Newbie
Posts: 1 
March 3rd, 2008, 11:29 PM
Quoting cdn_bc_ca
Ever thought of doing your homework before you slam a company or person? obviously not!...I love people that blame something before themselves
Obviously not.
I recently went to the Lordco at Clarke Rd. in my area and wanted to get an oil filter for my SUV. After speaking with the person behind the counter, he went off into the aisles and returned with a Fram oil filter. He laid it on the counter and told me to pay at the cashier counter. Okay... so how much is it? He replied $10.71.... ummm. what? That's probably the most expensive oil filter that has ever been quoted to me. So I said forget it and told him that it's cheaper at Canadian Tire. So he gave me this look like I was an idiot and walked back into the aisle with his oil filter.
I then went to Canadian Tire and found the same oil filter for $5.50.
Are all the Lordco people that work behind the counter retarded or is it just this guy?
So I go to the Lordco website expecting to see some email addresses to their head office so I could file a complaint and produce a paper trail. Nope. Nothing. They had a forum, though, so I posted a message there hoping to see some resolve or explanation as to why the price is so inflated... an hour later, my post is gone. Nice. I then went to the BBB website and guess what? They are not members.
I thought Lordco would be an honest place to get parts since it seems that they are everywhere (3 locations in the tri-city area alone), but after this incident I really don't trust them anymore.
Anyone have any similar incidents?
I recently went to the Lordco at Clarke Rd. in my area and wanted to get an oil filter for my SUV. After speaking with the person behind the counter, he went off into the aisles and returned with a Fram oil filter. He laid it on the counter and told me to pay at the cashier counter. Okay... so how much is it? He replied $10.71.... ummm. what? That's probably the most expensive oil filter that has ever been quoted to me. So I said forget it and told him that it's cheaper at Canadian Tire. So he gave me this look like I was an idiot and walked back into the aisle with his oil filter.
I then went to Canadian Tire and found the same oil filter for $5.50.
Are all the Lordco people that work behind the counter retarded or is it just this guy?
So I go to the Lordco website expecting to see some email addresses to their head office so I could file a complaint and produce a paper trail. Nope. Nothing. They had a forum, though, so I posted a message there hoping to see some resolve or explanation as to why the price is so inflated... an hour later, my post is gone. Nice. I then went to the BBB website and guess what? They are not members.
I thought Lordco would be an honest place to get parts since it seems that they are everywhere (3 locations in the tri-city area alone), but after this incident I really don't trust them anymore.
Anyone have any similar incidents?
Member
Posts: 242
Location: Vancouver
Location: Vancouver
March 9th, 2008, 11:50 PM
Do my homework? umm yeah I did. I went in there expecting to pay no more than $6 from previous purchasing experience and the guy comes back with a crappy $10 filter that costs $5.50 somewhere else. If I didn't do my homework, I would have been blissfully ripped off.
Why don't you do your homework before making stupid posts like that, but your right, I should have blamed myself for walking in there in the first place.
Do my homework? umm yeah I did. I went in there expecting to pay no more than $6 from previous purchasing experience and the guy comes back with a crappy $10 filter that costs $5.50 somewhere else. If I didn't do my homework, I would have been blissfully ripped off.
Why don't you do your homework before making stupid posts like that, but your right, I should have blamed myself for walking in there in the first place.
Newbie
Posts: 1
May 5th, 2008, 07:27 PM
The name Lordco does not imply that the company believes that they are Lord, God, Master, etc. The founders of the company Lordco are Roy Lord and Ed Coates. The name Lordco is the last name Lord and the first two letters of Ed Coates last name; Co. Get it? Lordco.
The name Lordco does not imply that the company believes that they are Lord, God, Master, etc. The founders of the company Lordco are Roy Lord and Ed Coates. The name Lordco is the last name Lord and the first two letters of Ed Coates last name; Co. Get it? Lordco.
Quoting TekJansen
Thanks for clarifying.
I do have to say that I'd probably have issues with a place called Lordco, Mastermart, or Godstore for that matter. Sounds a bit condescending.
I do have to say that I'd probably have issues with a place called Lordco, Mastermart, or Godstore for that matter. Sounds a bit condescending.
May 5th, 2008, 07:44 PM
Quoting shari0166
No, it implies that at first glance, without research into it. You need to consider not just where the words came from, but, how they'll be perceived. Marketing 101. They would have done well with a business advisor to point out such a pitfall.
The name Lordco does not imply that the company believes that they are Lord, God, Master, etc. The founders of the company Lordco are Roy Lord and Ed Coates. The name Lordco is the last name Lord and the first two letters of Ed Coates last name; Co. Get it? Lordco.
Super Genius
Posts: 1,496 
Location: Alberta, Canada
Location: Alberta, Canada
May 5th, 2008, 07:55 PM
waaaa waaaa waaaaaa..... what a whiney twat....
Lordco is mainly a parts jobber....most of their sales are to garages...... they are in the retail business only for convenience. What this counter person did, is EXACTLEY what I wish every counter person that Lordco has would do...charge FULL RETAIL to people that walk in off the street instead of damn near my cost on a part. It's bad enough that big box retailers sell product at well below normal retail price.
waaaa waaaa waaaaaa..... what a whiney twat....
Lordco is mainly a parts jobber....most of their sales are to garages...... they are in the retail business only for convenience. What this counter person did, is EXACTLEY what I wish every counter person that Lordco has would do...charge FULL RETAIL to people that walk in off the street instead of damn near my cost on a part. It's bad enough that big box retailers sell product at well below normal retail price.
