What a load of crap.
I used to work for BM and not too long ago.
Let me tell you how they like to give people the run around and never do follow ups. I have 6 friends that work there and even THEY say, they know that BM is a scam company. Pretty logo, nice commercials, clean cut image. But a load of crap.
My friends and I have BM phones under the EPP (Employee Purchase Plan), where we're getting screwed royally for things we shouldn't be charged for.
It's been 4, 5months now even, and Im still having to deal with this issue. It's horrible and I just tell everyone to go to Telus (whom Ive been with for 5years and NEVER ONCE did i have a problem) or Rogers (where a friend of mine is with and likes it).
BM is getting nothing but bad publicity out of me and rightly so.
If you're thinking of getting a cell phone, DON'T choose BM, and if it's because of their phones, which are better than Telus' I admit. DON'T DO IT FOR THAT REASON ALONE.
Trust me. Worked there, dealt with it, never again.
My friends who work there, feel horrible for ripping people off and/or lying to them sometimes.
Like I said, don't choose BM for its line of phones or fall for its image, because that's all it is...an image.
Want AMAZING customer service, try Telus.
Makes you wonder why they're the #1 cellular company in North America.
Try Rogers even, Im sure they're better than BM. Even though I never dealt with them personally.
Anything is better than BM.