Goodbye Future Shop: 66 stores closing, others converting to Best Buy locations


SLM
#1
Goodbye Future Shop: 66 stores closing, others converting to Best Buy locations




Published Saturday, March 28, 2015 10:23AM EDT
Last Updated Saturday, March 28, 2015 5:30PM EDT
The Future Shop brand appears to be a thing of the past in Canada, as the technology retailer's parent company moves to rebrand many of its stores under the Best Buy tag.
Best Buy Co., Inc., which owns and operates Future Shop and its competitor, Best Buy, confirmed the shift on Saturday.
In a statement, the company said it would close 66 Future Shop locations "effective today," with another 65 stores transitioning to Best Buy locations after a week-long shutdown.
Best Buy Canada says the move will eliminate 500 full-time and 1,000 part-time jobs. "The affected employees will receive severance, employee assistance and outplacement support," Best Buy said.
Many Future Shop employees turned up for work on Saturday morning to discover that they were locked out.
Brandon Buchanan, who used to work in mobile audio section at a Toronto store, said that a lot of his former co-workers were shocked by the news.
"That happened kind of suddenly, because a lot of the people I still know work here -- apparently, they showed up this morning and it was just locked out," Buchanan told The Canadian Press.
"I had planned on maybe coming back and checking it out for a job again now that I'm back in the city but I guess that's not happening," he added.
Michelle Derue, who showed up at downtown Toronto store on Saturday to purchase headphones, felt bad for the workers who lost their jobs, and said that they should have been notified sooner.
"It's not a good thing for them, they've got families … you should get some sort of advanced warning when things like this happen because Future Shop is a big store, so they should've known this way before just today," Derue said.
The president and COO of Best Buy Canada, Ron Wilson, said in a statement Saturday that the decision to cut jobs was not taken "lightly."
"Our first priority is to support them through this change," Wilson said. "I want to express my appreciation to the employees who are leaving for their contributions to Best Buy Canada."
Maureen Atkinson, a retail analyst with J.C. Williams Group, told The Canadian Press that the layoffs will put workers in a tough position as they will be competing in the retail job market alongside recently unemployed Target staff.
The American retail giant shuttered its Canadian stores in January, affecting more than 17,000 employees.
"I think it's not great if you work in retail," said Atkinson. There's a lot of retail people out on the street give the Target closures too, so I think it's going to be a challenge employment-wise," she added.
Many shoppers turned up at Future Shop locations Saturday to find them closed with "Coming Soon" signs posted in the windows advertising the partnership with Best Buy.
Ben McLeod was frustrated after taking a city bus to try to buy a TV from a downtown Edmonton Future Shop -- and seeing that the store wasn't set to re-open for a week.
"I spent $10 on a bus pass for no reason and end up coming here and finding the store is actually closed," said McLeod. "It's stupid they would do that and not tell anyone in advance."
The organization says it is reviewing its "real estate footprint" because Best Buy and Future Shop locations are often placed fairly close to one another, "often in the same parking lot."
"Currently, 80 per cent of our customers are within a 15-minute drive to a store and that won't change," Wilson said.
Best Buy says it will have 192 retail locations, including 56 Best Buy Mobile stores, after the restructuring is complete.
"It doesn’t surprise me, actually, because I know the same company owns both stores. So at some point I expected them to merge into one," Guy Mcloughlin, a Future Shop customer, told The Canadian Press.
Best Buy acquired Future Shop in 2001.
"I would always go to both stores anyway to comparison shop, because occasionally one would be cheaper than the other. I guess I lose that option now. But otherwise I'm just thankful we've got something like that still in Canada because if they went I don't know what would be left," Mcloughlin added.
Future Shop gift cards will be honoured at Best Buy's online store and at all retail locations, the company said. Future Shop product orders, warranties and service appointments will be transferred to Best Buy, and Best Buy stores will also accept Future Shop returns and exchanges.
As part of the restructuring, Best Buy Canada says it will invest "up to $200 million" into what it calls a "multi-channel customer experience" to beef up its online and in-store retail offerings. Among the expected changes will be a move to expand online sales so customers can order from stock at their local retail store and have it delivered to their front doors.
Marketing professor Robert Soroka, of Concordia University, says he's not surprised by Best Buy's move to scale back on "brick and mortar" stores and emphasize its online store.
"My feeling is this is just a natural progression," Soroka told CTV News Channel.
He says Best Buy is moving to strengthen its online store to compete with web retailers like Amazon. The company has also fallen victim to "showrooming," where people test out products in store but buy them for cheaper prices online.
The cost of the restructuring is expected to range from $250 million to $350 million over the next five years as Best Buy moves to rebrand some stores, sell off others, pay out severance packages and close out its rent agreements.


Future Shop closing, re-opening 65 stores as Best Buy locations | CTV News


Well that was sudden! Feel so sorry for the staff showing up to work and being locked out, that's not the way to find out something like this.
 
spaminator
#2
www.youtube.com/watch?v=rY0WxgSXdEE
queen another one bites the dust remix
 
Angstrom
#3
I think the future shop brand name is stronger here then the best buy brand.
Just a other bad decision from a American company.

