Portfolio Management Canada Inc.
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Portfolio Management Canada Inc.


Sebring is offline Sebring canada
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January 16th, 2008, 06:50 PM

Hi guys. New to this forum, but googled "Portfolio Management Canada Inc." and found you all.

Today I received a letter from these guys. I have NO clue who they are, but they are claiming its regarding an account with TD Canada Trust. The only dealings i have EVER had with TD was an old credit card I had back in 1996 which was long paid off (1999?) and cancelled on my end.

I have no clue what these guys are or what kind of scam they are playing. Not sure how to proceed with this. Just sat on the phone for 20 minutes (on hold) waiting for someone to pick up at TD Canada Trust. Its saying I owe $1500. Like i said, one credit card way back when i was in university with a credit limit of $500 (and COMPLETELY paid off).

Any suggestions?
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January 16th, 2008, 07:41 PM

I'd suggest heading to a TD branch, and asking for some help person to person.
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superstar is offline superstar canada
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January 27th, 2008, 08:55 AM

melly thanks for your thred,my wife was contacted by portfolio manegment and was told she owed $1500,this caused my wife alot of worry,we just bought a house and car and had no credit glitch,we checked with the three credit bureaus and there was nothing so we callede back a (mr gregg white) portfollio manegment and told him ,he said we needed proof via afadavid,we never had a loan with td bank as they state,i told my wife not to bother with the afadavid,they keep asking for information about her ,she's not going to tell people her info over the phone or by mail and niether should you or any one els ,we thougt they were scam artist because you cant get any info from them and they dont answer the phone most of the time,,glad i found this sight ,it really helped .
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shannonb is offline shannonb canada
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March 3rd, 2008, 04:13 PM

I recently recieved a letter from Portfolio Management saying I owe money on a old credit card. It was a Canada Trust Mastercard from 1998 that I owed $600 on. I paid this off in full in 2003, but now am being told that I never paid it and with interest, I now owe $1,543.50. I explained that it was paid directly to Canada Trust after I recieved a letter from Collectcorp. Since my ex destroyed all my records when we broke up, I don't even have a confirmation of this. I contacted TD Canada Trust, and they are unable to give me any information regarding the account. Collectcorp informed me that the account was recalled from them two days after they recieved it, but other than that, no one can give me any information regarding this account. TD Canada Trust doesn't even deal with Mastercard anymore, only Visa. I have called and spoken to at least 20 different people trying to get the information on this account, but have not yet been successful. I am aware of the fact that there is a full disclosure law that states that if the debtor requests details on an account, they are entitled to complete disclosure. Not recieving it violates the Collections Act.
After I paid the amount, I didn't hear from anyone regarding it for over five years, which I don't understand. If I didn't pay off the account, why did they stop contacting me for so long. I lived at the same address for the entire time and still have the same telephone number. I feel that this company is pulling accounts that were once delinquent and are trying to get more money from them. Not only that, isn't there a seven year time limit on accounts? I defaulted on my payments in 1998, which is 10 years ago. It just seems very suspicious to me.
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jocie is offline jocie canada
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March 6th, 2008, 07:18 PM

I have a few questions maybe somebody could help me. After University I applied for interest relief but never recieved the forms, immediately a company called Collect Corp. came after me for my unpaid student loans. I paid them in full and restored all my credit in 2005. In 2006 I started receiving calls from this PMCI company, I've tried calling them back only to get answering machines. Its not a recorded message they leave but an actual person, they only leave their first name and phone number, they never say the bussiness name, I had to do some searching from the phone number I have. I know I have no outstanding debt. I've checked credit reports, my accountant at income tax time checks for me with nothing ever coming up, etc. With Collect Corp. I was 'iffy' about paying them, it was a lot of money and they were pushy, rude and threatened me (I was young and didn't understand much of what was happening), however the thing that convinced me to pay was that I received statements for every payment and other papers explaining themsleves and the situation. Not once in 2 years has PMCI ever sent me anything in writting (they obviously know my address) I have never had any contact with them (except a message I left at the start of it). Should I try calling them again (and demand something in writting)? I don't want this to affect my future plans ie. buying a vehicle or house. stupid question: Collect Corp is a legitiment company, isn't it? thank you.
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shannonb is offline shannonb canada
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March 7th, 2008, 02:25 PM

Jocie
I actually worked for Collectcorp for awhile in the admin dept. They are a legitimate company. They are actually the largest collection agency in North America. I would contact them for the account information and ask for a statement detailing your payments. Once you recieve it, you will know for sure if the account is listed as completely paid. I am also recieving letters from PMCI regarding an account and am getting the run around from everyone. They only ones who didn't give me a hassle and answered my questions to the best of their ability were Collectcorp. I know some of the collectors there use scare tactics, but most of them are very young and making way too much money, which makes them think they are hot sh*t, (excuse my language, but this is collectors we are taking about). I dealt with them on a daily basis, (one of the reasons I left Collectcorp), and I can tell you, they are just as nasty to the people they work with. By the end of the day, at least one of my staff was in tears because of the collectors outbursts and temper tantrums. (They are like spoiled children who want their own way all the time).

