Telus vs Rogers (Telus Vs Rogers)

Brewface
#1
I live in Victoria BC, and was wondering which service would be better for me. Coverage and costs. Your opinion is much appreciated.
 
nitzomoe
#2
prices are very similar,

Benefits with telus: never personally used telus or rogers in BC so couldnt tell you but Telus is king in those parts for telecommunications so I'd stick with them for coverage.

excellent customer service with proven track record. You get PERKS which is coupons and gift certificates just for being a telus subscriber, free voicemail with most of their plans.

Benefits with going with Rogers: Global service(if you purchase a specific type of phone you can travel around the world with it), SIM cards for easy removability between phones, better phone selection hands down.

it mite be easier to tailor a solution for you fi you explain, your phone preferences, plan requirements etc.
 
Brewface
#3
phone preferences...well i guess i'd go with something which has a bunch of features. the motorola V635 interrested me, the step down from that the V551 if i'm not mistaken also interrested me. and for a plan what i wanted was unlimited evenings and weekends starting at 6pm with 100+anytime minutes. And additionally i would like voicemail and call display. thnx for ur input in advance
 
kalok
#4
Not trying to defend Rogers but ...

-Didn't you say Rogers cover better in your area?
-Rogers has better policies (changing plans, cancelation fees)
-Better technology

hm..

that's it for now.

kalok~
 
Andem
#5
Last I heard, Rogers International coverage really isn't that good, so I wouldn't necessarily use that as a factor.

Fido has the most roaming agreements and therefore the best International coverage. I still wouldn't use either though, to roam internationally. It's VERY expensive to use your fido or rogers phone anywhere other than Canada or the US.

In Europe, you're better off getting a prepaid simcard for 20 than using your phone.

On the note of Rogers vs. Telus... if you normally take customer service into consideration, I'd say Telus just must have better service than Rogers (and especially Fido). Not that I've used Telus before myself, but I have horror stories with Rogers.
 
Brewface
#6
I'd be staying within BC for the duration of my plan...due to school. And customer service is not a huge factor but it does contribute some.
 
nitzomoe
#7
Quote:

Last I heard, Rogers International coverage really isn't that good, so I wouldn't necessarily use that as a factor.

Fido has the most roaming agreements and therefore the best International coverage. I still wouldn't use either though, to roam internationally. It's VERY expensive to use your fido or rogers phone anywhere other than Canada or the US.

In Europe, you're better off getting a prepaid simcard for 20 than using your phone.

On the note of Rogers vs. Telus... if you normally take customer service into consideration, I'd say Telus just must have better service than Rogers (and especially Fido). Not that I've used Telus before myself, but I have horror stories with Rogers.
kalok
PostPosted: Oct 18, 2005 3:08 am Post subject: RE: Telus vs Rogers
Not trying to defend Rogers but ...

-Didn't you say Rogers cover better in your area?
-Rogers has better policies (changing plans, cancelation fees)
-Better technology

hm..

that's it for now.

kalok~
Brewface
PostPosted: Oct 18, 2005 1:50 am Post subject: RE: Telus vs Rogers
phone preferences...well i guess i'd go with something which has a bunch of features. the motorola V635 interrested me, the step down from that the V551 if i'm not mistaken also interrested me. and for a plan what i wanted was unlimited evenings and weekends starting at 6pm with 100+anytime minutes. And additionally i would like voicemail and call display. thnx for ur input in advance
nitzomoe
PostPosted: Oct 17, 2005 9:51 pm Post subject: RE: Telus vs Rogers
prices are very similar,

Benefits with telus: never personally used telus or rogers in BC so couldnt tell you but Telus is king in those parts for telecommunications so I'd stick with them for coverage.

excellent customer service with proven track record. You get PERKS which is coupons and gift certificates just for being a telus subscriber, free voicemail with most of their plans.

Benefits with going with Rogers: Global service(if you purchase a specific type of phone you can travel around the world with it), SIM cards for easy removability between phones, better phone selection hands down.

it mite be easier to tailor a solution for you fi you explain, your phone preferences, plan requirements etc.

rogers now owns fido and their roaming agreements. Personally i woulndt use rogers international roaming ever again, way too expensive. Only good for businessmen.


