First warning bell....Microsoft support doen't call you unless you call them first and they give you a reference number...
But this morning when I got the call...I played along just to waste the scammer's time and he thought he had a live one...
Instead of me typing the whole thing, I was pretending to do, I'll link to a web site that explains it out..
I never even opened the command prompt window that he wanted just pretended to
Even the heavy Indian accent didn't fool me and since I figured that what he was after which was getting control of my computer and find all kind of info about me, since i had nothing better to do, I wasted 15 minutes of his time and when he thought he was getting close to what he wanted I just put the open phone down with him saying hello hello are you there for another 15 before he hung up
This is only one of the web sites that explains in detail...
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