New Canadian Doctor Rating Site


mcrawford
#1
I just found www.ratemymd.ca (external - login to view)

It's one of those doctor rating sites but specific to Canadian doctors.
I personally don't like my doctor and gave him a bad review.
 
Niflmir
#2
I think its pretty dangerous for non-medical persons to rate medical practitioners. It doesn't really matter how nice you think your doctor is, or how well you think your doctor practices medicine, or how hot your doctor is. What really matters is how well your doctor can diagnose and treat disorders in reality, a judgment which requires a lot of qualifications. So I think, statistics could prove me wrong I suppose.

Anyways, caveat emptor.
 
Zzarchov
#3
Not at all, sites like this are far more important than you might think. I've met my fair share of doctors who were unproffessional, incompetant (couple of times I would have died if a pharmacist hadn't caught their blindingly stupid mistakes, I just checked off the "allergic to penicillin" box on the form you made me fill out, its the only box filled out, why did he prescribe me penicillin?)

Likewise alot of doctors have issues with religious coercion or other unproffessional behaviour. My wifes old doctor heavily pressured her (and tried to refuse to prescribe her bc) to have kids and give up her job, saying thats the role of a catholic woman. We decided we'd rather just not have a doctor.
 
Kreskin
#4
I own a site that serves as a meeting place for certain medical patients. While we allow a degree of ranting, we discourage negative physician reviews because it's impossible to determine who is sitting behind the computer making the reviews, and even if they are identifiable the physicians are in no position to defend themselves. I'm not comfortable with the concept.
 
karrie
#5
The problem with sites like these is the imbalance that results, because angry people seek out ways to punish, while people content with their doctor often don't take the time to seek out a way to rate them.

Some of the best docs I've ever had were jerks. But they knew their job, and did it well. I'd hate to see the ratings they get from people who just want sugar coated bull from their docs.
 
Niflmir
#6
Quote: Originally Posted by KreskinView Post

I own a site that serves as a meeting place for certain medical patients. While we allow a degree of ranting, we discourage negative physician reviews because it's impossible to determine who is sitting behind the computer making the reviews, and even if they are identifiable the physicians are in no position to defend themselves. I'm not comfortable with the concept.

Yeah, I hadn't even thought about that really. If an anecdote amounts to malpractice then the site becomes accountable for slander charges and without being able to track down the author and verify the actual event there isn't much of a way out of that one.
 
Kreskin
#7
Quote: Originally Posted by NiflmirView Post

Yeah, I hadn't even thought about that really. If an anecdote amounts to malpractice then the site becomes accountable for slander charges and without being able to track down the author and verify the actual event there isn't much of a way out of that one.

I've had doctors call me expressing concerns about certain posts. It's often where they know who it is but have their hands tied to say anything. Yes, I removed them so as not to have lawyers breathing down my neck. But for all we know some could be made by incompetent professionals looking for more patients. It's impossible to know precisely what the circumstances are behind the posts.
 
Tonington
#8
What it boils down to as some have alluded to here is accountability. Having a legitimate beef is one thing, abusing such a system through malicious intent is another. The very nature of these systems makes accountability impossible. Doctors are going to make mistakes, that's a given. I think there ought to be some disclaimer on any viewing page of comments, that would be the honest way to go about and this site has none.
 
Zzarchov
#9
The problem I have is doctors are not themselves very accountable for mistakes unless it harms someone. No amount of "Almost killed thank god for the nurse/pharmacist/other doctor" ever amounts to negligence.

Thus nothing is done until they ACTUALLY harm someone.
 
Kreskin
#10
That's just it Paul, how one can ascertain what is a legitimate beef or malicious post is difficult to do.
 
Niflmir
#11
I think accountability is a problem these days all over the place. The problem is that the people generally who determine accountability are the people we want to hold accountable. The government, doctors, lawyers, the police; who holds them accountable? Heck, I suppose I should also mention, scientists. Its tough.
 
karrie
#12
Quote: Originally Posted by ZzarchovView Post

The problem I have is doctors are not themselves very accountable for mistakes unless it harms someone. No amount of "Almost killed thank god for the nurse/pharmacist/other doctor" ever amounts to negligence.

