Indian authorities bust call centre targeting Canadians


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Oct 26, 2009
Indian authorities bust call centre targeting Canadians
Aidan Wallace
November 19, 2019
November 19, 2019 7:50 AM EST
Telemarketing scams are all too common.
But Canadians can take comfort in knowing a fake international call centre was busted, leading to the arrest of 32 individuals and the seizure of 55 computers, 35 mobile phones, as well as illegal software, India Today reports.
Police released the good news on Twitter and claimed the call centre had been operating in West Delhi.
Indian authorities say they received information about the scammers who had been posing as Canadian police officials and making calls with the objective of getting the SINs of unsuspecting Canadians.
According to police, Elvis Henry, a Canadian, complained to Indian police after he claimed he was swindled out of $13,000 by the fraudsters through the SIN scam.
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Robocalls were made during the night, claiming to be a service Canada representative, a senior officer said, explaining how the scam worked.
The individual receiving the call was told “there were several allegations found linked with their SIN numbers,” and then threatened with arrest and told to make a one-time payment through bitcoin, ATM, or gift cards.
Meanwhile, in a separate incident Monday, a telemarketing scammer posing as a Canadian Revenue Agency representative made a call to the wrong person, Matt Rutherford, a Constable in the Victoria Police Department, who also recorded the phone call, the National Post reports.
The released video shows Rutherford on the phone speaking with the scammer.
“Service Canada, how can I help you?” the scammer is heard saying.
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Careful not to give out any of his personal information, Rutherford replies, “wondering, what’s happening.” The CRA imposter asks for Rutherford’s name to which he says, “You already have my name.”
The telemarketing fraudster cites “verification purposes” as justification for needing Rutherford’s name. Rutherford ignores the request and instead asks for the telemarketer’s location prompting the individual to hang up.
Using the incident as a teachable moment, Rutherford told the Post: “It was about the 10th call I had received in a couple of days,” he said, adding real Canadian service agencies “aren’t going to be calling them to elicit money and get information.”