Like the post title asks. I just have to vent, and I'm willing to bet I'm not the only one. My family has been screwed over, by shaw, in that we signed up for a basic cable package, then they gave us the full package as a "trial". When the "trial" expired, not only did they take the package away, they took away channels we originally had. That's one. The second time is with my internet. My original user agreement states that with my plan, I get 75GB per month of downloading. A couple of weeks ago, it was, without warning, without any indication what so ever, reduced to 60gb per month of downloading. A 15GB reduction in service is significant, and I'm paying the same amount. Can they do this? I think it's just bad business to pull sh%* like this. Before they got a chance to switch all the online literature, over to the "New" material, I was able to print off, from their website, the original user agreement, that I signed up for, which still states 75GB. I talked to 4 people at SHAW, with no resolution. There was no point in tearing a strip off the person on the other end, they just work there. I was told by the last person I spoke to, to leave feedback to head office, so I did, no reply yet.
I have lots of beefs with Shaw, much like Telus when it was the only game in town. Poor service, expensive. What irks me most is the bundled channels. We watch about 1 1/2 channels and that is it. Why we should be forced to pay for 3 eastern CBC and a bunch of french channels is beyond me. WE use shaw for internet only because where we are it is better than Telus.
You can blame the CRTC for that one, they force cable & satellite to carry one CBC channel per time zone.