Check out how an admin of a different board wants to handle their membership.
I have this weird idea for an admin policy on a forum. In my experience, ideas which are radical and weird have an alarming tendency to be fantastically stupid, so I prefer to get a few outside opinions before I do anything with them.
Basically, here's the idea: every board has a certain number of jerks. You can't get away from it. So I was thinking, instead of tasking my moderators with eliminating all the jerks, why not task them with eliminating half of the jerks?
The essential process is to use the "report" functionality in the forum software to identify the jerks. When a message is reported, a mod simply examines it and decides - based on current and historical evidence - whether the person in question is a jerk. If so, he sets the "jerk" flag on the account, which puts a little identifying mark next to the user's name whenever he posts. That way, everyone knows if we think you're a jerk.
Now, every time we have more than twice as many jerk flags in the database as we have banned jerks, we ban one. We take all the jerks who have not been banned, and the mods consider which of them is the biggest jerk. Once we have a consensus, we ban that jerk. Because we do this with every two jerks that arrive, we've always got exactly half of the jerks still on the board, and the other half have been banned.
Since this still allows more and more jerks to show up, and we don't want jerks to take over, we add an additional clause: if the jerk population exceeds 10% of the board membership, we will identify and ban an additional half of the jerks, reducing the jerk population to 5%.
Of course, I don't want to say "once a jerk, always a jerk". If you're flagged as a jerk, you stay flagged for some period of time - say thirty days - and if no reports are made against you during that thirty days, the jerk flag goes away. So if you have the jerk flag, that means you did something within the last thirty days.
Finally, we need a way that jerks can apply to have the ban lifted. The way I'd like to do this is to have an email address where you can apply to take the place of a bigger jerk. Essentially, when we evaluate jerks on the board, we also evaluate jerks off the board who want to come back. If there's a bigger jerk on the board, we kick him off and bring back the lesser jerk.
Has anyone tried anything like this before? How did it work? Does this look like a reasonable way to handle things?