As I said above, call them up and ask for a detailed statement of your account. The ones who deal with this side of it are actually very nice and helpful.
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shannonb is offline shannonb canada
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March 7th, 2008, 02:37 PM

It sounds like you are going through the same thing I am. I had a mastercard with Canada Trust before they merged with TD. Now, no one there can give me any information on the account. I paid the $600 off in full, and now I am being told I owe them over $1500. Since the card had a limit of $500 (the extra was interest accrued before paying it off), I would like to know where they got this new amount. TD Canada Trust doesn't have the records anymore, and no one there can tell me anything. This card is from 1998 and I paid it off in 2001, so how is it they can try to collect now that it is 2008?? The first contact letter I recieved from them was on January 9, 2008, so I think there is only a bit of time left that they can legally collect. I have been sent a notice for a registered letter, but I never picked it up, I only spoke to them the one time, the day I recieved the initial letter, so I am just going to ride it out for now. I would like to find out how to contact the CRA, just to get more information so if there is anymore contact, I have some knowledge behind me.
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CrazyZ is offline CrazyZ canada
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March 17th, 2008, 11:38 PM

Looks like we are in the same boat. My wife had a TD Visa before we were married in 2002 and starting late last year PMCI started calling for $6000. They claim a payment was made in Sept 2002 (first they said Oct 2002). My wife cut up the card before we got together in 2001 and hasn't made any payments that we know of. Her bank records don't show the one in Sept 2002 that PMCI claims and TD Visa doesn't seem to be able to access the records (isn't that convenient ). We believe it is stat-barred (6 years in BC) and have not agreed to anything with PMCI. It wasn't on her credit report last year and all of a sudden just "appears" in October 6 years after the fact. Very frustrating!

Anyone had success pulling old TD Visa records and if so do you remember who helped?
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spikesdad is offline spikesdad canada
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March 18th, 2008, 12:22 AM

I would get in touch with the credit reporting agencies and find out when that was put on her report.They have to provide a date of last activity on the account.You can dispute it and if they have done anything they cant do it would be removed. These idiots are really good at relisting old debts as new ones so they can put pressure on people and lots of times it works as a lot of people dont know they can dispute it.
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JamJamGirl is offline JamJamGirl canada
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March 19th, 2008, 04:41 PM

Ok so I started getting phone calls from this company called Skylink Receivables Inc. They phoned my parents and the guy told them that he was an old friend and wanted to get in touch with me, they gave him my number. He told me that he was collecting for an old credit card. 4 years ago I was told by the credit card company and the collection agency at that time that the account was written off and that I would not have to pay it.

I told the guy from Skylink to send me documentation about the debt. This was written at the bottom of the letter “Skylink Receivables Inc is the authorized collection agency operating on the behalf of Portfolio Management Group’s debt purchase division, Portfolio Management Canada Inc. **

I also pulled this off of someone else’s post:
Debt Buying DivisionSpecializing in the distressed debt buying segment, Portfolio Management Group (PMG) purchases seemingly unrecoverable liabilities in exchange for instant revenue from a wide variety of clients. Currently, the largest debt buyer in Canada, we focus on utilizing our Signature Care methodologies to treat each customer with integrity and respect while providing rehabilitative payment solutions. All recovery activities are performed by our highly trained Account Representatives and are never sold to second party vendors. With this approach, you can be relieved of your in-house collection expenses and liabilities while remainingconfident that your customers will always receive quality service reflecting positively upon your organization.
This supposedly came from their website (which I can’t find). So if they never sell to second party vendors, why is this company calling me on a debt already closed?? Portfolio Management Group is not a member of the Better Business Bureau and they have had complaints against them to the BBB. I am starting to wonder if I should pay this at all.
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sodnarama is offline sodnarama canada
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March 24th, 2008, 06:06 PM

