Lonewolf....this is what happens when you get off your as$ as suggested by moi.
You're welcome.
A notice of claim against Hydro One has been filed seeking damages for billing errors
12:12 PM ET
CBC News
A possible class action lawsuit against Hydro One may peak the interest of people in northeastern Ontario who have also had billing problems.
The legal action was filed last week in Toronto and is based on complaints from customers about billing problems.
Many Hydro One customers in the north shared their frustrations with CBC over the past couple of years.
Retiree Pearl Pennell in South River said her problems started one December day in 2013, when she received 10 bills with the same date, but different totals.
Toronto lawyer Kirk Baert said he's heard those kinds of problems repeatedly.
"It was actually them using too much power — or there was something wrong with the meter or every other possible excuse other that Hydro One didn't know what it was doing," said Baert, who is with the firm Koskie Minski.
In the statement of claim, a plaintiff from Gravenhurst is alleging Hydro One didn't address problems with their new billing system quickly enough.
Baert said the company "enriched itself."
"I'd like to know from what date they knew it didn't work and yet still kept drawing money from people's bank accounts — some of whom didn't have that much money," he said.
Hydro One spokesman Daffyd Roderick said the company has learned from the past.
"We've resolved the technical issues and re-committed ourselves as a company to customer service," he said.
"The system today — and the call centre today — is functioning better than it ever has in our history," he said.
The utility will vigorously defend itself against the allegations, Roderick noted.
You're welcome.
A notice of claim against Hydro One has been filed seeking damages for billing errors
12:12 PM ET
CBC News
A possible class action lawsuit against Hydro One may peak the interest of people in northeastern Ontario who have also had billing problems.
The legal action was filed last week in Toronto and is based on complaints from customers about billing problems.
Many Hydro One customers in the north shared their frustrations with CBC over the past couple of years.
Retiree Pearl Pennell in South River said her problems started one December day in 2013, when she received 10 bills with the same date, but different totals.
Toronto lawyer Kirk Baert said he's heard those kinds of problems repeatedly.
"It was actually them using too much power — or there was something wrong with the meter or every other possible excuse other that Hydro One didn't know what it was doing," said Baert, who is with the firm Koskie Minski.
In the statement of claim, a plaintiff from Gravenhurst is alleging Hydro One didn't address problems with their new billing system quickly enough.
Baert said the company "enriched itself."
"I'd like to know from what date they knew it didn't work and yet still kept drawing money from people's bank accounts — some of whom didn't have that much money," he said.
Hydro One spokesman Daffyd Roderick said the company has learned from the past.
"We've resolved the technical issues and re-committed ourselves as a company to customer service," he said.
"The system today — and the call centre today — is functioning better than it ever has in our history," he said.
The utility will vigorously defend itself against the allegations, Roderick noted.
