Newbie
Posts: 2 
March 22nd, 2007, 12:04 PM
Quoting hermanntrude
yeah, that's what I figured....
he already had your number. I doubt there's anything he'd do with it the second time he got it that he wouldn't have already done
Quoting credit
Will do
Tell us if they call back again or if they stop.
Thanks.
Thanks.
Newbie
Posts: 1
March 23rd, 2007, 07:53 PM
I also just recently had a call from this PMI. They said I owed Future Shop $900+ dollars. I explained to the lady that called, that yes at one time I did have a Future Shop account, but that I had paid it in full, the bureau did show that fact (as I had a copy handy) and that I also had a letter from Future Shop in 2003 which stated my account was paid in full and closed at my request.
She stated she needed a copy of my letter to 'close' the account. I told her to go back to Future Shop and get the copy herself and they could take me to court in order to collect on a non-existant bill. She stated she'd put the info back on my bureau as a '3rd party collection' for 7 years. I told her that based on Canadian law, that was not a legal act and if she did it would be removed by the bureau when I sent my information to dispute the claim and then had my lawyer sue them for damages to my credit bureau score.
I haven't heard from them since, but I expect this isn't the end of it. I also intend on complaining to the government about these people.
Hopefully by continuing to post issues and file complaints with the government we can get rid of these guys.
L
I also just recently had a call from this PMI. They said I owed Future Shop $900+ dollars. I explained to the lady that called, that yes at one time I did have a Future Shop account, but that I had paid it in full, the bureau did show that fact (as I had a copy handy) and that I also had a letter from Future Shop in 2003 which stated my account was paid in full and closed at my request.
She stated she needed a copy of my letter to 'close' the account. I told her to go back to Future Shop and get the copy herself and they could take me to court in order to collect on a non-existant bill. She stated she'd put the info back on my bureau as a '3rd party collection' for 7 years. I told her that based on Canadian law, that was not a legal act and if she did it would be removed by the bureau when I sent my information to dispute the claim and then had my lawyer sue them for damages to my credit bureau score.
I haven't heard from them since, but I expect this isn't the end of it. I also intend on complaining to the government about these people.
Hopefully by continuing to post issues and file complaints with the government we can get rid of these guys.
L
Newbie
Posts: 27
April 5th, 2007, 11:27 PM
You alos do not have to give them your tel# infact you can request that you be contacted by correspondence only, mail that is. It is under the collection act.
Quoting Just4Me
Always ask proof of the debt, despite what the credit people say, as long as you state the debr is stat barred, they have no ramifications against you, I had a collection agency call me about comsumers dist. well I told them it is statted barred, and i spoek to the manager which I worked with years ago and they took it off the data base.
Okay, so what you're saying makes sense, but in your situation I bought a car in '95, my last payment was in '99 and somehow I avoided paying up to and including today. The seven years is up. Am I still able to be contacted about the money?
In my situation, I last made a payment some time in '03 (to a collection agency (CBCL?), not the original creditor and not PMCI). That would have been the last time I acknowledged the debt, as you put it. So I've got a while to go before the 7 years elapses. To my knowledge this debt is not on my credit history (another credit card company I'm working with said I had no bad black marks, and I'm sure this would be considered a bad black mark!). Can PMCI take me to court over this amount, seeing as I'm within this 7 yr period?
So far I have not been at my desk to answer my phone at work (they don't have my phone #). Sooner or later they will get me when I'm there - what is the best way to handle the call? My first instinct is to hang up, but they'll just call back. Needless to say I don't want them calling me repeatedly at work. I'm sure they'll gladly stop if I offer to give them my home #, which obviously I won't do. Do I ask for proof of the debt I owe? What if they send it to me? Any suggestions?
Thanks for the feedback! It is much appreciated!!!
In my situation, I last made a payment some time in '03 (to a collection agency (CBCL?), not the original creditor and not PMCI). That would have been the last time I acknowledged the debt, as you put it. So I've got a while to go before the 7 years elapses. To my knowledge this debt is not on my credit history (another credit card company I'm working with said I had no bad black marks, and I'm sure this would be considered a bad black mark!). Can PMCI take me to court over this amount, seeing as I'm within this 7 yr period?
So far I have not been at my desk to answer my phone at work (they don't have my phone #). Sooner or later they will get me when I'm there - what is the best way to handle the call? My first instinct is to hang up, but they'll just call back. Needless to say I don't want them calling me repeatedly at work. I'm sure they'll gladly stop if I offer to give them my home #, which obviously I won't do. Do I ask for proof of the debt I owe? What if they send it to me? Any suggestions?
Thanks for the feedback! It is much appreciated!!!