Thus nothing is done until they ACTUALLY harm someone.

I had a melt down the one day when a bad scrip that could have killed me was caught by the pharmacist.

The pharmacist, very firmly, said in no uncertain terms.... 'You want your doc's head full of the diagnostic knowledge. Our job is the chemical and dosage side. It's that way for a reason, and we're taught to catch the mistakes for a reason.'
 
Tonington
#13
If someone does have a legitimate concern, there are routes which can be explored. A doctor like any other professional belongs to a organization which has the authority to revoke membership, in this case the license to practice medicine. If the mistake is grave, and outside the norms of standard operating procedure, there are punishments.

Posting on a website where there is no oversight, no investigation, and no chance for the doctor to explain themselves is not helpful. How would anyone feel if a customer came to them with a preconceived notion, and was scrutinizing every minute detail, perhaps even to the point of belligerence?

I'll admit right now that I am somewhat of a hypocrite. I posted on one of those websites before. I can't remember precisely what I wrote, I think it was more to do with scheduling appointments than actual patient care. After some careful reflection, I wish I hadn't.
 
hermanntrude
#14
we found our current family doctor using that site. She's excellent, and we're glad for the site.
 
Kreskin
#15
The problem is there are too many ways to make bogus claims, positive or negative. With professional livelihoods at stake I think those sites are playing with fire.

Also, check Dr Johns most recent review. I guess he'll for ever be the worst rated even though the guy made a mistake.

Dr. David Johns as rated on 2007-10-22.
Punctuality: Medical Knowledge: The Secretary: Understanding, Caring, Helpfulness: Post Appointment Action:
Comment: I have been a type 1 diabetic for 25 years. Dr. Johns has been my family doctor for the past 10 years. He has allways worked well with my diabetic doctor. He is very careful and spot on whenever I require a specialist or tests. Somehow he is able to get me in with very little delay. He is greatly appreciated and respected by me and my family.
 
tracy
#16
Quote: Originally Posted by ZzarchovView Post

The problem I have is doctors are not themselves very accountable for mistakes unless it harms someone. No amount of "Almost killed thank god for the nurse/pharmacist/other doctor" ever amounts to negligence.

Thus nothing is done until they ACTUALLY harm someone.

That's true for all medical workers (including nurses and pharmacists).

I don't like sites like these. I've seen too many disgruntled patients bitch and moan about doctors, nurses and hospitals when they had no reason to. Unfortunately, because of patient confidentiality laws, the docs, nurses and hospitals can't defend themselves.
 
hermanntrude
#17
Quote: Originally Posted by KreskinView Post

The problem is there are too many ways to make bogus claims, positive or negative. With professional livelihoods at stake I think those sites are playing with fire.
Also, check Dr Johns most recent review. I guess he'll for ever be the worst rated even though the guy made a mistake.
Dr. David Johns as rated on 2007-10-22.
Punctuality: Medical Knowledge: The Secretary: Understanding, Caring, Helpfulness:...

Quote has been trimmed, See full post: View Post
that IS a shame. People should be very careful when they write their reviews. However, perhaps the system can be set up so that one cannot search for a doctor by ratings alone? After all the idea is supposed to be to find a doctor, check that they aren't evil and insane, then go register
 
Zan
#18
Quote: Originally Posted by ToningtonView Post

If someone does have a legitimate concern, there are routes which can be explored. A doctor like any other professional belongs to a organization which has the authority to revoke membership, in this case the license to practice medicine. If the mistake is grave, and outside the norms of standard operating procedure, there are punishments.

That's correct Tonnington, the College of Physicians and Surgeons in whatever region you're in will accept and investigate all such complaints. I understand the investigation process itself is fairly rigorous. The only drawback (I believe?) is that one cannot contact the College and inquire as to whether or not your Doctor has ever had a complaint lodged against him/her - nor what the results of any investigations may have been. I could be wrong, but I have at one time worked for a college of a medical profession, and the only ones that info would be released to is another college or other licensing body where the practitioner was moving to - thus requiring verifications of certs. That info was a standard inquiry upon relocation of a practitioner, but never do I recall it being released to the general public.

