Portfolio Management Canada Inc.
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Portfolio Management Canada Inc.


Just4Me is offline Just4Me canada
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June 5th, 2007, 01:10 PM

Quoting excollector
Always ask proof of the debt, despite what the credit people say, as long as you state the debr is stat barred, they have no ramifications against you, I had a collection agency call me about comsumers dist. well I told them it is statted barred, and i spoek to the manager which I worked with years ago and they took it off the data base.
You alos do not have to give them your tel# infact you can request that you be contacted by correspondence only, mail that is. It is under the collection act.
I received a call from the "Pre-Legal Department" from a guy who was much less friendly than the last guy (see my previous comments - page 2). I had requested proof of the debt be mailed to my house and for whatever reason it never arrived to my house, although it had apparently been mailed. I really would like to read it! In any case the person says this debt is mine, I owe it, bottom line. The next documents I would be receiving are court documents.

According to what he's saying, I entered into an agreement in 1989 and my last payment was in 2004. Someone earlier said that the debt would be taken off 6 years after my first delinquency - which would have been years ago, sometime in the 90s I'm sure. Nothing else I've heard or seen here backs that up, instead the idea of "stat barred" of 7 years since the last acknowledgment makes more sense. If so, does that mean that since I made a payment in 2004 that I am well within the "fair game" period? Does the fact this might be an Eaton's debt mean anything?

Contrary to what some may think, I'd love to get this matter straightened out. The fact is I'd be lucky I have $50-60 month left over at the end of the month after my rent, lease, and other bills. There is no room to pay them anything more than that. Do they have to take that? I'll give it to them if it's in my best interest. I don't want to deal with bankruptcy and there is no question - I have no credit worthiness to borrow the $4000 I owe.

I am totally stressed. The phone call with this person has left me shaken. He was very sarcastic, accused me of shirking my debt and I want to meet my legal requirements - no more, no less.

Thanks so much!
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credit is offline credit canada
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July 1st, 2007, 01:28 PM

Hi .
Last payment in 2004 is still on your credit report making it fair game.
Be sure, check your credit report.
Contact Equifax or Trans Union.
Any info they ask they will already have. They just have to verify its you.
Good Luck.
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rocyn is offline rocyn canada
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July 16th, 2007, 03:43 PM

A woman called from Portfolio Management today asking for my husband (well sort of, her accent was so thick and her pronunciation of a common name so poor it's amazing I could eventually figure out who she was asking for.) He wasn't here, so she asked who I was (I just said "his wife" and left it at that) so she gave me the 866-701-5184 number and said it was important he call and it was a financial matter.

So, he just called her and she claims we have an outstanding debt of almost $300 from Aliant/NBTel with a last payment in November 2002, on a cell phone. Yes, we had cell phones with them a long time ago. Yes, we probably owed a balance the day we closed the account to switch companies. However, I am 100% sure we would not skip out on the debt. In any case, I do not have records of my transactions for the past 5 years around. How the heck am I supposed to prove I don't owe this? My financial institution charges me a significant fee to search prior financial records, and for such a huge span of time, I simply cannot afford this. I can't pay to prove that I don't owe something. I'm not even sure my bank can go back that far.

Can we just keep saying we don't owe and hope they eventually leave us alone? I'm stressed to the max. I'm a SAHM and we are barely making ends meet. I don't owe this. Any help or advice would be appreciated.
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rocyn is offline rocyn canada
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July 16th, 2007, 03:45 PM

FYI, we have gotten credit in my husband's name in the past five years without issue. One would think if something was on the credit report, banks wouldn't be giving us money? As well, we retained local phone service with the same company until 2006 without issue.
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credit is offline credit canada
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July 17th, 2007, 06:28 AM

