most cases the managers there at PMCI are slackers, i knwo i worked there, and i knwo the EXT 3001, I have had many times be asked to speak to a manager and they just state handle the call, and even to the point that no one will answer the 3001 ext and soem have no choice due that the managers will bellow, 'SOME GET THAT LINE!!!" so you have to go off the dialer, and answer the call, when you go off the dialer, you get slack fromt he managers because it goes on a daily report, and if you are under a certain criteria, you get S**T for it. The best way to deal with a collecttion agency and want to speak to a manager, is try to find out what the main number is, and go through the secretary, all you need to do is ask what manager is in charge of XXXX department, and also if you are able check to see if they have a website, most of them do, or even the phone book if your in th elocal area. If all else fails then contact the Ministry of Business and Consumer Affairs.
They cant do diddly sqaut, just inform them it is stat barred, and they have to close the account, but remember even though they close the accoutn in their end another collection agency may have it listed to them, and you tell them the same thing, if a collection agency says that they will list it on your credit bureau file with them as the creditor, they cant it is against the law, due that they are not the original creditor, and if by chance they did, all you need to do is contat the credit bureau and inform them that the debt listed is stat barred, trust me the credit bureau will investigate and they will remove the item with no indication it was ever placed. This is only in cases of stat barred debts. I went through it with an account some years back.
It depends on what is being asked, your right never give information over the phone, however, a comsumer has the right to aske for company information, tel# to call back a manager or supervisor name, in defense fo colletion agencies, they are governed by guidlines we know in most cases they dont follow, but, if a colelcotr requests information, it is up to you and how comfortable you feel in giving the information, if it is personal then i would rebutt in askign for company credentials, they must give that to you, also ask for call back numbers, names. Never state they are scammers, they are just following what they are trained to do.
Hi exocllector
Hi exocollector.
Some questions.
Shouldn't collection agency already know a debt is statt barred?
I learned on a web page regarding acknowledging debt that if after seven years you agree to be responsible for a debt over seven years old it can be reinstated on your credit report.
acknowledging= agreeing over phone, remitting payment to debt, signing document acknowledging debt.
Any comments?
Hi exocollector.
Some questions.
Shouldn't collection agency already know a debt is statt barred?
I learned on a web page regarding acknowledging debt that if after seven years you agree to be responsible for a debt over seven years old it can be reinstated on your credit report.
acknowledging= agreeing over phone, remitting payment to debt, signing document acknowledging debt.
Any comments?
See this is where I find it unbelieveable, in defense of the Collection Agency, if they called you and you have proof your debt was paid, with a letter from Future Shop, and it showed as a paid item on your credit file,then, why would you not send the agency a copy?, That is why they give out those letters, understand that yours is not the ONLY one debt that is in the data base, in most cases the finance company of future shop May have had a cross file effect. Meaning the day you made your final payment in full, was the same day that your file was cued for a collection agency, it is not the agency's fault when the fiel reaches them, they only knwo what the file states, However, it is not the fault of Future show aswell. The whole idea to avoid issues with agencies, is that if you get a call and you have proof, then submit it, you will find that you will have better results then say to them as you did above, remember, collectors, when they hear it was paid, 50% of the time the debt is not, so give them a bit of slack........do we not provide as much proof in a court of law when faced with a situation that you know you are innocent. Do we tell the judge I have a letter but youcan go and find out yourself? No we bring it as proof, which.....in most cases, "Burden of Proof", I suggest to people if you have any proof your debt was paid, just send them a COPY.