Maybe it should work like the Better Business Bureau. They'll provide info as to the number and nature of complaints and results of same if you're shopping for a reputable product or service.
 
amagqira
#19
Reminds me the story told to me many years ago about the importance of a good bedside manner:

Two physicians finished medical school, A was the top student, aced every subject and brilliant in diagnosis. B was a very average student and just managed to scrape through medical school, but was a nice affable guy who related well to people.

They both started offices in the same building and a year later B was so busy, he was turning people away, whereas A was paying his rental with difficulty. Swallowing his pride, he walked over to B and asked: "I was always the best student and no malice intended, but you were always at the bottom of the group. Why are you so successful, whereas I'm struggling?"

B asked A to come to the window and said " Do you see those people, 95% of them do not know the first thing about medicine and come to see me. The 5% that actually knows something about medicine, go to you."

nuff said.
 
Curiosity
#20
Sometimes humans have widely varied opinions of the same individual - especially an individual who becomes significant in their lives such as a doctor might be.

Whether grading them can give an honest collection of data remains to be seen, it seems to be the kind of reputation making poll rather than how a person can expect successful treatment or not through their skills.

Why we visit a doctor is to be healed or to prevent illness is it not? Whether we think they are kind or rude or on time or late, I wonder if it really matters.
 
mrmom2
#21
Quote: Originally Posted by CuriosityView Post

through their skills.

Why we visit a doctor is to be healed or to prevent illness is it not? Whether we think they are kind or rude or on time or late, I wonder if it really matters.

Good point .I see a doctor i just want to get better
 
tracy
#22
Quote: Originally Posted by CuriosityView Post

Why we visit a doctor is to be healed or to prevent illness is it not? Whether we think they are kind or rude or on time or late, I wonder if it really matters.

I may be alone, but I do think that matters. You have to be open and honest about very private information with your doctor. I couldn't do that if he or she were a real jacka$$.

Plus, it's often a very scary time in someone's life if they are seeking medical treatment. A doctor who recognizes that and responds appropriately will be better able to educate their patients. A good bedside manner is priceless to me. I think it correlates directly to their patient care. Any doctor who comes off as arrogant concerns me particularly. Arrogant doctors have trouble admitting they made a mistake or don't know something, both of which can have disastrous results for patients. I worked with a doctor in Kamloops when I was a nursing student and I saw that a few times. He was a complete jacka$$.
 
Curiosity
#23
Quote: Originally Posted by tracyView Post

I may be alone, but I do think that matters. You have to be open and honest about very private information with your doctor. I couldn't do that if he or she were a real jacka$$.

Plus, it's often a very scary time in someone's life if they are seeking medical treatment. A doctor who recognizes that and responds appropriately will be better able to educate their patients. A good bedside manner is priceless to me. I think it correlates directly to their patient care. Any doctor who comes off as arrogant concerns me particularly. Arrogant doctors have trouble admitting they made a mistake or don't know something, both of which can have disastrous results for patients. I worked with a doctor in Kamloops when I was a nursing student and I saw that a few times. He was a complete jacka$$.

Tracy That's a bit over the top - if I had a distinct aversion to a doctor like the kind of person you describe, I wouldn't continue as a patient ever.

I have had many doctors over the years both in Canada and in the U.S. and have yet to meet a primary practitioner or a specialist with whom I didn't have immediate rapport, both male and female. If that is luck I have no idea - I have no comparison except my friends seem to like their doctors and my family members do as well.

I think the general population do like their medical people or they simply do not return as a patient.

How these people act out in front of staff (nurses and assistants) could be a whole other world - one which as a patient I don't expect to have to deal with. If they make me well or see to my health concerns, that is my focus....not if they are nice or cranky or arrogant.
I'm not looking for Barney or a motherly type to hold my hand.

If they make gross medical mistakes, there are other places to research - not an internet survey.
 
tracy
#24
Quote: Originally Posted by CuriosityView Post

How these people act out in front of staff (nurses and assistants) could be a whole other world - one which as a patient I don't expect to have to deal with.