Quote:

the motorola V635 interrested me, the step down from that the V551 if i'm not mistaken also interrested me. and for a plan what i wanted was unlimited evenings and weekends starting at 6pm with 100+anytime minutes. And additionally i would like voicemail and call display. thnx for ur input in advance


The V635 is a very nice phone, a bit bulky but because it has a ton of features. The telus equivalent is the motorola V710, which has practically the same specs except the V710 has a big screen and its bluetoooth is only for car kits and headsets.
In terms of plans that might suit your needs telus and rogers are offering the same plan but different promotions:

Megatime 25 or Talk to Me 25:
100 daytime minutes
1000 evenings and weekends
unlimited incoming calls
100 LD minutes to canada or US(telus still offering it i dont noe about rogers)

since you want evenings and weekends from 6 either plan would cost you $30.00 for the same plan.

Differences: I believe rogers is offering free rogers-to-rogers calling for studnets who activate a phone with valid student card. Telus plans already include voicemail so your saving money there. WIth rogers you will be paying:

25+5(evenings/weekends extension)+ 9(caller Id, Voicemail bundle)+ 6.95(system access fee)+.50(911 fee)=46.95+ taxes

telus:
25+5(evenings/weekends extension)+ 7(caller Id, Voicemail bundle)+ 6.95(system access fee)+.50(911 fee)=44.95

If you dont need the 100 LD minutes or free incoming calls you can go with the telus to telus 20 plan:

100 daytime minutes, 1000 evenings/weekends minutes, unlimited calling between telus clients locally.

this plan will cost you:

20+5(evenings and weekends extension)+7(caller id/voicemail 10 extended voicemail)+ 6.95(system access fee)+.5(911 fee)=39.45+ taxes

mind you telus has a promotion for free bundle for 2 months and free extended evenings/weekends for 3 months so your saving an additional $29.00. Which ever one you go with you will get great coverage. Personally I prefer telus mobility, but I currently have rogers service and its not too bad. havent recontracted though because telus mite have a conversion offer again like last year.


Quote:

-Better technology

i dont think the technology really matters in this case and even that is open to opinion
 
nitzomoe
#8
theres somethign else you cna do:

you could activate a telus Mike service on the phone to phone 20 rate plan. Its the same as the telus to telus 20 rate plan but you get free caller id and vociemail 10 for duration of your contract. you aslo get a cool walkie-talkie phone.
 
kalok
#9
Rogers no-longer offer 100 Canadian LD minutes on their unlimited incoming, but instead, they make early evening available to that plan, in way, i think it's better.

$30
100 minutes daytime + 1000 minutes nights(6pm to 7am) and weekends.
unlimited incoming.

kalok~
 
Brewface
#10
i do not believe that rogers offers unlimited incoming calls with that particular plan i could be wrong...but if u could provide the link it would be great
 
kalok
#11
it's not advertise online. It's a "in-store" special. the only thing that i can tell to proove you is.. "I WORK FOR ROGERS"

if that isn't enough then, don't beleive me.

kalok~
 
NokiaFree
#12
Rogers is GSM network, Telus is not. We have both in our family, and can not really say which one is better. Since you are only staying here in Victoria for a time, just go for the one with the cheapest plan that works for you.

Justin
 
Brewface
#13
mk thnx for the opinions its much appreciated...i'm thinking i'll go with my original decision of rogers...since i'll be travelling upisland during the summer alot. And rogers has better coverage up there. Makes more sense to go with them for the extra 5$
 
cdn_bc_ca
#14
Sorry about the following rant. but it is a summary of my experiences with Rogers and Telus over the years.

About Rogers, if your cell phone is happening to be sitting near some powered speakers, be prepared to hear some funky interference noises when your phone communicates with the cell site. Be it your computer speakers, home theatre speakers, whatever. It is annoying. With telus phones, you don't get that.

