The actual transcripts from the call I got today from the Jetta owner...
Me. "Yo, Bear Steel."
JO. "Um yes, could I speak to the owner or the manager please"
Me. "You gottem ma'am"
JO. "Um hi, I was driving down hiway 48 Tuesday morning, in that second little blast of snow we got'
Me. "Yes ma'am"
JO. "Well one of you trucks(yes my trucks have my business number on the back, unfortunetly, the messege in my office sends callers to my cell)was following me coming up to Davis Dr. and when we got to the red light he pulled into the right lane"
Me. "Go on"
JO. "When the light turned green your driver took off at a dangerous speed for the weather conditions"
Me. "Was he tail gating you before you got to the lights ma'am?"
JO. "No, but he did come up behind me quite fast"
Me. "How fast were you going?"
JO. "Um about 60kph. Which I though was a reasonable speed, given the conditions"
Me. "What exactly were the conditions?"
JO. "Um, well it had snowed over night"
Me. "So the roads were snow covered ma'am?"
JO. "Um, no, but they were wet and could possibly been frozen"
Me. "Um, oooook"
Me. "So what exactly is your complaint ma'am?"
JO. "I think you need to have a talk with your driver. Your insurance rates will not be good if he has an accident in your companies vehicle"
Me. "You're quite right ma'am. Did you pull away from the stop light at a high rate of speed ma'am? Or at a pace the would coincide with your speed before you and my driver stopped at the lights?"
JO. "Oh no, I pulled away as I always do, especialy given the weather conditions"
Me. "Really? That's not how my driver tells it ma'am"
JO. "Oh he's talked to you about it then?"
Me. "Oh yes ma'am, he's right here"
Me. "Oh yes ma'am, he's right here and he tells quite a different story. You wouldn't happen to be the driver of a late model silver Jetta would you?"
JO. "Um, yes I do"
Me. "Well then, let me tell you how it actually went down"
Me. "Yes you were doing 60 in an 80 zone. Yes you stopped at the lights at Davis and 48, but that is about all the truth there is to your version of events"
JO. "EXCUSE ME!"
Me. "Oh I'm sure that is how you remember it, but let me refresh your memory"
Me. "At that set of lights, even though you just admitted that my driver came up behind you fast, you failed to pull into the left hand lane and allow faster traffic to over take you"
JO. "Well--"(I cut her off)
Me. "So my driver, knowingly broke the rules that you do not seem to adhere to or care for and pulled into the left lane to get around you, because as he saw it, the road conditions did not require a reduced speed of 60kph."
JO. "Well I did and don't have to go into that lane"
Me. "You may be right ma'am, you may not have to, but you should have"
JO. "I can do whatever speed I feel is safe"
Me. "And I'm not saying you have to do anything you do not want to do, but that does not give you the right to try and drag race my driver off the line either, especially if, as you said, the road conditions were dangerous"
JO. "I did no such thing---"
Me. "Oh yes you did, I know you did"
JO. "Just because your drive and probably your buddy said I did, this is no way to get customers---"
JO. "I don't think this is very funny"
Me. "Niether do I, I really hate when little people are to scared to drive and feel it is their right to slow down the rest of the world, even if the rest of the world aren't pussies and can drive in bad weather"
JO. "It's people like you and your driver that cause accidents---"
Me. "No it's people like you that drag race people off the lights that cause accidents"
JO. "I did no such thing, I don't care what your buddy told you I ---"
Me. "Ma'am stop, before you really piss me off, I have to tell you I was the driver(Chuckle)"
JO. "You need to learn how to drive and learn how to talk to potential customers"
JO. "You're an ***---"
Me."Ma'am, I hate to cut this conversation short, but as far as I'm concerned, you need to have your lisence revoked and I am to busy at the moment to worry about losing one customer, that's if you even know what my company does, screw you"