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I've just taken the afternoon off (without pay) to meet the Bell Express Vu installer at our house. Naturally, he didn't show up. We have a Shaw HD box, and were going to change to Expressvu based on recommendations of the sales guy at Future Shop.
I tried to call their installation line -- a recorded message said the wait would be over ten minutes. I waited almost 40 before losing patience and hanging up. The only other company that's ever kept me on hold that long is Air Canada.
I'm just on my way out the door to return the Expressvu kit, and to get my money back. This is the worst service I've been subjected to in many years.....
Grrrrrr....! Getting grouchy in old age.....!
Star Choice is the only way to go. The company's been taken to court lately by a large cable delivery outfit in Ontario. Reason? Unfair competition! The charge does have a ring of truth. Because Star Choice allows a subscriber to purchase several receivers identically configured, more than a few Star Choice subscribers share their bills with their neighbours down the street or across town. All the 'neighbour' has to do is acquire a Star Choice dish, align it and the receiver he gets from the initial friend fires up the system immediately. How can you compete with a company that allows a subscriber to easily halve or third his monthly costs?
If you have no choice but to go to Bell expressvu, make sure you buy their cheapest model.
I bought their 5800 model $500 18 months ago and it blew up on me yesterday. I went to their store yesterday and was told that they do not repair this model. That I have to buy another one since their guarantee was over. While I was there someone else came up with a 5800 that had blowned up also but lucky for me it was within a year.
On top of that, it also blew up my tv (transistors etc) because it heats up so much that the guy that came in at the store with his 5800 brought his powerbar that smelled burned rubber
I was using also a safety bar and I know there was no power surge because my dvd and vcr are still working
I had to buy another decoder but believe me the day that the cable company comes to my new house (new development) I will be switching eveything including the telephone to them.
I've just taken the afternoon off (without pay) to meet the Bell Express Vu installer at our house. Naturally, he didn't show up. We have a Shaw HD box, and were going to change to Expressvu based on recommendations of the sales guy at Future Shop.
I tried to call their installation line -- a recorded message said the wait would be over ten minutes. I waited almost 40 before losing patience and hanging up. The only other company that's ever kept me on hold that long is Air Canada.
I'm just on my way out the door to return the Expressvu kit, and to get my money back. This is the worst service I've been subjected to in many years.....
Grrrrrr....! Getting grouchy in old age.....!
I've had a Bell phone (service) for fifty years. If there'd been anyone else with a similar utility,I'd have signed up with them.
With all due respect Durka Durka, Bell has enjoyed a monopoly on telephone service for so long it's made them forget what customer satisfaction and service really mean. De-regulation is a sham in Canada and Bell Canada if it can be avoided should be.
From their cell program to their internet service, it almost seems that Bell prefers an adversarial approach with its clients.
Anything to do with bells....churches,trolley cars, fire alarms....be careful!
I've had a Bell phone (service) for fifty years. If there'd been anyone else with a similar utility,I'd have signed up with them.
With all due respect Durka Durka, Bell has enjoyed a monopoly on telephone service for so long it's made them forget what customer satisfaction and service really mean. De-regulation is a sham in Canada and Bell Canada if it can be avoided should be.
From their cell program to their internet service, it almost seems that Bell prefers an adversarial approach with its clients.
I love Bell ExpressVu.
I have it to get Canadians TV in the States!
With all due respect Durka Durka, Bell has enjoyed a monopoly on telephone service for so long it's made them forget what customer satisfaction and service really mean. De-regulation is a sham in Canada and Bell Canada if it can be avoided should be.
I
With all due respect Durka Durka, Bell has enjoyed a monopoly on telephone service for so long it's made them forget what customer satisfaction and service really mean. De-regulation is a sham in Canada and Bell Canada if it can be avoided should be.
Account sharing is illegal, starchoice, expressvu whoever.
Actually according to Star Choice you can have multiple hook ups, up to five in different locations before any questions are asked. In fact having recently given my system away, Star Choice actually encouraged me to give it away to someone in the family and split the bill with my parents instead of turning the system completely off.
I was under the impression that account sharing was a CRTC thing, i guess I could be wrong.
ExpressVu differs from Star Choice in that regard. With ExpressVu, you cannot have receivers active at 2 different location at the same time, not that it stops people though. The way they will find out if you are account sharing, is when your receiver dials in for a Pay Per View etc, if the phone number you are dialing from doesn't match the one on the account, you will probably get a call from their customer service department to verify all receivers on the account.
I knew there was a big brother angle to that phone line crap! When I first got my system they went as far as to tell me it would not function without being in a phone jack. I was ROFL as at that point my system was in Bancroft with no phone access. Bell want $7500.00 per cottage to run in cable for phone service. I told them the were ful of s*** as my system worked fine without it. Ten years later it still works with no phone line. As for pay per view, I don't know because I've never got one. Will the ppv work without phone connection?