With Telus, I got poor coverage where I live. I cannot make a phone call from my house using my Telus cell phone in digital mode. The phone always fell back to analog and it takes about a minute before I hear ringing. Could be the phone. It is a Motorola V8160.

With Rogers, I can make phone calls from my house no problem. But sometimes, when I'm on my way home and somebody phones me, the signal is lost partway through the conversation. Could be the phone, it is a Motorola V551.

Originally, I signed up with Rogers about 10 years ago and switched to Telus after hearing the quality of the voice calls on their cell phones in comparison to Rogers. It was crystal clear to say the least. Then something happened... the voice quality one day started to suck. After some searching, I learned that they sacrificed voice quality for call capacity (ie. they reduced the voice quality so that they could service more customers in a given bandwidth). That pissed me off. If you want to hear the difference, just call up customer service... they always give you the best possible quality when you phone them.

Telus wants money everytime you change your plan and they will *reluctantly* do plan matching. The CSR said that they do not plan match but I knew better since my friend just did it. In the end, I had to talk to a manager over the phone to get them to match a Rogers plan and they charged me $25 to do it... plus they renewed my contract for another 3 years. With Rogers, it's no problem the last time I did it... when I was originally with them).

Rogers billing is confusing. They have a weird way of coming up with the totals. I am on a $25 family plan and I added on call display. Nowhere on the bill do I see $25. Instead, I see different numbers get added on, then taken off, etc. I guess if I tried hard enough I would be able to figure it out, but since the totals match, I'm not worried.

When I re-signed with Rogers, my first bill came out to about $300 with all the fees and cost of the phones, etc. But they screwed up because they said that the first couple of months I get free messaging, voice mail, caller id, local calling, etc... So here I am messaging to my hearts content and when I get the bill, it turns out that they charged me for all of those *free* featuers. Good thing is that the CSR was happy to correct the problem, bad thing is that they didn't understand the bill either when I told them what my plan was.

Telus PERKS are good. I've used them to get hats, T-Shirts, hotel rooms in Vegas, etc. If you stay with them for 5 years, they will even send you a gift (in my case, it was a hands free set worth at least $30).

The last thing is that your Rogers phone works via a SIM card. Theoretically, you should be able to take your phone to another country with a GSM network (ie. United States, China), plug a SIM card local to that country and be able to make local calls (as opposed to long distance roaming). However, since Rogers locks all their phones (ie.the phone only uses their SIM cards), you will not be able to do this. Good thing is that you can unlock the phone at an independent phone retailer but it will cost you money and probably void the warranty on the phone. I asked a sales rep at a local Rogers store and they said they could do it, but they wanted my first born in order for it to happen.

Anyways, that's all I can think of. I hope this information is useful for you. If not, I hope it was at least entertaining
 
Brewface
#15
sweet thanks...I've pretty much already decided on rogers...but thnx for the input anyways
 
Brewface
#16
the thing that worries me is how little daytime minutes they offer...cause right now the evenings and weekends with 100 daytime minutes is perfect cause i still have school and such but during the summer it might be cut a little thin
 
kalok
#17
With Rogers, you can switch your plan whenever and however you want. There is no penalities nor fees.

kalok~
 
nitzomoe
#18
only thing is that if your on a promotionary plan and it goes off promotion you will not be able to switch back to it. Keep that in mind.
 
kalok
#19
^^True

But most of the time, the new promotion plan are better than the old ones. Unless you have a extremely old plan, otherwise, it doesn't really matter.

kalok~
 
godsend
#20
Quote: Originally Posted by Brewface

I live in Victoria BC, and was wondering which service would be better for me. Coverage and costs. Your opinion is much appreciated.

TELUS Mobility uses CDMA network which is the latest network, therefore you'll have fewer drop calls, bigger coverage....better reception....quality during calls.....and so on... plan wise, TELUS just went through a big phase of releasing new plans you could check their website for details... if you know in advance that you'll have more incoming calls than outgoing....than...ur option would be TELUS 25 ($25) which is unlimited incoming calls... do i sound like a sales rep??? guess right.... i work for telus mobility dealer...if you got more question about telus.....post em~

oh and.....Rogers.... they suck....just use telus... lol.. kidding..

my opinion...