You alos do not have to give them your tel# infact you can request that you be contacted by correspondence only, mail that is. It is under the collection act.
Newbie
Posts: 27
April 5th, 2007, 11:30 PM
Quoting PixieLady23
You find that you have made pymnt plans and arrangements, however missy, the fact is there are some people that diliberately dont pay, there are others that hit financial hardships, it does not matter to any collection agency that you are in debt, or the fact that maybe there is limited cash flow. or a person lost their job due to what ever.....anbyway maybe your not one of the lucky ones to get a collection call, but when you do are you going to PIF= pay in full your accoutn that might be #3000.00 over due????
maybe if you have debt you should pay it off. why the **** is it okay for someone to use a service and not pay for it.. oh boo hoo.. financial hardships, so wat, pay up, make a payment plan. people shouldnt be so anal for their faults
Newbie
Posts: 27
April 5th, 2007, 11:37 PM
To complain against collection agencies and collectors, it is the ministry of business and comsumer affairs, also look under the ontario website or even the web, "ontario collection act" this will help you with your rights and what collectora can and cannot do.
Quoting ljdahl
Collection agencies can only list an item under their own name under the area on a credit file "collection items" thats only if the original creditor themselves have not placed it as a bad debt, now collection agencies must at all times gain permission from the orioginal creditor to do this, in most cases they have permission based on the contract they have with the agency. However, if you debt has been paid off and you have proof, then you have nothgin to worry about.
I also just recently had a call from this PMI. They said I owed Future Shop $900+ dollars. I explained to the lady that called, that yes at one time I did have a Future Shop account, but that I had paid it in full, the bureau did show that fact (as I had a copy handy) and that I also had a letter from Future Shop in 2003 which stated my account was paid in full and closed at my request.
She stated she needed a copy of my letter to 'close' the account. I told her to go back to Future Shop and get the copy herself and they could take me to court in order to collect on a non-existant bill. She stated she'd put the info back on my bureau as a '3rd party collection' for 7 years. I told her that based on Canadian law, that was not a legal act and if she did it would be removed by the bureau when I sent my information to dispute the claim and then had my lawyer sue them for damages to my credit bureau score.
I haven't heard from them since, but I expect this isn't the end of it. I also intend on complaining to the government about these people.
Hopefully by continuing to post issues and file complaints with the government we can get rid of these guys.
L
She stated she needed a copy of my letter to 'close' the account. I told her to go back to Future Shop and get the copy herself and they could take me to court in order to collect on a non-existant bill. She stated she'd put the info back on my bureau as a '3rd party collection' for 7 years. I told her that based on Canadian law, that was not a legal act and if she did it would be removed by the bureau when I sent my information to dispute the claim and then had my lawyer sue them for damages to my credit bureau score.
I haven't heard from them since, but I expect this isn't the end of it. I also intend on complaining to the government about these people.
Hopefully by continuing to post issues and file complaints with the government we can get rid of these guys.
L
To complain against collection agencies and collectors, it is the ministry of business and comsumer affairs, also look under the ontario website or even the web, "ontario collection act" this will help you with your rights and what collectora can and cannot do.
Newbie
Posts: 27
April 6th, 2007, 12:31 PM
This means that they take the last date of transaction or payment made, if there has been no activity on the debt they take the last date of any activity and count 7 years from that date.
Once the 7 year anniversay has transpired, the debt become null, so any collection agency that call you on a debt that is like more than 7 years, all you need to inform them is that it is stat barred.
It actually is against the law for any collection agency to try and collect a stat barred debt. In fact if you have a debt that is stat barred, all you ned to do is tell them that it is stat barred, they have to close the account. But be carefule and make sure that the 7 years has transpired, let say for example
you have a debt that had a last activity on April 6th 2000. that was the last activity, they call you on April 5th 2007. if you state you are aware of the debt, then the 7 year preocess resets itself.
If the date were April 6th 2007, they call you about it then it is stat barred, it is null.
Terminology, stat barred, 7 years less a day. Hope this helps.
Quoting credit
"Stat Barred, or statue of limitations" means the same, first it is quite the name, anyway stat barred means that after a certain period of time a debt or rather a bad debt becomes null, and void.
Hi exocollector.
What is "statt barred"?
Thanks.
What is "statt barred"?
Thanks.
This means that they take the last date of transaction or payment made, if there has been no activity on the debt they take the last date of any activity and count 7 years from that date.
Once the 7 year anniversay has transpired, the debt become null, so any collection agency that call you on a debt that is like more than 7 years, all you need to inform them is that it is stat barred.
