The airline customer service snafus are growing
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Fuming passengers stuck on planes for hours call 911
Passengers on two Air Transat flights were stuck on planes at the Ottawa airport for hours on Monday after being diverted due to stormy weather, and at least two of them called 911.
Air Transat flight 157 from Brussels was scheduled to arrive in Montreal at 3:15 p.m. ET Monday, but was diverted to Ottawa after circling east of Montreal due to thunderstorms.
The flight landed at the Ottawa airport just after 5 p.m. ET, after more than eight hours of flying time.
It then sat on the tarmac for six hours, and passengers weren't allowed to get off. Laura Mah, who was on board, spoke to CBC News as they waited.
The hundreds of passengers weren't given much information about what was going on, Mah said. They were told that the plane needed to be refueled, and then they were told that the fuel truck had run out of fuel.
One of the passengers eventually called 911, Mah said. Paramedics arrived and the Ottawa International Airport Authority handed out water to the stranded, hot passengers.
"I'm super pissed," Mah said. "I'm just really hot, I'm sweating, and I haven't eaten.… I'm hungry, and they only rationed the food to give little snacks to kids, which is good. Luckily, they started bringing in bottles of water from the outside like 45 minutes ago, but no food. I'm starving."
Twitter user Brice de Schietere posted several videos showing the darkened plane when it lost power, as well as flight crew giving intercom updates.
The flight finally left Ottawa at about 11 p.m. ET and landed at about 11:30 ET, eight hours and 15 minutes late.
In total, Mah, de Schiettere and the other passengers had been sitting on the plane for about 15 hours by the time they arrived in Montreal.
Another Air Transat flight, No. 507 from Rome to Montreal, was also diverted to Ottawa due to the weather.
It was scheduled to land in Montreal at 4:50 p.m. ET, but landed in Ottawa at about 6 p.m. ET after nine hours and 45 minutes of flying time.
The plane then sat on the tarmac for four hours. It took off just after 10 p.m. ET and landed in Montreal at 10:30 p.m. ET, five hours and 20 minutes late.
Gatineau, Que., resident Josée Binet described the situation as untenable, telling Radio-Canada she called 911 around 9:30 p.m. ET to ask for help.
By the time they arrived in Montreal, Binet and the other passengers had been sitting on the plane for about 15 hours.
video
'You can't do this to us': Fuming passengers stuck on planes for hours call 911 - Ottawa - CBC News
Passengers on two Air Transat flights were stuck on planes at the Ottawa airport for hours on Monday after being diverted due to stormy weather, and at least two of them called 911.
Air Transat flight 157 from Brussels was scheduled to arrive in Montreal at 3:15 p.m. ET Monday, but was diverted to Ottawa after circling east of Montreal due to thunderstorms.
The flight landed at the Ottawa airport just after 5 p.m. ET, after more than eight hours of flying time.
It then sat on the tarmac for six hours, and passengers weren't allowed to get off. Laura Mah, who was on board, spoke to CBC News as they waited.
The hundreds of passengers weren't given much information about what was going on, Mah said. They were told that the plane needed to be refueled, and then they were told that the fuel truck had run out of fuel.
One of the passengers eventually called 911, Mah said. Paramedics arrived and the Ottawa International Airport Authority handed out water to the stranded, hot passengers.
"I'm super pissed," Mah said. "I'm just really hot, I'm sweating, and I haven't eaten.… I'm hungry, and they only rationed the food to give little snacks to kids, which is good. Luckily, they started bringing in bottles of water from the outside like 45 minutes ago, but no food. I'm starving."
Twitter user Brice de Schietere posted several videos showing the darkened plane when it lost power, as well as flight crew giving intercom updates.
The flight finally left Ottawa at about 11 p.m. ET and landed at about 11:30 ET, eight hours and 15 minutes late.
In total, Mah, de Schiettere and the other passengers had been sitting on the plane for about 15 hours by the time they arrived in Montreal.
Another Air Transat flight, No. 507 from Rome to Montreal, was also diverted to Ottawa due to the weather.
It was scheduled to land in Montreal at 4:50 p.m. ET, but landed in Ottawa at about 6 p.m. ET after nine hours and 45 minutes of flying time.
The plane then sat on the tarmac for four hours. It took off just after 10 p.m. ET and landed in Montreal at 10:30 p.m. ET, five hours and 20 minutes late.
Gatineau, Que., resident Josée Binet described the situation as untenable, telling Radio-Canada she called 911 around 9:30 p.m. ET to ask for help.
By the time they arrived in Montreal, Binet and the other passengers had been sitting on the plane for about 15 hours.
video
'You can't do this to us': Fuming passengers stuck on planes for hours call 911 - Ottawa - CBC News
At first look, you would think calling 911 would be irresponsible.
But then again, the real irresponsibility lies with the airlines, they are completely out of control.
People should be really tired of being treated like cattle, and mistreated like this.
If you are thinking about traveling to Europe, think again. It's just as bad.
4 hours to get OUT of Schengen.
Except, of course, if you are traveling by boat, picked up for free after 10 miles by a retarded charity ship,
or even better by the EU navy, free delivery, free food, free housing, free money;
doors are wide open.
If you are a tax paying citizen, or if God forbid you voted to leave the EU, well then the EU gonna get you good.
But then again, the real irresponsibility lies with the airlines, they are completely out of control.
People should be really tired of being treated like cattle, and mistreated like this.
If you are thinking about traveling to Europe, think again. It's just as bad.
4 hours to get OUT of Schengen.
Except, of course, if you are traveling by boat, picked up for free after 10 miles by a retarded charity ship,
or even better by the EU navy, free delivery, free food, free housing, free money;
doors are wide open.
If you are a tax paying citizen, or if God forbid you voted to leave the EU, well then the EU gonna get you good.
I would point out that, if you think Middle Eastern/North African refugees have it so good, there's really nothing stopping you from joining them.
Is every post you make on this board some kind of butthurt faggy gaiboii personal attack,
contributing absolutely nothing here ?
Because all I ever see from you is a lot of BS trolling of anything else being posted.
Does it ever change, or are you just a one pony buggering trickster ?
Wow, you have real problems with gays, don't you?
Don't be scared, I'm sure none of them are interested in you.