Woman told $43M slot jackpot malfunction, offered steak dinner instead

spaminator

Hall of Fame Member
Oct 26, 2009
35,859
3,041
113
Woman told $43M slot jackpot malfunction, offered steak dinner instead
Postmedia Network
First posted: Thursday, November 03, 2016 01:30 PM EDT | Updated: Thursday, November 03, 2016 01:47 PM EDT
A New York casino has left a sour taste in a woman’s mouth after telling her the nearly $43 million jackpot she claims to have hit on a slot machine was wrong and offering her dinner instead.
Katrina Bookman visited the Resorts World Casino in Queens, N.Y., in August when she says the penny slot machine she was playing on flashed a winning of $42,949,642.76. The mother-of-four captured what she thought would be a life-changing moment with a selfie. Bookman told ABC7 she was escorted from the casino floor and told to come back the following day.
When she returned, Bookman asked a casino representative what she won, according to ABC7.
“’You didn’t win nothing,’” she said she was told.
The machine had printed a ticket showing a winning of just $2.25 and the maximum payout of the slot machine is $6,500. The casino said in a statement that “machine malfunctions are rare,” offered Bookman their apologies, the $2.25 payout and a free steak dinner.
The New York State Gaming commission also investigated the incident and said in a statement: “The figure displayed on the penny slot was the result of an obvious malfunction,” reports the New York Daily News.
Bookman has since hired a lawyer and is demanding the casino award her the max $6,500 payout the machine allows.
“They win, and now the house doesn’t want to pay out. To me that’s unfair,” Bookman’s lawyer Alan Ripka told CNN.
“The machine takes the money when you lose. It ought to pay it when you win.”
The machine had printed a ticket showing a winning of just $2.25 and the maximum payout of the slot machine is $6,500. (Screengrab)

Woman told $43M slot jackpot malfunction, offered steak dinner instead | World |
 

Jinentonix

Hall of Fame Member
Sep 6, 2015
10,611
5,250
113
Olympus Mons
I've been to quite a few casinos in my time, I've yet to see a penny slot with a jackpot anywhere near $42 million. Besides, if you win the jackpot on a slot machine, regardless of how much it's worth, the machine will definitely let you and everyone else around you know that you won the jackpot.
 

JLM

Hall of Fame Member
Nov 27, 2008
75,301
547
113
Vernon, B.C.
Woman told $43M slot jackpot malfunction, offered steak dinner instead
Postmedia Network
First posted: Thursday, November 03, 2016 01:30 PM EDT | Updated: Thursday, November 03, 2016 01:47 PM EDT
A New York casino has left a sour taste in a woman’s mouth after telling her the nearly $43 million jackpot she claims to have hit on a slot machine was wrong and offering her dinner instead.
Katrina Bookman visited the Resorts World Casino in Queens, N.Y., in August when she says the penny slot machine she was playing on flashed a winning of $42,949,642.76. The mother-of-four captured what she thought would be a life-changing moment with a selfie. Bookman told ABC7 she was escorted from the casino floor and told to come back the following day.
When she returned, Bookman asked a casino representative what she won, according to ABC7.
“’You didn’t win nothing,’” she said she was told.
The machine had printed a ticket showing a winning of just $2.25 and the maximum payout of the slot machine is $6,500. The casino said in a statement that “machine malfunctions are rare,” offered Bookman their apologies, the $2.25 payout and a free steak dinner.
The New York State Gaming commission also investigated the incident and said in a statement: “The figure displayed on the penny slot was the result of an obvious malfunction,” reports the New York Daily News.
Bookman has since hired a lawyer and is demanding the casino award her the max $6,500 payout the machine allows.
“They win, and now the house doesn’t want to pay out. To me that’s unfair,” Bookman’s lawyer Alan Ripka told CNN.
“The machine takes the money when you lose. It ought to pay it when you win.”
The machine had printed a ticket showing a winning of just $2.25 and the maximum payout of the slot machine is $6,500. (Screengrab)

Woman told $43M slot jackpot malfunction, offered steak dinner instead | World |


People have been shot for that kind of sh*t! If I was her I wouldn't stop at $6500.

I've been to quite a few casinos in my time, I've yet to see a penny slot with a jackpot anywhere near $42 million. Besides, if you win the jackpot on a slot machine, regardless of how much it's worth, the machine will definitely let you and everyone else around you know that you won the jackpot.


I don't think there's any doubt the machine mal functioned, but that is not her fault. By rights she should receive the $42 million but if she's smart she'll let them know she'll settle for $1Million. The ball is in her court, the casino doesn't want a bad reputation.
 

tay

Hall of Fame Member
May 20, 2012
11,548
0
36
A woman claims in court that the casino called it a “machine malfunction” when she hit the jackpot playing slots, giving her just a couple of bucks instead of $42 million.

Katrina Bookman brought the complaint Wednesday in Queens County Supreme Court, just about 3 miles from the Resorts World Casino on Rockaway Boulevard where Bookman says she was playing the Sphinx slot machine on Aug. 23, 2016.

The machine’s “bells, noises and lights” all told Bookman she won the jackpot, according to hte complaint, plus the screen displayed the message “printing cash ticket $42,949,672.76.”

As an exhibit to her 17-page complaint, Bookman even included a selfie she took in front of the machine while the message was displayed.

The complaint notes that casino agents escorted the Far Rockaway woman from the floor, however, telling her to come back the next day for a “decision” on her winnings.

When she did, the casino allegedly cited a “machine malfunction,” telling Bookman that all she was entitled to was a steak dinner, plus the $2.25 balance that the casino says was left on the machine when she hit the jackpot.

In addition to Resorts World Casino, Bookman seeks damages from Genting New York LLC and International Game Technology, alleging counts of common-law negligence, breach of contract and negligent misrepresentation.

Bookman says the ordeal shocked her nervous system and left her embarrassed, anxious and depressed.

Resorts World Casino declined to comment on the lawsuit.

After the local ABC news team “7 on Your Side” broke Bookman’s story in late October, multiple news outlets reported that Bookman’s attorney Alan Ripkin was seeking to have the casino pay Bookman Sphinx slot machine’s posted maximum payout, $6,500.

In Iowa, a similar situation played out in 2011 where 87-year old grandmother Pauline McKee was awarded just $1.85 after the Hello Kitty slot machine she was using displayed the message “Bonus award — $41,797,550.16.”

The Iowa Supreme Court ultimately denied McKee the multimillion dollar bonus in 2015.

“Consider the other side of the coin,” Justice Edward Mansfield explained at the time. “Suppose the symbols had aligned so that McKee was entitled to a payout under the rules of the game, but the machine did not inform her of a payout. Would the casino have been obligated to compensate her despite the absence of a notification that she had won? We think so.”

https://www.courthousenews.com/casino-sued-downgrading-jackpot-steak-dinner/
 

Hoof Hearted

House Member
Jul 23, 2016
4,254
990
113
The woman should go see a psychiatrist for stress, and then sue the Casino for a million. Bet she'd get it too.
 

Hoof Hearted

House Member
Jul 23, 2016
4,254
990
113
'Update'

The woman is suing for the entire pot, claiming mental anguish.

I think if she was reasonable and asked for $1 million, a jury would probably feel sorry for her and award her that amount. Now I just think she's being greedy asking for the whole amount.
 

Danbones

Hall of Fame Member
Sep 23, 2015
24,505
2,197
113
Used to work for a bar owner that had a few machines in a back room.
Up the odds on check week every month, and then drop them later when the gambling addicts had no money, but the news of the occasional winner would feed the machines in the following month's check week.

Would a casino pay out when they don't have too?
not if someone thinks they can steal that money first