It actually is against the law for any collection agency to try and collect a stat barred debt. In fact if you have a debt that is stat barred, all you ned to do is tell them that it is stat barred, they have to close the account. But be carefule and make sure that the 7 years has transpired, let say for example
you have a debt that had a last activity on April 6th 2000. that was the last activity, they call you on April 5th 2007. if you state you are aware of the debt, then the 7 year preocess resets itself.
If the date were April 6th 2007, they call you about it then it is stat barred, it is null.
Terminology, stat barred, 7 years less a day. Hope this helps.
Newbie
Posts: 27
April 6th, 2007, 01:14 PM
Here is a list of some of the agencies I know of, forgive me that i may have not included all:
NCO Financial (NCO)
Nordon collection Network (NCN)
Portfolio Management (PMCI)
Canadian Bonded Credits Limited (CBCL)
Canadian Resource ....
Corporate Recovery Services (CRS)
Agencie Recourvement Ogilvie (ARO)
The Collection Firm (TCF)
National Recovery Corp (NRC)
GB Collection Agency
National Credit and Collection Services (NCCS)
Collectcom Credit
PIF Collections
Action Collection and Receivables Management
Partners in Credit
MJR Collection Services
Inter Canada Credit
CBV Collection Services
Collectcorp
Common Collection Agency
Financial Debt Recovery (FDR)
Alliance Collection Agency
This is a few that are the common agency's that most would receive a call from.
Here is a list of some of the agencies I know of, forgive me that i may have not included all:
NCO Financial (NCO)
Nordon collection Network (NCN)
Portfolio Management (PMCI)
Canadian Bonded Credits Limited (CBCL)
Canadian Resource ....
Corporate Recovery Services (CRS)
Agencie Recourvement Ogilvie (ARO)
The Collection Firm (TCF)
National Recovery Corp (NRC)
GB Collection Agency
National Credit and Collection Services (NCCS)
Collectcom Credit
PIF Collections
Action Collection and Receivables Management
Partners in Credit
MJR Collection Services
Inter Canada Credit
CBV Collection Services
Collectcorp
Common Collection Agency
Financial Debt Recovery (FDR)
Alliance Collection Agency
This is a few that are the common agency's that most would receive a call from.
Newbie
Posts: 27
April 6th, 2007, 01:23 PM
Quoting Biggybee
Hello, in most cases and in defense of the collector or agency, if any one is on CCS credit counselling, it isa wise to forward that information to the agency or collector, here is why, remember, there are losts of peoepl out there that diliberately scoff off and not pay their debts, then there are others that require CCS. Now on the other end any one can state they are on CCS, and once a collector asks for the information, it is best to provide it, this at least will result int he account being placed on hold, and await CCS payments, infact if on CCS why would you not pass that information on to a collector, it saves you from have the hassle, with all due respect, there are thousands of peopl that fib they are on CCS, and when a collector tries to confirm the information the CCS office sometime state they were but they never paid in such a long time so they have been removed. CCS only prevents a colelction agency from contacting you as long as you are on the CCS program. Your better off to give CCS info, just liek if you went bankrupt, the better to supply the info so that the accoutn can be adjusted.
I received a call today from them. Apparently I have a debt outstanding for $500 from CIBC President's Choice which I had no idea I owed. I am presently in a debt management program and paying back all creditors I previously owed so if I knew that I owed them, I would have included this in my program.
A woman from Portfolio Mangement Canada Inc. had called me last week and left a message for me. I called them back and couldn't actually reach anything except voicemail so I said that I worked during the week and I would try to contact them because I have no idea what they are calling about.
Today I received a call from them again and they informed me that I owe $500 to CIBC and that I need to make arrangements to pay this back or they will proceed with court action against me. (I have learned from various sources that this is bull). I explained that I am presently in a debt management program and that I would get my counsellor to contact the agency and have them sort it out. The woman from PMC then demanded that I give her the information directly so she can close my account. I told her that I preferred not call my credit counsellor and have them contact PMC as that was what I was told to do when I started my debt management program. Plus I wanted to make sure that this debt is valid. The woman then screamed at me "I don't understand why you won't give me the information?" I said "I don't understand why you are so irate and screaming at me right now. The reason is that this is personal information and I am to get my counsellor to deal with this, not me." Then she said "I just don't know why you can't just give me the information so I can close the account? Is it because you are a liar? Are you lying to me?" I told her again to not be so irate and then she said "Under law I can call you every day, three times a day, and I will continue to do so until you get your crap together! Get your crap together lady!!" then she hung up on me.
I gave all the information to my credit counsellor to find out if it is valid and, if so, to add it to my debt repayment program. I cannot believe that this woman was getting so mad and screaming at me. I've dealt with collection agencies in the past, but this was ridiculous, especially over $500 that I didn't even know I owed.
I can't believe that this is someone's job to treat others like this. How can they sleep at night?