I think that's the key. I do see how they act when patients aren't around and I do think their attitudes at those times often relate to how they treat their patients. When I need a new doc, I make an effort to ask nurses who work in the area who they like. It hasn't failed me. Arrogance and rudeness in particular are symptoms of deeper problems to me and if those words are used to describe the doc then that isn't the doc for me. Those are the same docs that are dismissive of their patients and unwilling to listen to input from their colleagues (2 things I think are essential for good care).

Don't get me wrong though, my experiences with my doctors have overwhelmingly been positive (both in the workplace and as a patient). There have been a couple negative ones, but they aren't the norm.
 
TenPenny
#25
Quote: Originally Posted by mcrawfordView Post

I just found www.ratemymd.ca (external - login to view)

It's one of those doctor rating sites but specific to Canadian doctors.
I personally don't like my doctor and gave him a bad review.

Do you think that a doctor should be able to post his/her opinion of YOU, by name, for everyone to see?
 
TenPenny
#26
Quote: Originally Posted by ZzarchovView Post

The problem I have is doctors are not themselves very accountable for mistakes unless it harms someone. No amount of "Almost killed thank god for the nurse/pharmacist/other doctor" ever amounts to negligence.

Thus nothing is done until they ACTUALLY harm someone.

That is utter bull****. Every Province has a system where you can complain to the college of physicians if you think your doctor (or their receptionist) was rude to you, or tried to kill you, or everything in between. Every one of these complaints is taken VERY seriously. And it happens relatively frequently. If you have a legitimate complaint, use the channels that are there for you.
 
amagqira
#27
There might be a problem in the selection of budding aspirants for medical school - by and large the people who get selected are the more academically inclined group who do not necessarily relate well to people.

You really need to like people and above all care about what happens to them. I believe that people tend to pick up on this. At the same time a physician needs to be sensitive as to what approach will work best with a particular person - just as there is not one managerial style which works for everybody.

I have met a few physicians who do not like people - were more interested in the intellectual aspects and mechanics of doctoring. Luckily there are several avenues in medicine and most of them tend to pick something which removes them from people.

There is a review done on physicians every few years - and the nurses, and other physicians all get to submit a form in anonymity as to a physicians's competence, behaviour towards patients, general behaviour etc and the physician concerned then gets a summary of the report - how he rates.
 
Impetus
#28
Interesting...I looked up my doctor on this site some time ago and added a good review to two or three others (she had all good reviews), but now she doesn't come up in the search.

I suppose they can have themselves removed from the list if they want.

Personally, I like her open-minded approach, punctuality, availability and the way she says "Cough please" once a year!

Muz
 
Zzarchov
#29
Quote: Originally Posted by TenPennyView Post

That is utter bull****. Every Province has a system where you can complain to the college of physicians if you think your doctor (or their receptionist) was rude to you, or tried to kill you, or everything in between. Every one of these complaints is taken VERY seriously. And it happens relatively frequently. If you have a legitimate complaint, use the channels that are there for you.

Oh sure, and where might they be?

Better question, tell me where I can find out if my doctor has had these complaints before I go see him? Cause I can flat out tell you, I have never been able to find out if my doctor at the time had almost killed other people.

But I suppose I could find out with that internet survey, I can see both who likes him and who does not. Perhaps thats just something Im used to, since almost every other profession has a service like this attached to them.
 
Curiosity
#30
Second thoughts

I was remembering my doctor in Vancouver and I did have a problem with him - not entirely unpleasant but difficult - he was absolutely jaw dropping handsome...and I had a problem until I had some years with him and grew up a bit... I think he understood because no doubt many teens and young adults had a crush on the guy.... wasn't his fault and I only commented because it was tough
to get over and I didn't want to tell my parents.... my dad would have found a grumpy old Scotchman over 100 years old!!!

My doc in California (I was just writing about him in an e-mail)... is a lovely, polite Japanese American who trained in Michigan - thoroughly westernized and loves all the new gadgets for his practice. I love him but would never see him for some of the stuff I hate....so I ask for his PA who is (as I wrote to someone) a bitch....

She is terrific, will not let me get away with any of my whining and arguments as the Japanese guy would and I love her for her bitchiness because it is taking care of me and it is her business to see I obey....

Great combo.... my Japanese doc has women figured out pretty well...
 
no new posts