Portfolio has been sold to a company based in the Netherlands, i forget teh name but I will try to get it
If you have problems
If any one had ever called and wanted to speak to a manager at PMCI, and got the run around, here is the direct link to the Corporate offices of PMCI
http://portfoliomci.com/whoweare/corpinfo.htm
If any one had ever called and wanted to speak to a manager at PMCI, and got the run around, here is the direct link to the Corporate offices of PMCI
http://portfoliomci.com/whoweare/corpinfo.htm
Nothing will generate from you giving the number, Bell canada recycles, telephone numbers, they have a turn around base of like 3 to six months. However, sometimes a telephone number can be cross mixed, possibly the number was eith his before, or your number was similar to his and it was type error. Now when you say "house" it is not strange due that may be the information that they were looking for was maybe an apartment of residence or something that showed that J. Tomkins never lived in a house. I can tell you how many times, I myself have seen the cross mix of telephone numbers, I have recieved calls from numbers that I have called, and when I asked for the number to either pull the file so i can remove the #, peopl get so irate and say you called find it yourself, in other cases most will give you the number so the file can be retrieved and removed from the file so you wont get any more calls.***********
People must realize, this when you give your number, you are not giving information, it is just a tel #. If your number is unlisted, ****each and everytime you apply for credit it will show on your credit bureau regardless of your number being unlisted or not. There is no information that is useful in a tel #....hope this eases your inquirey
PMCI recieves bad debt from Citi, however if you had established credit with Citi, they will have proof of application when the loan was established, if you inform them your in Cuba...well it would not be that hard to verify, trust me, with motor vehicle searches, through MTO, and it is public record, there are alos other means to verify. I suggest, to not get your self deeper in a situation that can be avoided as opposaed to getting court papers, to appear in court, for a loan that could possibly been authorized by citi.
A very small portion of the collection act, however, in defense of the Colletion Agency and yes it is in defense, how many peopl avoid the Colletion Agency? How many peopl diliberately avoid their debts?
The collection act is in place and yes some will evade away from the true essence of the rules, we all do, for example, how many peopl actually stop fully at a stop sign? No one is around so we do a rolling stop.....the portion of the act above is a known fact that collections does not take place on a stat holiday. With my experience there are many collectors that are cordial, and it is usually the person that owes the debt that get irate....maybe there should be an act on how debtors should treat collectors?, Not all Collectors are tirants, think about the people that when a collector tries to negotiate a paymant plan, they are irate, and abusive, and well, lets just say it is a two way street.
i totally agree with you.
if they're going against canadian regulations, or are doing anything else unethical or against the law, CALL THEM ON IT!
be the first to imply legal action!
question though:
where'd you get that?
i've checked the one i get through e-law here: http://www.e-laws.gov.on.ca/DBLaws/Statutes/English/90c14_e.htm
and i don't get that excerpt you posted when viewing the whole document.
i'm having major issues with CBCL (Canadian Bonded Credit Limited) and i could use the information you posted if it's correct.
<offtopic> do you have any information on CBCL? these guys are seriously harassing. i've already spoken to them and requested invoices as they say they're collection on behalf of amex, said i owe $722, yet said they have no record why, or what for, or what dates. i told them i won't pay without invoices showing this amount, and they said they would request them and to be patient. since then (nov1, 06) they've called my house every day, harassed my wife, told her every last detail about my account (isn't that against the Privacy Protection Act?), and said i was a liar and i'm avoiding them and hiding from them because i won't speak to them - even AFTER i called and spoke to 3 guys including a manager on november 1st of this year! my wife even gave them my work telephone # and extension, and they didn't call me there, they just keep calling home and harassing my wife while they know i'm not home, telling her to get me to settle my account with them! it's really ridiculous and any information about CBCL would really help, cheers </offtopic>
"things removed if they do not belong to you, or as in this case, the date for fall off has come and gone almost 3 years ago!"
by calling the company that you owe money to in order to get things removed, can't they claim that your account has once again become active?? just another simple question, cheers
First you cannot imply legal action, on something you need proof on, also, any legal informant will direct you to the Ministry Of Business and Consumer Affairs, this is the place you need to go through Trust me....let me share an incident, it took place back in 94. A collector, almost like your issue with CBCL, would hound and call and be irate, however he never spoke to the person that the debt was owed by, it was the spouse, and due that they were from another country, he figured they had no clue on their rights, well the person the man who owed the debt finally called in, because he was at work and worked a lots of over time, he was actually quite nice, despite the calls to his wife...however here is the kicker, and will tie in on how to get through to these collectors that think they can bully.
The man calle din like i said, and spoke to this said collector, the collector was so rude and obnoxious, this was just afte the guy stated his name, well the collector proceeded to continue, to the point that he sated to this guy, "Why dont you climb down off that tree you monkey, and your ape family and pay your bill", the call ended. Well I knwo this was said due that unknown to the collector the man, had known his rights and had set up a tape recorder, and since I was an Executive at that time, it was recorded, the tape sent to the Ministry and the collector once the claim was filed and we were notified, the collector was immediately fired, however, due to the graphic nature of this call the collecotors license was revoked and permantly marked on his record, with the Ministry, he is banned for life never to collect.