A woman from Portfolio Mangement Canada Inc. had called me last week and left a message for me. I called them back and couldn't actually reach anything except voicemail so I said that I worked during the week and I would try to contact them because I have no idea what they are calling about.
Today I received a call from them again and they informed me that I owe $500 to CIBC and that I need to make arrangements to pay this back or they will proceed with court action against me. (I have learned from various sources that this is bull). I explained that I am presently in a debt management program and that I would get my counsellor to contact the agency and have them sort it out. The woman from PMC then demanded that I give her the information directly so she can close my account. I told her that I preferred not call my credit counsellor and have them contact PMC as that was what I was told to do when I started my debt management program. Plus I wanted to make sure that this debt is valid. The woman then screamed at me "I don't understand why you won't give me the information?" I said "I don't understand why you are so irate and screaming at me right now. The reason is that this is personal information and I am to get my counsellor to deal with this, not me." Then she said "I just don't know why you can't just give me the information so I can close the account? Is it because you are a liar? Are you lying to me?" I told her again to not be so irate and then she said "Under law I can call you every day, three times a day, and I will continue to do so until you get your crap together! Get your crap together lady!!" then she hung up on me.
I gave all the information to my credit counsellor to find out if it is valid and, if so, to add it to my debt repayment program. I cannot believe that this woman was getting so mad and screaming at me. I've dealt with collection agencies in the past, but this was ridiculous, especially over $500 that I didn't even know I owed.
I can't believe that this is someone's job to treat others like this. How can they sleep at night?
Newbie
Posts: 27
April 6th, 2007, 01:38 PM
Now as for the information that they know aboput the cell numbers and school, remember, if you ever applied for credit or anythign related to credit, any information on a credit application is always forwarded to the credit bureau, i have seen on an app the section elementary school and what school did you graduate from.....all information is updated and public knowledge, so try and think if at any time you may have applied for a credit card or even the cell phone. It all is updated, even if you place on an app a contact person or a number, it all gets listed on your credit file.
I was a collector of 20 years, and trust me, I have seen it all.
Quoting Dflex
I read your thread here, you are not required to send your Sin number, due that if they have it what would be the sense right? now for the birth certificate, the issue with most identity errors on debts ios that a birth certificate proves the date you were born, there is a term which i cant recall the name of it, but in most cases you would forward a copy to the agency, to prove your age, they really cannot ask for you to copy a passport....however, look at the situation, you get this call, and you tell them as you stated...on the collector side they only think it is a person trying to get out of a debt...what proof to you have? Remember, in Canada there are severla thousand people that have the same name like for example, Mary Smith, if there have been a cross refernce ont he credit bureau, and soemone else information has been crossed to you, it is vital to prove to them that you never had this debt in refernce to your DOB. Trust me I have had many issues resolved this way when I spoke to persons, and they were more than happy to comply, also, if you dont resolve the issue at hand, that information that my be incorrect on your credit bureau file could prevent you from future credit opportunities. If a collector requests some form of proof, it would be in your favour to forward, you will find that you will get a lot farther in the process then holding back, if you put up a fuss, it only makes them think your pretty much trying to get out of debt, how can any one believe any one on the other end of the phone, example, if i told you I am related to Madonna, and that I am her cousin, would you beleive me?
Ok I recently have been getting phone calls from Portfolio Management Canada telling me that I owe 1.682 and 32 cents. They told me my previous address and even my brothers phone number as a contact. They said that I owe the bill with Bell Canada (never had a phone with them) and today I got a call saying that they need my CLOSING INFORMATION within the next 48 hours. Now apparently I owed this debt from 2002. I am 17 it is 2007 my birthday is in July and we moved from that place in Dec 2002. The account was open from Jun 2002 - Sept 2003 and they bought the account in 2005. Bell Canada never called me and they wouldnt (shouldent) have my cell phone number being that Ive never given it out (only to friends) I use my dad's office number. But they had mine AND my moms cell phone numbers..(its like they found it on some kind of phone book over the internet with fido being that its an unlisted number)
In 2002 when they said I had the account with Bell I was 12... my mom had a phone with Sprint and then Rodgers. Now they are trieing to tell me that I have to send a copy of my SIN number, my birth certificate, and my passport in to prove I am only 17. They wont believe me and they even know what school I went to
. This is really getting to me and Ive no idea what to do. They said that my dad cant help me and that I will be held responsible.
From what Ive read on this thread they sound like a crock of sh** but they sounded very legit on the phone. My mom said not to send anything till they can prove that it was me. If anyone has anything on this send me an email at epiphany_inmypants@hotmail.com (yeah i know haha stole it from my bf cuz it was just so funny) Thank you.
