Unlike the borderline hysterical posters here I've rented from Enterprise for over 8 years now it says in the contract-which I have read over many many times and on the drop box-that the renter is responsible until Enterprise takes physical control of the keys and that dropping them in the box isn't control.
Also the idea that you can just cancel a CC because you don't like what's been charged to it is more abject nonsense-as is the assertion that if you drop a car off @ a closed location on Sunday you're charged for that day-absolute poppycock.
I'm lucky in that I live close to a small Enterprise location so I can just return the car the next AM quickly and be on my way-that's why I rarely use the drop box option to my mind it's not a secure enough option so I've only used it once AFAIR.
This woman's CC was mistakenly charged and Enterprise will come good for it but since the organisation has become more & more corporate this is the sort of thing that happens-the world isn't a friendly place for consumers.
Also the idea that you can just cancel a CC because you don't like what's been charged to it is more abject nonsense-as is the assertion that if you drop a car off @ a closed location on Sunday you're charged for that day-absolute poppycock.
I'm lucky in that I live close to a small Enterprise location so I can just return the car the next AM quickly and be on my way-that's why I rarely use the drop box option to my mind it's not a secure enough option so I've only used it once AFAIR.
This woman's CC was mistakenly charged and Enterprise will come good for it but since the organisation has become more & more corporate this is the sort of thing that happens-the world isn't a friendly place for consumers.
