That's what happens when a foreign corporate entity takes over (buys) a successful institution. They don't give a rats ass about the employees - it's all about the money which is why they purchased it to begin with.
...It certainly got nationwide media attention. I don't know if that really stopped too many people. Just added to the load since that was only in Ontario. Anyone I have talked to about it just said they were tired of long waits for crappy food and lousy coffee. Funny thing even in union towns no one much cares about the low end workers as long as they get cheap prices.
I believe this has been mentioned before, but the province created the problem when they upped the minimum wage. Some franchisees reacted by changing their business plan, which I would have done if it cut into my bottom line.
The Ontario government caused this, but it seems they got away with it. They managed to deflect most of the blame onto the individual business people. Any employee perks that went away were because these businesses had to pay out an additional $2.75/hr to many of their employees.
Not all franchise owners have money to burn. They have their own bills and have owned their businesses for different lengths of time. As a result, changes had to be made. Some were not liked by employees or customers. For the people in Ontario, remember this in June.
Dirtiest bathrooms in a fast food restaurant. Who the hell puts a hand dryer next to a urinal?