If you are having issue swith CBCL, inform them that you will render a complaint to the ministy, as well inform them of third party disclosure, if they are telling your spouse about the debt, that is against the collection act. A collection agency must at all times provide to you proof of debt, and by law must submit to you any information that related to the debt, invcoices statements etc.
Request in writng not to call your home and that you wish to recieve only corespondence, also AMEX is not the greatest in record keeping when they write off bad debts, but they do have th einformation, CBCL is just lazy and will nto put a requistion in for the statements, I know they exist and I used to work for NCO in Brantford, under their AMEX department, and we alway got statemments from AMES every two weeks.
To remove anythignof the credit file, go directly to the credit bureau, and no they cant reactivate the account after the drop off period....hope this helps,
About portfolio management canada inc.
last year in August my spouse called me at work and told me someone called and wanted me to call them back. She gave me the phone# and extension. When I called the extension couldn't be reached from the number I was calling from. I finally got thru and the after confirming who I was, the next thing the lady said was that the call is recorded and asked me if I am still living at such and such address (my current address). I confirmed and she started telling me that she is calling about a purchase at Zales I allegedly made in 1996. i told her I don't recall ever having made any purchases at Zales and she insisted that I did and I had to pay the alleged outstanding bill.
I asked how much the bill was for maybe that would jogg my memory; got the amount ~$800and in the same breath the so called discount rate which was ~$200 less.
After some back and forth I asked where we are going form here and she said I would have to send them proof that the bill was paid in full.
So the dance started again. how can I send proof of a bill that I a.) don't have any recollection of and b.) how many people keep bills and receipt for more than a few years, if that long.
I didn't hear from this company for almost a year. Then this week I get a letter , the first thing in writing I ever got from this company, basically stating the same as I was told on the phone.
owing to Zales and account#; a reference #, the amount and the "fantastic" discount and that it would only be availlable till such and such date.
last year after talking to this person at PMC, I went home googled for the closest Zales store just to find out that there are no Zales stores in Canada.
Now even if I would have shopped at Zales in the U.S., it couldn't have been in 1996 since the first time I ever been to the States was not before 1998 and I got my passport to proof this.
Now I read and read in this forum and others, but still there is no straight answer, or maybe I have overlooked it, but 11Years back?
Ok I moved several times in the last few years, but i had the same job for the last 10 years and I bought a house 2 years ago and nothing came up on the credit check.
I mean $600 is $600, really isn't out off this world, but I refuse to pay something I never got real proof of that I made this purchase.
last year in August my spouse called me at work and told me someone called and wanted me to call them back. She gave me the phone# and extension. When I called the extension couldn't be reached from the number I was calling from. I finally got thru and the after confirming who I was, the next thing the lady said was that the call is recorded and asked me if I am still living at such and such address (my current address). I confirmed and she started telling me that she is calling about a purchase at Zales I allegedly made in 1996. i told her I don't recall ever having made any purchases at Zales and she insisted that I did and I had to pay the alleged outstanding bill.
I asked how much the bill was for maybe that would jogg my memory; got the amount ~$800and in the same breath the so called discount rate which was ~$200 less.
After some back and forth I asked where we are going form here and she said I would have to send them proof that the bill was paid in full.
So the dance started again. how can I send proof of a bill that I a.) don't have any recollection of and b.) how many people keep bills and receipt for more than a few years, if that long.
I didn't hear from this company for almost a year. Then this week I get a letter , the first thing in writing I ever got from this company, basically stating the same as I was told on the phone.
owing to Zales and account#; a reference #, the amount and the "fantastic" discount and that it would only be availlable till such and such date.
last year after talking to this person at PMC, I went home googled for the closest Zales store just to find out that there are no Zales stores in Canada.
Now even if I would have shopped at Zales in the U.S., it couldn't have been in 1996 since the first time I ever been to the States was not before 1998 and I got my passport to proof this.
Now I read and read in this forum and others, but still there is no straight answer, or maybe I have overlooked it, but 11Years back?
Ok I moved several times in the last few years, but i had the same job for the last 10 years and I bought a house 2 years ago and nothing came up on the credit check.
I mean $600 is $600, really isn't out off this world, but I refuse to pay something I never got real proof of that I made this purchase.