In 2002 when they said I had the account with Bell I was 12... my mom had a phone with Sprint and then Rodgers. Now they are trieing to tell me that I have to send a copy of my SIN number, my birth certificate, and my passport in to prove I am only 17. They wont believe me and they even know what school I went to
. This is really getting to me and Ive no idea what to do. They said that my dad cant help me and that I will be held responsible. From what Ive read on this thread they sound like a crock of sh** but they sounded very legit on the phone. My mom said not to send anything till they can prove that it was me. If anyone has anything on this send me an email at epiphany_inmypants@hotmail.com (yeah i know haha stole it from my bf cuz it was just so funny) Thank you.
Now as for the information that they know aboput the cell numbers and school, remember, if you ever applied for credit or anythign related to credit, any information on a credit application is always forwarded to the credit bureau, i have seen on an app the section elementary school and what school did you graduate from.....all information is updated and public knowledge, so try and think if at any time you may have applied for a credit card or even the cell phone. It all is updated, even if you place on an app a contact person or a number, it all gets listed on your credit file.
I was a collector of 20 years, and trust me, I have seen it all.
Newbie
Posts: 27
April 6th, 2007, 01:56 PM
Quoting sherry
Interesting enough I am not sure when this took place, but I have experienced, this, when you call in to inform of somethign to a collector, in most cases, if you call in and stated teh persons name and that to stop calling....that is ligit, however, form my experience, sometimes just the name does not help, considerign the amoutn of files that is on a database, example, i call them and tell them to stoip calling my number because joe smith dont live here, hwo would that help me? I dont give them my number or the proper info......now I am not saying that you did not I read your thread, and yes most collectors ger perturbed, you are calling in on a main line where that ext, is not a designated on person ext, that ext actually, I am aware of it, rings on all the collecotrs phones, in that department, whom ever gets that call is the person your talking to, however, if that collector was huffy with you, let me give you insight, it most likely was not you, they are on what is called a dialing system, an automated dialer, where you sit all day waiting for these calls to be dialed, 80% are answering machines, that person you reached although huffed and of course you should have not recieved the blunt of that, could have resulted in, she did wave down a manager, but was told to handle the call herself...I dont knwo about the rude part, so I cant comment all I can say is that it was not right for her to treat you that way, but in most cases the managers there at PMCI are slackers, i knwo i worked there, and i knwo the EXT 3001, I have had many times be asked to speak to a manager and they just state handle the call, and even to the point that no one will answer the 3001 ext and soem have no choice due that the managers will bellow, 'SOME GET THAT LINE!!!" so you have to go off the dialer, and answer the call, when you go off the dialer, you get slack fromt he managers because it goes on a daily report, and if you are under a certain criteria, you get S**T for it. The best way to deal with a collecttion agency and want to speak to a manager, is try to find out what the main number is, and go through the secretary, all you need to do is ask what manager is in charge of XXXX department, and also if you are able check to see if they have a website, most of them do, or even the phone book if your in th elocal area. If all else fails then contact the Ministry of Business and Consumer Affairs.
My story:
Well more then 1 year ago, I started gettting phone calls from an automated machine telling me its an urgent phone call.
They keep looking for two different people who don't live here, who I don't know, who I have never known. Its an automated message asked me to press 9 to connect with them. Seeing as how I was warned to never press numbers as asked, I haven't done so.
I have since subscribed to bells call block/privacy to stop these harrassing calls. I have blocked about 8 of their phone numbers. I called bell to see if I could get their help in the matter to get them to stop calling my home. They can't.
Their phone calls tie up my phone line for about 5-8 minutes after I hang up, once they have called.
At this time I didn't know that 1 866- was a safe number to call. I don't ever want to be stuck with a long distance charge that I didn't make, nor wanted to make, for something I never did. I play it safe, I can't afford to lose anything.
Any how. Today after receiving about the 60th phone call of the year, I called the number back (1-866-226-8881) ext 3002 since I snapped at that point. They called right at noon. After Bell assured me it was ok. I left a message to tell them to stop calling my phone, because that person doesn't live here and I don't know them. I didn't get a reply.
I then called back to ext 3001 and asked to speak to a manager. She "huffed" at me and I had to speak with her. After explaining the situation she became extremely rude to me! After all, this was THEIR mistake and not mine. She didn't even apologize to me! She seemed to have just blamed me out right for either not being one of these people. Then she blamed me for taking so long to call them back.
I have no name for the person with whom I have spoken with . She then hung up the phone on me. I have NO idea if they actually removed my phone number from their harrassment list.
I lost several days of work during the last season because they would call and tie up my phone line as my employment called (I am on casual) and they would call at the same time as my work. I didn't have call waiting at the time. Which is something else I was forced to subscribe to because of Portfolio Management Canada!
