A 911 dispatcher in Volusia County, Fla., has been suspended and is under investigation after security footage caught her using her personal cellphone during an emergency call. Due to a series of missteps, it took paramedics 15 minutes to get to a man who had suffered a heart attack and called 911.
Bob Hill, 58, died during that time period.
The 911 dispatcher, Shauna Justice, was reportedly training a new employee when the emergency call came through on Sept. 4. Hill suffered a heart attack while playing racquetball with his friends.
In surveillance video obtained by WKMG-TV, Justice can be clearly seen using her cellphone as the new employee she was training entered the wrong location when sending ambulances to the scene.
One of Hill’s friends told the dispatcher that they were at the Nova Community Center in Ormond Beach, but it was incorrectly logged as the “Ormond Rec Center.”
more
Man Dies Waiting for Paramedics After They Were Sent to Wrong Location – But It’s What Had a 911 Dispatcher Distracted That’s Making Headlines | Video | TheBlaze.com
Man dies while waiting for misguided paramedics | News - Home
Bob Hill, 58, died during that time period.
The 911 dispatcher, Shauna Justice, was reportedly training a new employee when the emergency call came through on Sept. 4. Hill suffered a heart attack while playing racquetball with his friends.
In surveillance video obtained by WKMG-TV, Justice can be clearly seen using her cellphone as the new employee she was training entered the wrong location when sending ambulances to the scene.
One of Hill’s friends told the dispatcher that they were at the Nova Community Center in Ormond Beach, but it was incorrectly logged as the “Ormond Rec Center.”
more
Man Dies Waiting for Paramedics After They Were Sent to Wrong Location – But It’s What Had a 911 Dispatcher Distracted That’s Making Headlines | Video | TheBlaze.com
Man dies while waiting for misguided paramedics | News - Home