This is a good opportunity for "the source"
 
Sal
+1
#4  Top Rated Post
retail is pretty much in the toilet with all of the online purchasing and the speed of delivery availabe

will be interesting to see what is left in ten years
 
MHz
#5
Half the time they didn't have the parts in stock I wanted anyway. Now I shop on-line at Staples and go over $50 and delivery is free. Other than that delay that isn't a bad way to shop for computer components. Back in the day I thought Sears and Eatons were the only 2 stores in the world, that falsehood lasted longer than Santa or Puff the Dragon, . . . combined.
 
Cannuck
#6
Service sucked at the local Future Shop. Slapping a new name on the door probably won't change that.
 
Sal
#7
service always sucks in those monster sized places

unless top brass is around

we walked through Bed, Bath and Beyond last week, probably got asked at least 6 times if we needed assistance, they are one of the better service providers but usually if you need help you have to go looking for someone
 
Nuggler
#8
Bought our first computer from them. It lasted many years. RIP Future Slop.

It was an HP, and came with a cash back mail in coupon. They refused to honour the coupon.

Such is life.....................eh
 
Sal
+1
#9
Quote: Originally Posted by Nuggler View Post

Bought our first computer from them. It lasted many years. RIP Future Slop.

It was an HP, and came with a cash back mail in coupon. They refused to honour the coupon.

Such is life.....................eh

yes those cash back mail in coupons are interesting

I had a cash back for Norton which was to be mailed to St. Thomas ON...never saw a penny from them, never heard from them and the phone number didn't work...

just give me the money off at the counter or forget it
 
Nuggler
+1
#10
Quote: Originally Posted by Sal View Post

service always sucks in those monster sized places

unless top brass is around

we walked through Bed, Bath and Beyond last week, probably got asked at least 6 times if we needed assistance, they are one of the better service providers but usually if you need help you have to go looking for someone

SIX TIMES!!..............Did you look confused?
 
SLM
#11
I've shopped both and didn't really notice much of a difference in them to be honest. The only thing I know to be different is that FutureShop ran on commission but Best Buy doesn't. I assume that, since they decided to run the brands simultaneously, there were trying to determine the best model for Canada.

It's still pretty sh!tty to have staff turn up for a Saturday shift to a locked door though.
 
IdRatherBeSkiing
#12
Quote: Originally Posted by SLM View Post

I've shopped both and didn't really notice much of a difference in them to be honest. The only thing I know to be different is that FutureShop ran on commission but Best Buy doesn't. I assume that, since they decided to run the brands simultaneously, there were trying to determine the best model for Canada.

It's still pretty sh!tty to have staff turn up for a Saturday shift to a locked door though.

I think its odd that their first closed day would be a Saturday. Kind of a peak shopping day.
 
petros
#13
I'm glad to see them go.
 
SLM
#14
Quote: Originally Posted by IdRatherBeSkiing View Post

I think its odd that their first closed day would be a Saturday. Kind of a peak shopping day.

I can't imagine why it was so urgent to close up that fast but the rumours I've heard said it was a sudden decision.
 
Sal
#15
Quote: Originally Posted by Nuggler View Post

SIX TIMES!!..............Did you look confused?

actually it may have been more than six and three of those approaches were well within a two minute time period...having been in retail for years it indicates "visitors" from head office or a new training program being implemented

we just laughed, my guy is the most easy going creature on the face of the earth, almost nothing fazes him
 
petros
#16
Quote: Originally Posted by SLM View Post

I can't imagine why it was so urgent to close up that fast but the rumours I've heard said it was a sudden decision.

End of the quarter.
 
Sal
#17
Quote: Originally Posted by petros View Post

End of the quarter.

yes that could well be

likely saved them a mess of paperwork and legalities

terrible for the employees, however they likely knew something was up anyway and fast is way better than prolonged agony
 
petros
#18
I heard rumors of them packing it in last fall.
 
Sal
#19
Quote: Originally Posted by petros View Post

I heard rumors of them packing it in last fall.

yes, which means the employees would have known even if they had not been told

I was supposed to get a GPS from Best Buy that was located in eastern Canada...the general manager was to bring it back from a massive meeting which occurred last week

it was forgotten...that meeting must have been deadly

GPS will arrive by mail in the coming week
 
Ludlow
+1
#20
Quote: Originally Posted by Sal View Post

actually it may have been more than six and three of those approaches were well within a two minute time period...having been in retail for years it indicates "visitors" from head office or a new training program being implemented

we just laughed, my guy is the most easy going creature on the face of the earth, almost nothing fazes him

My step father was like that. Non confrontational as they come. Wish I could have been more like him that way but sadly, jerks and morons do have the ability to push my buttons and after awhile you get tired of people taking advantage. As much as I'd like to be more like my easy going step father, I realize that's not me. People need to stop fvcking each other over. Tired of it.
 
Kreskin
+1
#21
Here is my rant.

