What kind of customer service are you receiving when you're out Christmas shopping?
- Thread starter CBC News
- Start date
I don't really expect much in customer service at this time of year, I know I certainly wouldn't be able to work retail and pretend to give a crap about idiot customers.
I used to work at Wal-Mart, where everyday meant people felt they could treat you like garbage, but Christmas meant they figured you should be licking their boots clean for them.
When I go out at Christmas I have zero expectation that a worker will be helpful at all, because I assume that they've hit the end of their rope from having to deal with the rest of the idiot shoppers who've gone through that day. So I take a different tact, and I simply don't go out shopping in the Christmas season unless I'm in a good enough mood to try to improve the shopping experience for the service staff. Big smiles, questions about their day, etc. I get damn great customer service almost everywhere I go.
When I go out at Christmas I have zero expectation that a worker will be helpful at all, because I assume that they've hit the end of their rope from having to deal with the rest of the idiot shoppers who've gone through that day. So I take a different tact, and I simply don't go out shopping in the Christmas season unless I'm in a good enough mood to try to improve the shopping experience for the service staff. Big smiles, questions about their day, etc. I get damn great customer service almost everywhere I go.
I used to work for a courier company that handled larger freight as well. Christmas was hell. HELL.