Hey everyone,
We experienced downtime last night after a perfect month of 100% uptime, but thank god it wasn't on our end... unfortunately, the subnet that this server is on experienced technical difficulties and by the time I got home last night (actually still evening/daytime in Canada), the datacentre staff still didn't recognise it was on their end until I made a little bit of a fuss. Needless to say, they fixed the issue and we're up again.
Apologies for the downtime, it really couldn't have come at a worse time, since we've had a perfect month regarding bugs and quirks.
We experienced downtime last night after a perfect month of 100% uptime, but thank god it wasn't on our end... unfortunately, the subnet that this server is on experienced technical difficulties and by the time I got home last night (actually still evening/daytime in Canada), the datacentre staff still didn't recognise it was on their end until I made a little bit of a fuss. Needless to say, they fixed the issue and we're up again.
Apologies for the downtime, it really couldn't have come at a worse time, since we've had a perfect month regarding bugs and quirks.