Rogers have many cool phones... but downside is to that is in most cases you have to purchase the phone even though if you are going for a say.......3year contract... but if your okay with buying one...by all means~~jump in.... keep in mind... Rogers use GSM network...and smaller coverage than TELUS... if your not planing to go anywhere far and often....it won't matter much... but quality wise....i think TELUS (not saying this cause i work for TELUS....keke...)


anyways...hope this helps..!!


cheers~!
 
Semperfi_dani
#21
As long as its not bell...hahaha.

I say go for Rogers. My sister has never had a problem. But get a motorola..they i think in general are better phones.

Avoid audiovox like the flipping plaugue.
 
kalok
#22
Quote: Originally Posted by godsend

Quote: Originally Posted by Brewface

I live in Victoria BC, and was wondering which service would be better for me. Coverage and costs. Your opinion is much appreciated.

TELUS Mobility uses CDMA network which is the latest network, therefore you'll have fewer drop calls, bigger coverage....better reception....quality during calls.....and so on... plan wise, TELUS just went through a big phase of releasing new plans you could check their website for details... if you know in advance that you'll have more incoming calls than outgoing....than...ur option would be TELUS 25 ($25) which is unlimited incoming calls... do i sound like a sales rep??? guess right.... i work for telus mobility dealer...if you got more question about telus.....post em~

oh and.....Rogers.... they suck....just use telus... lol.. kidding..

my opinion...

Rogers have many cool phones... but downside is to that is in most cases you have to purchase the phone even though if you are going for a say.......3year contract... but if your okay with buying one...by all means~~jump in.... keep in mind... Rogers use GSM network...and smaller coverage than TELUS... if your not planing to go anywhere far and often....it won't matter much... but quality wise....i think TELUS (not saying this cause i work for TELUS....keke...)


anyways...hope this helps..!!


cheers~!

sorry to bust your bubbles.. but CDMA is not newer than GSM. CDMA full network might be slightly larger than the GSM. However, if you compare digital network, Rogers' GSM network is larger than any other digital networks. In terms of sound/voice quality, GSM gives better sound quality. With CDMA phones, you'll feel like robotic, this comment has been published by some professionals.

Then again, different providers has their goods and bads, but what you've just said, it's not true. Yes, telus must something better than Rogers/Bell/Fido, but the others must also has something better to cover it.

Until now, rogers/fido fits me the best, so telus might fit you.

Cheers!
kalok~
 
nitzomoe
#23
Quote: Originally Posted by kalok

Quote: Originally Posted by godsend

Quote: Originally Posted by Brewface

I live in Victoria BC, and was wondering which service would be better for me. Coverage and costs. Your opinion is much appreciated.

TELUS Mobility uses CDMA network which is the latest network, therefore you'll have fewer drop calls, bigger coverage....better reception....quality during calls.....and so on... plan wise, TELUS just went through a big phase of releasing new plans you could check their website for details... if you know in advance that you'll have more incoming calls than outgoing....than...ur option would be TELUS 25 ($25) which is unlimited incoming calls... do i sound like a sales rep??? guess right.... i work for telus mobility dealer...if you got more question about telus.....post em~

oh and.....Rogers.... they suck....just use telus... lol.. kidding..

my opinion...

Rogers have many cool phones... but downside is to that is in most cases you have to purchase the phone even though if you are going for a say.......3year contract... but if your okay with buying one...by all means~~jump in.... keep in mind... Rogers use GSM network...and smaller coverage than TELUS... if your not planing to go anywhere far and often....it won't matter much... but quality wise....i think TELUS (not saying this cause i work for TELUS....keke...)


anyways...hope this helps..!!


cheers~!

sorry to bust your bubbles.. but CDMA is not newer than GSM. CDMA full network might be slightly larger than the GSM. However, if you compare digital network, Rogers' GSM network is larger than any other digital networks. In terms of sound/voice quality, GSM gives better sound quality. With CDMA phones, you'll feel like robotic, this comment has been published by some professionals.