ok So I am joining the crew dealing with this crazy company PMC...I get a call from my uncle saying someone at this # is trying to reach you . I call , only option is to leave message. I call next day and am told , I have a Zales account from like 1996?? through people's or charm diamond center in the amount of 700.00 dollars. They say the last payment was august 8th 1998...ummm..I say " what are you talking about ?" ..the rep then says an address, I say ,"I used to live there".....then she says the last 3 of my social ..I say .."yes those numbers are correct"...then she says a birthdate and I say ...."um no thats not my birth day" ...I then say," I never had a peoples card or charm diamond center card ..so I have no idea what you are talking about" ..then I say , " it's 2008 you mean you are calling me 10 years later from a 1998 payment on an account I don't know about "..they asked for my birthday and address and phone number , all of which I refused . Then I said , "you may want to contact your fraud dept because I am not paying you anything I never had the account you speak of "....she says " we don't have a fraud dept but you can fax a fraud case file from local police to 1-519-964-3106 att: melissa dowker" ....I follo wup with , " wouldn't I put FRAUD DEPT on that ?" ....she says " no " ...So then she says I need a contact number to close the file ...I say , " well you can contact my unlce whom you first called then because I'm off to Korea to teach english"...she says nothing ..then I say .." ok then good luck see yah later "......WHAT THE HELL!!!!!....it's an account I have no idea about and you contact me over 10 years ..it's not on my credit report...what the hell is going on ???? any answers from anyone ??
I didn't acknowledge the debt I told them I would file FRAUD ..so they can't re activate this can they in my credit. Last payment was 1998 and as stated ..I told them " I have no idea what your talking about , I don't owe you anything"
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deepcove is offline deepcove canada
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March 27th, 2008, 08:31 PM

Ive read a few of these posts and would make the following comments:

1. the statute of Limitations in Alberta is 2 years - not 7 years.
2. the statute of limitations in Ontario is now 2 years not 7 years (changed in Jan 2004)
3. For other provinces find out what the Limitation period is and do not deal with debts outside of that period - they are completely unenforceable and no longer exist legally - but you must tell them so - they are liars and theives and will lie to you at every opportunity.
3. there is no "defense" of collection agencies - by the time it gets to them the actions are mainly punative - they are not really designed to collect (the return to the creditor is miniscule on collection charge offs) but to damage you any way they can legally and to use it as an example as to why you should pay your bills.
4. this is all legal in canada, since our political system seems to support a victorian approach to credit - we are all equal untill we owe money that we cant pay back!

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spshlk is offline spshlk canada
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April 1st, 2008, 11:06 AM

I purchased some furniture from The Brick under one of those special payment plans and started making payments. The Brick's financial is operated by Household Financial who then sold my account apparently to Portfolio Management. I recently received a letter in the mail from Portfolio saying I owe them over $10k and they are charging me 29.9% interest. The amount outstanding is starting to add up but I do not know how they came up with this amount. I called Portfolio to get data on the history of this amount as I thought The Brick account was paid in full and they told me to call The Brick. I have called The Brick and Household and they only thing they told me was the last payment on the account was June 2003 and as this is so old, the could not provide me with anything else.

I then called back Portfolio and they said that my account has now gone to legal to deal with and since I own a house, they are coming after my property to get a settlement but that the guy was willing to deal with me before it got to that point.

Being as the amount is large and they have threatened to get a lien on my house and I don't know what I owe if anything as I couldn't get any data from The Brick, what rights or possible course of action should I take? Help???
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sodnarama is offline sodnarama canada
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April 1st, 2008, 12:32 PM

. They have to provide you with original proof of purchase and original application .Once they send that to you , you go from there.The threat tactics are amusing but they are only empty threats .The whole " gone to legal department"...nice line haha...ask to speak to there legal department.Get the name and number and qualifications of the legal representitive .But again , ask for the original proof of purchase and application. It is there resp. to provide you with these documents.Otherwise, they can't prove you owe anything to anybody. I have asked numerous times for these documents as far as contacting the so called original lender , even they have nothing. So if they can't provide you with this , then you owe nothing. This site has been great for me . Lots of good info , but I contacted my lawyer and was simply advised , " proof of purchase and application " they must provide .Hey those guys and gals of jobs to do , I understand that , but I think they hope most people don't know thier rights or get to know their rights .Most all retail purge their files every 5 years , so it could be very tuff to get original documents , which only sucks for them .Also contact credit burue and have them " applied to be removed ".if they are on there.Hell I even asked for their fraud dept and they don't have one .But yet they have a lady that deals with their fraud , she only has v-mail ???? No email ....it's 2008 ..they may not know that ...but with email they would have to watch thier backs because then you have a printed paper trail of conversations. Just research your rights .
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sodnarama is offline sodnarama canada
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April 3rd, 2008, 08:27 PM

..So Zales finally contacts me and says , " our records show " ZERO BALANCE AND NO FORWARD TO ANY COLLECTION AGENCY "...which I follow up with , umm well thats cause I never had an account ..they then email me with full contact info the same confirmation . So I call PMC, give them the info and say...yeah ...so Um you got your information where again??
A portion of the email ZALES sent me .
Re: Your Peoples Account (number ending in 296

The Zales Customer Care Department has contacted our office with reference to your e-mail they recieved on March 25, 2008.

