They've done more of this sort of thing? got links, Goob?
7Up French case: Supreme Court to hear Air Canada lawsuit | World | News | National Post
Thibodeau filed suit in Federal Court for $525,000 in damages. The court upheld his complaint, ordered the airline to make a formal apology and pay him $5,375.95. Thibodeau was later honoured by the French-language rights group, Imperatif Francais.
In 2007, he filed a complaint against the City of Ottawa, accusing it of not providing sufficient bilingual services on its buses.
In the latest case, the Thibodeaus initially complained of eight instances in 2009 in which they did not receive services in French at airports in Atlanta, Toronto and Ottawa and aboard three related Air Canada Jazz flights between Canada and the United States
Air Canada granted hold on language monitoring court order | News | National Post
He won a similar fight in 2002 against Air Canada and then, in 2009, the couple were flying from Ottawa to Atlanta and back with a stop on each leg in Toronto. A few months later, they flew to the island of St. Maarten, with a stop in between.
Several times during their trips they were not addressed in French.
On two of the flights there was no bilingual flight attendant; a baggage announcement made was in English only; a check-in counter was staffed by non-French speakers; a boarding gate in Atlanta was English-only; and a pilot’s announcement on weather and arrival time was not translated, court heard.