I would strongly advise anyone who has been dealing with this company to NOT give out any details at all to them. Don't tell them anything about yourself. I called them with a ligitimate complaint and they couldn't even handle ME! They weren't nice, they weren't helpful, and they were rude. That would tell me that the company is a fraud of some sort. Too bad I didn't get this evil persons name on the other end of the phone...
This is my experience... want advise? Just change your phone number if you can. Tell Bell whats happening and you can change it for free because of the situation.
Well more then 1 year ago, I started gettting phone calls from an automated machine telling me its an urgent phone call.
They keep looking for two different people who don't live here, who I don't know, who I have never known. Its an automated message asked me to press 9 to connect with them. Seeing as how I was warned to never press numbers as asked, I haven't done so.
I have since subscribed to bells call block/privacy to stop these harrassing calls. I have blocked about 8 of their phone numbers. I called bell to see if I could get their help in the matter to get them to stop calling my home. They can't.
Their phone calls tie up my phone line for about 5-8 minutes after I hang up, once they have called.
At this time I didn't know that 1 866- was a safe number to call. I don't ever want to be stuck with a long distance charge that I didn't make, nor wanted to make, for something I never did. I play it safe, I can't afford to lose anything.
Any how. Today after receiving about the 60th phone call of the year, I called the number back (1-866-226-8881) ext 3002 since I snapped at that point. They called right at noon. After Bell assured me it was ok. I left a message to tell them to stop calling my phone, because that person doesn't live here and I don't know them. I didn't get a reply.
I then called back to ext 3001 and asked to speak to a manager. She "huffed" at me and I had to speak with her. After explaining the situation she became extremely rude to me! After all, this was THEIR mistake and not mine. She didn't even apologize to me! She seemed to have just blamed me out right for either not being one of these people. Then she blamed me for taking so long to call them back.
I have no name for the person with whom I have spoken with . She then hung up the phone on me. I have NO idea if they actually removed my phone number from their harrassment list.
I lost several days of work during the last season because they would call and tie up my phone line as my employment called (I am on casual) and they would call at the same time as my work. I didn't have call waiting at the time. Which is something else I was forced to subscribe to because of Portfolio Management Canada!
I would strongly advise anyone who has been dealing with this company to NOT give out any details at all to them. Don't tell them anything about yourself. I called them with a ligitimate complaint and they couldn't even handle ME! They weren't nice, they weren't helpful, and they were rude. That would tell me that the company is a fraud of some sort. Too bad I didn't get this evil persons name on the other end of the phone...
This is my experience... want advise? Just change your phone number if you can. Tell Bell whats happening and you can change it for free because of the situation.
Newbie
Posts: 27
April 6th, 2007, 02:03 PM
Quoting debtor4life
They cant do diddly sqaut, just inform them it is stat barred, and they have to close the account, but remember even though they close the accoutn in their end another collection agency may have it listed to them, and you tell them the same thing, if a collection agency says that they will list it on your credit bureau file with them as the creditor, they cant it is against the law, due that they are not the original creditor, and if by chance they did, all you need to do is contat the credit bureau and inform them that the debt listed is stat barred, trust me the credit bureau will investigate and they will remove the item with no indication it was ever placed. This is only in cases of stat barred debts. I went through it with an account some years back.
i just started getting called from portfolio about an old stereo account that they have on me. it is over 6 years old. if i don't pay what can they do
Newbie
Posts: 27
April 6th, 2007, 02:11 PM
Quoting fuzzylogix
It depends on what is being asked, your right never give information over the phone, however, a comsumer has the right to aske for company information, tel# to call back a manager or supervisor name, in defense fo colletion agencies, they are governed by guidlines we know in most cases they dont follow, but, if a colelcotr requests information, it is up to you and how comfortable you feel in giving the information, if it is personal then i would rebutt in askign for company credentials, they must give that to you, also ask for call back numbers, names. Never state they are scammers, they are just following what they are trained to do.
You should NEVER give any information over the phone. This person could be a scammer. And you should not feel guilty at all that you dont give any information. Just tell the person goodbye and hang up.
Newbie
Posts: 11
April 6th, 2007, 02:45 PM
Hi exocollector.
Some questions.
Shouldn't collection agency already know a debt is statt barred?
I learned on a web page regarding acknowledging debt that if after seven years you agree to be responsible for a debt over seven years old it can be reinstated on your credit report.
acknowledging= agreeing over phone, remitting payment to debt, signing document acknowledging debt.
Any comments?
Hi exocollector.
Some questions.
Shouldn't collection agency already know a debt is statt barred?