Then again, different providers has their goods and bads, but what you've just said, it's not true. Yes, telus must something better than Rogers/Bell/Fido, but the others must also has something better to cover it.

Until now, rogers/fido fits me the best, so telus might fit you.

Cheers!
kalok~

CDMA is slightly newer than gsm. 1991 was the year the first gsm network was released, 1995 was the launch of the first cdma network. Technically speaking CDMA is a better technology but technicialities really dont matter. As you are already aware gsm's upgrade path HSDPA is better than the current cdma upgrade path.

the problem with quoting coverage statistics is that companies have a habit of misleading the consumer. Rogers has the best digital coverage for land area covered, but Telus has the larget digital coverage per population covered. Bell is a very very close second to telus. Personally I believe landmass should be the indicator not population.
 
godsend
#24
Quote: Originally Posted by nitzomoe

Quote: Originally Posted by kalok

Quote: Originally Posted by godsend

Quote: Originally Posted by Brewface

I live in Victoria BC, and was wondering which service would be better for me. Coverage and costs. Your opinion is much appreciated.

TELUS Mobility uses CDMA network which is the latest network, therefore you'll have fewer drop calls, bigger coverage....better reception....quality during calls.....and so on... plan wise, TELUS just went through a big phase of releasing new plans you could check their website for details... if you know in advance that you'll have more incoming calls than outgoing....than...ur option would be TELUS 25 ($25) which is unlimited incoming calls... do i sound like a sales rep??? guess right.... i work for telus mobility dealer...if you got more question about telus.....post em~

oh and.....Rogers.... they suck....just use telus... lol.. kidding..

my opinion...

Rogers have many cool phones... but downside is to that is in most cases you have to purchase the phone even though if you are going for a say.......3year contract... but if your okay with buying one...by all means~~jump in.... keep in mind... Rogers use GSM network...and smaller coverage than TELUS... if your not planing to go anywhere far and often....it won't matter much... but quality wise....i think TELUS (not saying this cause i work for TELUS....keke...)


anyways...hope this helps..!!


cheers~!

sorry to bust your bubbles.. but CDMA is not newer than GSM. CDMA full network might be slightly larger than the GSM. However, if you compare digital network, Rogers' GSM network is larger than any other digital networks. In terms of sound/voice quality, GSM gives better sound quality. With CDMA phones, you'll feel like robotic, this comment has been published by some professionals.

Then again, different providers has their goods and bads, but what you've just said, it's not true. Yes, telus must something better than Rogers/Bell/Fido, but the others must also has something better to cover it.

Until now, rogers/fido fits me the best, so telus might fit you.

Cheers!
kalok~

CDMA is slightly newer than gsm. 1991 was the year the first gsm network was released, 1995 was the launch of the first cdma network. Technically speaking CDMA is a better technology but technicialities really dont matter. As you are already aware gsm's upgrade path HSDPA is better than the current cdma upgrade path.

the problem with quoting coverage statistics is that companies have a habit of misleading the consumer. Rogers has the best digital coverage for land area covered, but Telus has the larget digital coverage per population covered. Bell is a very very close second to telus. Personally I believe landmass should be the indicator not population.

Just to add to the fact..

Since most coversations are comprised largely of silence, the end result is that CDMA phones have to transmit less data. They don't have to send silence, like GSM/TDMA phones do.

This means a few things. More CDMA calls can be fit into a given amount of frequency spectrum (ie. it is more efficient for the network), less radiation is being created from the phone towards the user (you only get radiation when you are talking, basically), and battery power is conserved since the handset only transmits when it actually has something to send.

regardless, the choice is up to the consumer!!!


Cheers!

Godsend~
 
nitzomoe
#25
Quote: Originally Posted by godsend


Just to add to the fact..

Since most coversations are comprised largely of silence, the end result is that CDMA phones have to transmit less data. They don't have to send silence, like GSM/TDMA phones do.

This means a few things. More CDMA calls can be fit into a given amount of frequency spectrum (ie. it is more efficient for the network), less radiation is being created from the phone towards the user (you only get radiation when you are talking, basically), and battery power is conserved since the handset only transmits when it actually has something to send.

regardless, the choice is up to the consumer!!!


