The Canadian Transportation Agency has ruled that people with severe disabilities who require extra seats or medical attendants to travel with them by air should only have to pay a single fare.
The ruling also applies to the severely obese who require two seats to accommodate them.
Air Canada, Air Canada Jazz and WestJet have one year to adopt the new policy, the agency said in its ruling on Thursday.
"The airlines failed to demonstrate to the agency that implementation of a one-person-one-fare policy will impose undue hardship on them," the agency wrote in its press release.
Currently, people with disabilities who travel by train, bus or ferry can bring an attendant with them at no extra cost — but to board a plane, they must pay extra for the attendant's seat.
The decision results from a complaint launched five years ago by the council and two Canadians, Joanne Neubauer and Eric Norman, based on their own difficulties travelling.
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The ruling also applies to the severely obese who require two seats to accommodate them.
Air Canada, Air Canada Jazz and WestJet have one year to adopt the new policy, the agency said in its ruling on Thursday.
"The airlines failed to demonstrate to the agency that implementation of a one-person-one-fare policy will impose undue hardship on them," the agency wrote in its press release.
Currently, people with disabilities who travel by train, bus or ferry can bring an attendant with them at no extra cost — but to board a plane, they must pay extra for the attendant's seat.
The decision results from a complaint launched five years ago by the council and two Canadians, Joanne Neubauer and Eric Norman, based on their own difficulties travelling.
Full story
More...