I learned on a web page regarding acknowledging debt that if after seven years you agree to be responsible for a debt over seven years old it can be reinstated on your credit report.
acknowledging= agreeing over phone, remitting payment to debt, signing document acknowledging debt.
Any comments?
Newbie
Posts: 27
April 8th, 2007, 01:52 AM
Quoting credit
1234
Hi exocollector.
Some questions.
Shouldn't collection agency already know a debt is statt barred?
I learned on a web page regarding acknowledging debt that if after seven years you agree to be responsible for a debt over seven years old it can be reinstated on your credit report.
Collection Agencies know the debt is stat barred, from the debt file's last date of action. However, 90% of the people out there do not know that their debt is stat barred, so agencies will tell their collectors, to never mention it to the "debtor" that the filse is stat barred
In most cases this can be true, however, you must have made a payment, but like 1of my posts about Consumers Distributing, I told the collector I know of the debt, and that I had an account, but I did however state, it was stat barred. However, there is that grey area, in most cases a debt can be relisted, but I suggest that people do a credit report on themselves, so they are up to date on what is on their credit file. However, who is to say that any collector can say they spoke to a person and claim they acknowledged the debt, this is the grey area, the only way that the acknowledgment takes place IF you had made a payment, then the date of a current payment becomes the last action date. I can acknowledge my debt with Consumers from here till when ever, but that does not change my last action date of over 25 years ago. Payment is the acknowledgment, not say oh yes i did, because today i could talk to a collector, and say oh yes i do, acknowledge, then tommorrow i can say I never stated that...
acknowledging= agreeing over phone, remitting payment to debt, signing document acknowledging debt.
Any comments?
Some questions.
Shouldn't collection agency already know a debt is statt barred?
I learned on a web page regarding acknowledging debt that if after seven years you agree to be responsible for a debt over seven years old it can be reinstated on your credit report.
Collection Agencies know the debt is stat barred, from the debt file's last date of action. However, 90% of the people out there do not know that their debt is stat barred, so agencies will tell their collectors, to never mention it to the "debtor" that the filse is stat barred
In most cases this can be true, however, you must have made a payment, but like 1of my posts about Consumers Distributing, I told the collector I know of the debt, and that I had an account, but I did however state, it was stat barred. However, there is that grey area, in most cases a debt can be relisted, but I suggest that people do a credit report on themselves, so they are up to date on what is on their credit file. However, who is to say that any collector can say they spoke to a person and claim they acknowledged the debt, this is the grey area, the only way that the acknowledgment takes place IF you had made a payment, then the date of a current payment becomes the last action date. I can acknowledge my debt with Consumers from here till when ever, but that does not change my last action date of over 25 years ago. Payment is the acknowledgment, not say oh yes i did, because today i could talk to a collector, and say oh yes i do, acknowledge, then tommorrow i can say I never stated that...
acknowledging= agreeing over phone, remitting payment to debt, signing document acknowledging debt.
Any comments?
Newbie
Posts: 27
April 8th, 2007, 02:03 AM
Quoting ljdahl
See this is where I find it unbelieveable, in defense of the Collection Agency, if they called you and you have proof your debt was paid, with a letter from Future Shop, and it showed as a paid item on your credit file,then, why would you not send the agency a copy?, That is why they give out those letters, understand that yours is not the ONLY one debt that is in the data base, in most cases the finance company of future shop May have had a cross file effect. Meaning the day you made your final payment in full, was the same day that your file was cued for a collection agency, it is not the agency's fault when the fiel reaches them, they only knwo what the file states, However, it is not the fault of Future show aswell. The whole idea to avoid issues with agencies, is that if you get a call and you have proof, then submit it, you will find that you will have better results then say to them as you did above, remember, collectors, when they hear it was paid, 50% of the time the debt is not, so give them a bit of slack........do we not provide as much proof in a court of law when faced with a situation that you know you are innocent. Do we tell the judge I have a letter but youcan go and find out yourself? No we bring it as proof, which.....in most cases, "Burden of Proof", I suggest to people if you have any proof your debt was paid, just send them a COPY.
I also just recently had a call from this PMI. They said I owed Future Shop $900+ dollars. I explained to the lady that called, that yes at one time I did have a Future Shop account, but that I had paid it in full, the bureau did show that fact (as I had a copy handy) and that I also had a letter from Future Shop in 2003 which stated my account was paid in full and closed at my request.
She stated she needed a copy of my letter to 'close' the account. I told her to go back to Future Shop and get the copy herself and they could take me to court in order to collect on a non-existant bill. She stated she'd put the info back on my bureau as a '3rd party collection' for 7 years. I told her that based on Canadian law, that was not a legal act and if she did it would be removed by the bureau when I sent my information to dispute the claim and then had my lawyer sue them for damages to my credit bureau score.
