Quote: Originally Posted by Stretch
I'm on a friends pc at the mo'.....
the problem being, I can connect to my ISP but cant browse or connect my msnmessenger or anything else for that matter.
spent 3 hours on the phone to Sympatico to know avail....done the "ping test" etc that works ok......
have XP pro and IE6...... when I try to browse I get page cant be found and down the botto it says dnserror
any help will be most appreciated.
1. Ensure all your cables are connected, intact and secure. My cat likes to chew through computer cables, so checking the actual casing of the cable can be a factor. What you're looking for here is a loose connection, or possibly a dead cable.
2. Are you connected to a router? If so, you will want to go:
Start > run > cmd
This will give you a lan ip from the router. See if that works. This instruction is based off a D-link router. If you have a different make of router, you may need to do an extra step. RTFM
3. Are all 4 lights on your dsl modem on and more-or-less steady (if you're not transferring data, they shouldn't blink much)? Are they all green?
4. Did you change ANYTHING between the time it was working and the time it stopped working. Or is it possible anyone else in the house/apt/residence did? That could be a clue.
There are a few things to check, anyway.