Re: Don't buy insurance from Manulife.Mar 11th, 2012
These are elderly people the story is about and a lot of elders can only see large print!
I think the best bet would be to buy ALL insurance through BCAA (CAA). They seem pretty good at pointing out little "hangups".
I expect some people do read their insurance polices and still get screwed. The problem is that insurance companies make the application forms deliberately complicated, hoping for an error that will let them off the hook. If I were the couple in question I would do what they have done, go to the media. But I would also go farther than that. I expect that if this was challenged in court they would probably win.