I haven't heard from them since, but I expect this isn't the end of it. I also intend on complaining to the government about these people.
Hopefully by continuing to post issues and file complaints with the government we can get rid of these guys.
L
She stated she needed a copy of my letter to 'close' the account. I told her to go back to Future Shop and get the copy herself and they could take me to court in order to collect on a non-existant bill. She stated she'd put the info back on my bureau as a '3rd party collection' for 7 years. I told her that based on Canadian law, that was not a legal act and if she did it would be removed by the bureau when I sent my information to dispute the claim and then had my lawyer sue them for damages to my credit bureau score.
I haven't heard from them since, but I expect this isn't the end of it. I also intend on complaining to the government about these people.
Hopefully by continuing to post issues and file complaints with the government we can get rid of these guys.
L
Newbie
Posts: 27
April 8th, 2007, 02:06 AM
Quoting Simpleton
Portfolio has been sold to a company based in the Netherlands, i forget teh name but I will try to get it
Portfolio Management Canada Inc., anybody ever heard of them , or dealt with them?
They are a collection agency based in London, Ontario. I am doing some research on them, and I'm wanting to know if anybody on these forums has ever dealt with them. I'm looking for good and bad war stories, so please feel free to offer your experiences with them.
I have collected the following information so far:
Portfolio Acquisitions Canada Inc, purchased a block of bad debt from CitiFinancial Canada on or about August 7, 2002.
This sale consisted of approximately 16,379 accounts, consisting of both consumer loans and conditional sales accounts originally booked by CitiFinancial, Avco Financial Services, Beneficial Canada, and Superior Credit Corporation.
Portfolio Acquisitions Canada Inc, purchased a block of bad debt from CitiFinancial Canada on or about October 30, 2002.
This sale consisted of approximately 13,000 accounts.
Portfolio Acquisitions Canada Inc, purchased a block of bad debt from CitiFinancial Canada on or about December 20, 2002.
This sale consisted of approximately 14,102 accounts.
Portfolio Acquisitions Canada Inc, purchased a block of bad debt from CitiFinancial Canada on or about March 31, 2003.
This sale consisted of approximately 18,817 accounts.
Portfolio Acquisitions Canada Inc, purchased a block of bad debt from CitiFinancial Canada on or about June 20, 2003.
This sale consisted of approximately 14,104 accounts.
Portfolio Acquisitions Canada Inc, purchased a block of bad debt from CitiFinancial Canada on or about September 30, 2003.
This sale consisted of approximately 7,534 accounts.
Portfolio Acquisitions Canada Inc, purchased a block of bad debt from CitiFinancial Canada on or about December 23, 2003.
This sale consisted of approximately 10,953 accounts.
As you can see from the above numbers, that's a lot of bad debt. If you've ever dealt with Portfolio Management Canada, Inc., I'd really like to hear from you. Thank you.
They are a collection agency based in London, Ontario. I am doing some research on them, and I'm wanting to know if anybody on these forums has ever dealt with them. I'm looking for good and bad war stories, so please feel free to offer your experiences with them.
I have collected the following information so far:
Portfolio Acquisitions Canada Inc, purchased a block of bad debt from CitiFinancial Canada on or about August 7, 2002.
This sale consisted of approximately 16,379 accounts, consisting of both consumer loans and conditional sales accounts originally booked by CitiFinancial, Avco Financial Services, Beneficial Canada, and Superior Credit Corporation.
Portfolio Acquisitions Canada Inc, purchased a block of bad debt from CitiFinancial Canada on or about October 30, 2002.
This sale consisted of approximately 13,000 accounts.
Portfolio Acquisitions Canada Inc, purchased a block of bad debt from CitiFinancial Canada on or about December 20, 2002.
This sale consisted of approximately 14,102 accounts.
Portfolio Acquisitions Canada Inc, purchased a block of bad debt from CitiFinancial Canada on or about March 31, 2003.
This sale consisted of approximately 18,817 accounts.
Portfolio Acquisitions Canada Inc, purchased a block of bad debt from CitiFinancial Canada on or about June 20, 2003.
This sale consisted of approximately 14,104 accounts.
Portfolio Acquisitions Canada Inc, purchased a block of bad debt from CitiFinancial Canada on or about September 30, 2003.
This sale consisted of approximately 7,534 accounts.
Portfolio Acquisitions Canada Inc, purchased a block of bad debt from CitiFinancial Canada on or about December 23, 2003.
This sale consisted of approximately 10,953 accounts.
As you can see from the above numbers, that's a lot of bad debt. If you've ever dealt with Portfolio Management Canada, Inc., I'd really like to hear from you. Thank you.
