RevCan has you right where they want you.
Canadians are all a captive audience and RevCan can treat us like a left handed,red-headed step child as much and as long as it wants.
Have you ever noticed the difference between the sales line and the customer service line at the same corperation?
The sales line is answered instantly by a dulcet toned hotty who probably has a masters in marketing and a minor in psychology.
After a few minutes of ego stroking and tummy rubbing most of us are ready to sign up for the locked in 42 year plan.
On the other hand.
Customer service is farmed out to an offshore agency headquartered in northern Uzbekistan.
After 45 minutes of being on hold and listening to a never ending rendition of the Uzbekistany national anthem played at earsplitting volume by an orchestra consisting entirely of bagpipes and cymbols.
Then your cutomer service rep answers.
Its an illiterate Uzbeki goatherd with a brutal stutter and a cleft palate.
(At this point my solemn apologies to all handicapped, Uzbeki's and goatherds, no harm ment).
So that in a nutshell pretty much sums up how much RevCan worries about our feelings.
They are like a giant, bloated vampire bat clinging tightly to the neck of the anemic taxpayer.
As long as you breathe, you pay, and by the way, they dont want to hear any complaining.
Trex