Cheers!

Godsend~

again a problem with theoretical versus real-world, most CDMA phones actually use MORE battery life as they have higher processing power than there gsm counterparts. I thought the wattage thing was just that cdma towers has less range then gsm ones cause they use less wattage, thereby making it safer for cdma users?
 
godsend
#26
Quote: Originally Posted by nitzomoe

Quote: Originally Posted by godsend


Just to add to the fact..

Since most coversations are comprised largely of silence, the end result is that CDMA phones have to transmit less data. They don't have to send silence, like GSM/TDMA phones do.

This means a few things. More CDMA calls can be fit into a given amount of frequency spectrum (ie. it is more efficient for the network), less radiation is being created from the phone towards the user (you only get radiation when you are talking, basically), and battery power is conserved since the handset only transmits when it actually has something to send.

regardless, the choice is up to the consumer!!!


Cheers!

Godsend~

again a problem with theoretical versus real-world, most CDMA phones actually use MORE battery life as they have higher processing power than there gsm counterparts. I thought the wattage thing was just that cdma towers has less range then gsm ones cause they use less wattage, thereby making it safer for cdma users?


hmmmm.....

For clarification,,,,,,,,,,,Everything that I've written IS NOT based on "theoretical" assumption.....anyhow..

i'm gettig little fed up with this endless argument which network is superior than the other.. like i said regardless of whatever network it's up the individual's choice which carrier they should go upon......
 
hobbyiest
#27
Quote: Originally Posted by Brewface

I live in Victoria BC, and was wondering which service would be better for me. Coverage and costs. Your opinion is much appreciated.

well telus has a much better service and is a standered upto date service and they do'nt try to rip you off like rodgers does they over charge and telus has a wide
area networks in place and much better plans and coverage and
lots more features then rodgers and here are some times of networks analog service ! digital pcs ! digital mike ! other! and
on some of telus mobility some of the plans have a free voicemail
holds 3 messages and basic holds 10 messages for cost and advanced holds 25 messages for cost rodgers does not offer good voicemail at all thier basic has no messages indacator and only thier enhanced has an indacator and thier pay as you go is crap with rodgers and much better with telus i would recommended telus mobility for service good luck.
 
Brewface
#28
kalok anything to add to this? seeing how'd u know better then anyone how rogers operates and if this is true
 
kalok
#29
Well like i said, every company has their own goods and bads.
Yes Telus, offer free "3" voicemail. However their customer service is a "no comment" for me.
Giving you an example, Rogers' cancelation policy is, $20 times the number of the months remaining on the contract or to a MAXIMUM $200. No matter what plan you have.

With telus, there is no CAP. One of my potential customer, called telus to cancel his line and he is willng to pay the ECF (early cancelatoin fee). however, he is not going to cancel, as telus is asking for $1800 to cancel. NO THAT IS NOT A TYPO. it's really $1800. He has a data plan of $60 a month, he has 30 months left on his contract, so telus is asking for $60x30, which is $1800.

As for coverage, different network fits different needs, and for me to say, Rogers fits my needs, I have no issues wherever I go, and I'm not a only-city guy, I go camping once or twice each summer. And the GSM liberty of phones is convenient, I don't have to call in, and tell them I switch phones so they can charge me for $25 or $35 for ESN change, i don't have to manually program my phone and I don't have to re-enter ALL my phone book.

if you like telus, fine, go with telus. As longest as you're happy.

kalok~
 
Brewface
#30
i'm in the same boat as you there kalok...i go away for a couple weeks every summer, i go skiing during the winter, and spring i go away for a few days as well...so i think i'm going with rogers and thats my final decision. 45.85$ is what my plan would cost me but w/e its worth it in the end
 

Similar Threads

11
Telus is disgusting
by roshu74 | Feb 6th, 2007
2
Telus and the RAZR v3
by Nemoswang | Jan 28th, 2007
37
Telus twats!!!
by peapod | Nov 19th, 2005
22
Fido or Telus? Which is better?
by tann | May 18th, 2005