Saves them time anywayI have dealt with CRA for the past 18 years or so through my work. In the last 2+ years, I have been unable to get the information I require for my job if I speak to anyone working from home because they cannot access the information I need. How is that being "efficient"
Sure, and some people can't. Some jobs require a human presence. And there's an argument to be made for occasionally meeting with your people and your team etc. And as to the excuse from CRA - that's just them not giving a shit. It's pretty easy to set up some pretty damn secure access methods. They just didn't want to.It's fine if you don't meet people at the office or one can easily call for information and receive it in a timely fashion but in my case, my employer doesn't allow files to leave the office (which is perfectly understandable since there is confidential information involved) so I couldn't work from home.
There are some people who just won't work well from home and you have to make sure they're accomodated as well. My old boss loved covid becuase everyone was out of the office and he had it all to himself, went in every day because he preferred it. And some people just don't have a remote environment suitable. If you've got kids running around all day or no space or whatever then sure, it doesn't work
But study after study has found that for the majority it's significantly more productive. As in a LOT more productive. And the computer tech is there in spades to make it as secure as it needs to be.