Getting Rogers Solicitors off your back


Cyberm4n
#1
Quote:

I live in Toronto so the only cable company you can go with is Rogers. I have BEV, and Rogers is always harrassing me to go back. See the apartment building I live in is equipped with your choice of either Rogers Cable or ExpressVu. SO for the past 2 years now Rogers is blitzing our neighbourhood, seen as 4 apartment buildings have the choice and the majority of people have gone with BEV. I get so annoyed when the guy knocks at my door and tries to convince me over and over to go with Rogers for cable and internet access. I tell him I am happy with what i want and yet the guy persists. Last night was the 5th time in 4 weeks that a Rogers salesman has come to my door. I have called Rogers about this on going harrassment for me to switch from ExpressVu to cable when I am happy with my BEV. For what I get on BEV, to get the exact samething I would be paying alot more. Seems all Rogers wants to do is use the customer as the pawn in a tug of war, trying to, pull away the customers of thier competitor and take that dollar away from me to them. Man I try to be nice to the salemen who come to the door, but I am gonna blow up at the next one because they say the same crap and it gets annoying. Save this, save that. Man I said to Rogers today when I called that if I wanted cable I would call you, so leave me alone. They said that it is the job of the salesmen to see if people will come to Rogers and then she asks why I prefer BEV. Then tries the same talk to me.
Oh and the...

Quote has been trimmed
I read this at a different forum, and for those of you being harassed by Rogers (I get harassed still as a customer even). Just tell them to F.O. and threaten them with a lawsuit.
 
Anonymous
#2
CRTC - can you complain to them?

Call the police. I live in downtown Toronto, and I do not answer my door when someone I am not expecting knocks.

How do they get in? Is there no security in the building?
 
Shmad
#3
CRTC will act upon it, although its ultimately up to Rogers to bugger off.

Since I have worked for a cable provider and headed up a 'team' that did this I will explain how they get into 'secure' buildings. In the cases of apartments, etc, Rogers, Shaw, etc all have (usually) a deal going with the apt mgr where for every 2 occupants they sign up the owner (or manager in most cases) will get 1 free month of full DCT Cable, Internet, and Cable. Its how they get by the legalities and do it with permissions from the Apt managers. Simply a no soliciting sign should make them not knock, however some of these people are kind of **** and will knock anyways, just wanted to let you know how they managed to always get in

Complain to your apt manager about it!


Quote: Originally Posted by Rapunzell

CRTC - can you complain to them?

Call the police. I live in downtown Toronto, and I do not answer my door when someone I am not expecting knocks.

How do they get in? Is there no security in the building?

 
Andem
#4
I also worked for a cable company. In my case it was Rogers.

Although I know nothing about the soliciting they do, they have no right to canvas our building. Infact, I called both my superintendant and my boss at the office. The super said they were unauthorized. My boss said she had no idea.

I personally kicked every single one of them out of the building. We, under no circumstances, allow people to solicit our building. I just showed them my Rogers employee card and my badge number. They were to leave immediately or they would be dealt with by Rogers Cable, Inc, and/or they would be charged with trespassing.

Anyhow... They left and that was the end of that. However, if I catch another one of those sneaky door to door people coming by to my condo unit, they will definately hear about it.
 

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