I would like to see the government step in and get Telus, Shaw and Rogers off of the monopolized system they now have. Telecoms have systematically ripped everyone off, manipulating services based on buying hardware from them. Real tech retailers, such as Future Shop, need a fighting chance. Obviously the hot tech items these days are mobile devices. Whether or not you need one you pay as if you're buying one, just to get a mobile phone service. And there is nothing you can do about it. There is no other competition. Obviously telecom service is jacked up in price to account for the issuance of mobile phones (which should be sold elsewhere or at least be separated from the cost of having a mobile phone account). Telecoms shouldn't be allowed to hijack the entire industry and force people to pay enormous wads of cash at the expense of everyone else.

It kind of seems silly that people will complain that the banks charge too much if they charge 5 or 10 dollars a month (as if they don't spend an enormous amount of capital on technology to make a banking network safe) yet we just keep on keeping on paying hundreds of dollars a month to telecoms. And this is just one example of the cost we pay. Jobs lost at the expense of Mr Rogers sports toys.
 
Sal
#22
Quote: Originally Posted by Ludlow View Post

My step father was like that. Non confrontational as they come. Wish I could have been more like him that way but sadly, jerks and morons do have the ability to push my buttons and after awhile you get tired of people taking advantage. As much as I'd like to be more like my easy going step father, I realize that's not me. People need to stop fvcking each other over. Tired of it.

well my dad was easy breezy, (which is likely why my guy is as we are attracted to what we know) my mum was feisty as hell, I'm a combo and it depends upon my circumstances which side of me emerges.

the part that shocks me about these easy breezy types is, he will be the first to gently complain to customer service or in a restaurant if he is displeased...he does it in a nice way, a firm and gentle way, but there's no moving him. he never confronts an individual in a "personal" way...it's always situational

I have learned much from him over the years

if someone goes at him physically, he's going back at them though...that shocked me too...my dad was that way as well, lay your hands on him and you are going down...my guy took on someone half his age and twice his size when the guy physically threatened us and was whipping stones at us...

if I was in a locked burning car, I have one girlfriend and this guy that would do anything to get you out, stranger, or family, they would attempt to save you with little thought to self in the moment

I am learning slowly to remove all emotion from a situation and step back...I'm a work in progress...lol
 
Ludlow
+1
#23
Quote: Originally Posted by Sal View Post

well my dad was easy breezy, (which is likely why my guy is as we are attracted to what we know) my mum was feisty as hell, I'm a combo and it depends upon my circumstances which side of me emerges.

the part that shocks me about these easy breezy types is, he will be the first to gently complain to customer service or in a restaurant if he is displeased...he does it in a nice way, a firm and gentle way, but there's no moving him. he never confronts an individual in a "personal" way...it's always situational

I have learned much from him over the years

if someone goes at him physically, he's going back at them though...that shocked me too...my dad was that way as well, lay your hands on him and you are going down...my guy took on someone half his age and twice his size when the guy physically threatened us and was whipping stones at us...

if I was in a locked burning car, I have one girlfriend and this guy that would do anything to get you out, stranger, or family, they would attempt to save you with little thought to self in the moment

I am learning slowly to remove all emotion from a situation and step back...I'm a work in progress...lol

Ain't we all. Some progress at an accelerated rate while others have to ferment. I have a temper myself and while I do admit that's probably not a good thing, and not something to try and justify, I've witnessed what azzholes do to docile people, and it infuriates me.
 
Sal
#24
Quote: Originally Posted by Ludlow View Post

Ain't we all. Some progress at an accelerated rate while others have to ferment. I have a temper myself and while I do admit that's probably not a good thing, and not something to try and justify, I've witnessed what azzholes do to docile people, and it infuriates me.

yes I get that too...I hate any form of bully mentality and I hate thinking back over my life and seeing I've done it too...my guy would never have been a part of that, ever...my feistier side not only allowed it, made it a sport of sorts in some situations...thus I have a lot to make up for

I started off gentle and had to be taught to defend myself as I was simply too soft, too kind, too empathetic...my mum forced that out of me so I could survive...the pendulum swung too far in a few cases I think...she tried to modify that and the Catholic guilt thing helped to tame me, my mum was an astounding and amazing human being, so was my dad

now I just stumble along...lol doing the best I can in each situation

I often times have to rein myself in and clamp my mouth shut ... it's a slow journey to kindness, you have to be strong enough and tough enough to be kind and not slam someone...I am bad with the psychological games, I just instictively know how to set someone off if I choose, I understand fairly fast after observation what will spin someone out...I can when I choose, manipulate someone into a rage...I try not to allow that any more...as I said, I'm a work in progress

sometimes karmas a b*tch ... we're only human
 
spaminator
#25

 
Sal
#26
man I hope my GPS arrives soon
 
mentalfloss
#27
We are now at a point where people get depressed when retail outlets close down.

This is sad.
 
#juan
+1
#28
God, we should be getting used to these shenanigans. Target stores came and went so quickly I almost missed them. Future Shop and Best Buy have been playing musical stores for some time now so I certainly would not buy any big items from either of them.
 

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