Our investigation into the telephone call you received from a credit agency regarding an outstanding balance on the above mentioned Peoples account has confirmed the following. Your Peoples account has a zero balance. There are no records of any calls being made to you by our office regarding a balance owing on your account. Additionally, your account has not been assigned to a Collection Agency.

So how is it some place called PMC says I owe them 700 bucks from 1998 again??? Wow!!! The email says more , she wants contact info for PMC ...gave her the # and the people I have talked to ...messed up .....
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weinerdog is offline weinerdog canada
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April 8th, 2008, 06:11 PM

Don't pay them ****. After reading the posts on these guys, they seem like scumbags. I applied for a mortgage last week and I only had this on my credit bureau. It took forever just to find a phone number for them. The date of last activity on the report said 09/03. I knew I hadn't paid in the last 6 yrs and it was stat barred. I called them and asked what the last payment date was and she said 04/02. Strange? Why would they report on my credit file 09/03?
I was told if I wanted to disput it, call Equifax. I want it gone, so I offered 50%. If it was older, I wouldn't pay but I don't want all the hassle.
If it's really old or you want to avoid it.Don't give them any info that they don't have. Don't write aknowledgement of the debt. If it's stat barred, ask them for last payment date. And, block your calls. If you want to settle a debt, get them to fax you a pre-release or Settlement letter. Then after you pay, get a release letter. If they paid pennies on the dollar for these accts, you should be able to settle for half. I did collections and skip tracing for years.
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bcrichmond is offline bcrichmond canada
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April 10th, 2008, 01:00 PM

I'm in BC so I guess they are in Ont since it was 9AM over there. A real lady (Jessica) left a message with a reference# asking a call back before 4PM on Friday (tomorrow). I don't understand why she doesn't want a call back today but I then called this number. The operator asked me about the ref# and whether I was someone (a real name) I said no and said I didn't understand why they called me such early. then he transferred me to Jessica. She took the ref# and said I shouldn't be the one she was trying to contact. The last name and the first letter of the first name are correct. But it wasn't me. and I told her the name was a boy's name~~~ she said she tought so too. I asked her if that gay owed money she said because of security issue she couldn't tell me. I then told her by the name I could tell it was a person from Hongkong or Taiwan. Then we chatted for a bit about Olymics and she said she went to China and talked a little bit Mandarin... then I said wish you could locate the person and she thanks me and said have a good day.
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Some Guy is offline Some Guy canada
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April 25th, 2008, 03:36 PM

Hi everybody. I'm new here and this was the first site I found when I was trying to get information about PMCI.

They sent a letter dated April 14 which arrived at my place yesterday (April 24) stating that I have until the 29th to pay them for some money I apparently owe TD Canada Trust. I had an account with TD back in the mid-90's and an account with Canada Trust back in the mid-late 90's, but not with TD Canada Trust itself. They're threatening me with "...FURTHER ACTION MAY BE TAKEN AGAINST YOU." (their typing) and "...if awarded by the courts, additional charges may be incurred.". I think it's odd that nobody from PMCI ever tried calling me to take action against me in the first place or shake me down for money, considering most people have received calls from them. I'm trying to get my info from Equifax and Transunion so I can see what is going on (has it been stat-barred?), but I don't know if I'll get it before their goons come after me.

Based on how long it's been since I opened any account with either TD or Canada Trust (about 14 years) and the fact that I haven't had any commmunication from anybody about this at all in maybe 8 years, do I have anything to worry about besides annoying empty threats?

Maybe I'll just give them $20 to go away. Not bloody likely. They're not getting a penny from me.

From Aktiv Kapital's site: Currently, the largest and most experienced debt buyer in Canada, PMCI utilizes customer focused methodologies and rehabilitative payment solutions to ensure that each customer is treated with the integrity and respect they deserve.

From what I've read, "integrity" and "treated with the integrity and respect they deserve" don't seem to be the buzzwords around their office.

Thanks for any and all of your help.
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