what do you mean locked? like the keypad or like you cant phone anyony and cant access the options?
if the keypad is locked you just have to press the button it says to press lol
if it is the phone is locked and then you have to enter the pin1 and pin2 or something and you have to get that from the guy or phone the motorola support line...to get it...cuz i had that probelem and if you dont get the pin right it will permenitly block it and you would have to buy a new one...or if it has a "sim card" you have to get a new one for it...