A mother and daughter say they've been blindsided by a call from a collection agency demanding almost $5,000 for an emergency medical airlift in Ontario that happened 17 years ago.
Annette Trepanier says it took the province almost two decades to let her know about the bill from 1998. In April, she got a call from a woman at a collection agency demanding she pay $4,680.
Trepanier asked the collection agency for a copy of the file, but was told she'd have to wait 12 weeks to get it. The collection agency also couldn't provide the invoice, but said it wanted the money right away.
"She was actually very rude, very, very rude to me. She made me feel like I was hiding from them, like not paying my bills."
In 1998, Trepanier was living in Quebec with her husband and young family. They had travelled to Leamington, Ont., to visit her mother for the holidays. Trepanier's daughter Valerie was eight years old.
Valerie was taken to the local hospital, where doctors ran tests but couldn't figure out what was wrong. They decided to send the girl to the children's hospital in London, Ont. A snowstorm had closed the highway, so Valerie was airlifted.
"The decision was made by the doctors," Trepanier says.
As it turned out, Valerie had chicken pox and was released the next day.
Soon after, Trepanier says, she got a bill from the province for the cost of the air ambulance transport.
"Right away I cried," she says.
"We were a young family, I didn't have the means to pay nearly $5,000 for a decision that I had not made. They were the ones who made the decision to airlift her to London."
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Hefty bill for child's air ambulance hits mom 17 years later - Canada - CBC News
Annette Trepanier says it took the province almost two decades to let her know about the bill from 1998. In April, she got a call from a woman at a collection agency demanding she pay $4,680.
Trepanier asked the collection agency for a copy of the file, but was told she'd have to wait 12 weeks to get it. The collection agency also couldn't provide the invoice, but said it wanted the money right away.
"She was actually very rude, very, very rude to me. She made me feel like I was hiding from them, like not paying my bills."
In 1998, Trepanier was living in Quebec with her husband and young family. They had travelled to Leamington, Ont., to visit her mother for the holidays. Trepanier's daughter Valerie was eight years old.
Valerie was taken to the local hospital, where doctors ran tests but couldn't figure out what was wrong. They decided to send the girl to the children's hospital in London, Ont. A snowstorm had closed the highway, so Valerie was airlifted.
"The decision was made by the doctors," Trepanier says.
As it turned out, Valerie had chicken pox and was released the next day.
Soon after, Trepanier says, she got a bill from the province for the cost of the air ambulance transport.
"Right away I cried," she says.
"We were a young family, I didn't have the means to pay nearly $5,000 for a decision that I had not made. They were the ones who made the decision to airlift her to London."
more
Hefty bill for child's air ambulance hits mom 17 years later - Canada - CBC News