I cancelled my services within 1 month because of Telus's misleading advertisement and was told there were no dues remaining.
I kept getting invoices. So I filed BBB Complaint and asked them to send me the detailed terms of how these charges were there and where was the reference of this on the Telus website or in their advertisement.
I got a call from Telus Collections and they said the guy who spoke to me for no dues made a mistake but they will give me 50% off.
I just know that I cancelled their crappy service within 1 month and I am now happy with Shaw and Primus Broadband Phone service.
Why do I keep getting my invoices. I am at a point of claiming my time and dues for the harassment that I am going through. Telus has still not been able to cross verify my conversation where their rep told me that there are no dues from me neither they have been able to pin point any details of terms and conditions where they can invoice me $250!
Roshan
I kept getting invoices. So I filed BBB Complaint and asked them to send me the detailed terms of how these charges were there and where was the reference of this on the Telus website or in their advertisement.
I got a call from Telus Collections and they said the guy who spoke to me for no dues made a mistake but they will give me 50% off.
I just know that I cancelled their crappy service within 1 month and I am now happy with Shaw and Primus Broadband Phone service.
Why do I keep getting my invoices. I am at a point of claiming my time and dues for the harassment that I am going through. Telus has still not been able to cross verify my conversation where their rep told me that there are no dues from me neither they have been able to pin point any details of terms and conditions where they can invoice me $250!
Roshan