Porfolio Management buys uncollectable debts from businesses then they try to collect them.
Check your credit history at equifax or trans union.
Free buy mail once a year to anybody.
You'll pay online for acces to your history.
Don't worry about giving them info. They already have your info. They just want to verify its you.
See if this cell phone bill is on your history as past due, bad loan, bad credit or some such wording.
If not don't worry about it.
Only you can reinstate this bad account onto your credit history by acknowledging it.
Acknowledging being paying some monies to this account through Porfolio management or through any other debt collecting company also signing any papers agreeing that yes you do owe monies to this account. I would also not agree that you owe money to this account over the phone as I learned conversations may be recorded legaly with only one party knowing the conversation is being recorded.
Debts are on your credit history for either six or seven years from the last date of activity.
I forget right now.
Activity being last payment usually. Last payment either through the original company or debt collecting company.
Ask the person at porfolio Management when was the last date of activity regarding this account i.e.
last payment date applied to account.
This is how you will find the info you need, they must tell you.
Say you need more info. Ask them. Be persistant. They will try to state they don't know. they lie they have all the info regarding this account.
If this date exceeds the six or seven year rule the account is "Stat barred". A term used by debt collectors indicating the account is closed and can not be collected according to debt collection laws provided by your government.
Infrom P.M. the account is stat barred and they will then sell your account to another debt collecting company who will try to do the same.
They prey on peoples ignorance regarding debt collecting and try to get you to acknowledge the debt thus reactivating it onto your credit history now giving them all the rights under debt collecting laws.
Thay know what stat barred is they just rely on you not knowing your rights.
Good Luck
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disgusted is offline disgusted canada
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July 18th, 2007, 10:07 PM

Portfolio Management left messages for me about 5-6 times in the last month. I didn't know who they were, and I'm a working artist, so I thought I'd call, but never got around to it. This morning they contacted my husband and he inquired what was this about (hoping they really managed porfolios). They said they wouldn't discuss it and his wife better phone or they would be phoning as much as they liked, and there was nothing he could do about it. He contacted me immediately and I could tell he was upset, he said phone them and see what was up.
I don't owe anyone any outstanding money from anytime, ever. I carry numerous credit cards and was told I have a triple A credit (the best )on our last mortgage application. I will check myself to see if that is the case after reading this forum.
I called this morning a "Laurie Judge" I first got her voice mail and left her a very succint and terse message."I don't know who you are, I've never contacted you, why are you trying to contact me? Why were you so rude. She returned my call. "Are you(name)"? Yes "Have you ever lived at (address)". No.
What's this about? I asked. "None of your business" she replied sarcastically. I said "you phoned me"
"GET OVER IT" she sreamed, I answered "what" "OH GET OVER IT" she sreamed again.I hung up in her ear. I was so shaken up, but composed myself and called again to let her know how unacceptable her behaviour was. She screamed at me again and said I BETTER NOT PHONE HER AGAIN, she had told me before she would take my name off her list. I said "well you never said that "and she said If I would just shut up and listen, I would hear. I said I wanted to speak with her supervisor, she said over a wrong number, no.
Well, anyway, I did contact her supervisor a "Spence Marshall", he did his best to appease me and I don't know if they're not all in one office winking and egging each other on. He assured me I'm not on their calling list anymore,we'll see.
I believe it is all a scam, even if they have bought the bad debt ,there is nothing they can do to collect it, no matter what they try. I bought some debt with a business some years ago, accounts outstanding and was told if they didn't want to pay me there really wasn't much I could do. These names sound ficticious and I wouldn't pay them a cent. If you owe anyone in the past, check it out. They bought bad debt, that is what it is. These are just thugs or crack heads trying to squeeze out money, they are not lucid or reputable, DON'T GIVE THEM ANY MONEY. Really, I think it would be worth it to change your number, if they continue.
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Unforgiven is online now Unforgiven georgia
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July 24th, 2007, 01:19 PM

There are some specific rules that collection agencies must abide in Canada. It varies from province to province but here is a link that helps with some of the information that is good to know.

http://www.strategis.gc.ca/epic/site..._ca02149e.html
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Hailey is offline Hailey canada
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August 7th, 2007, 10:36 PM

Well this was an awesome thread to find. I actually justed Googled this companies name, because they called my mother's house looking for me. I founds this weird because I haven't lived home for at least 5 yrs. I'm glad you all posted and I found it before I wasted my time calling. THANX
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TonySopranoNJ is offline TonySopranoNJ canada
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August 14th, 2007, 08:38 AM

Yes a great thread, really grateful

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Twoe is offline Twoe canada
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August 18th, 2007, 10:46 AM

I am very embarassed to say... I used to work for Portfolio. I started with them in the end of 2004, collecting for Capital One debts owed by Americans. The United States have VERY strict collection laws (Canada's aren't NEAR as strict!), and my way of things were definitely not yelling at ANYONE, however, there were quite a few co-workers that would get quite lippy. Capital One eventually pulled their business, and I was sent over to the dreaded "Canadian Side". I had heard such horrible things, and the weird thing, the collectors on "the other side" even treated the Cap One collectors like crap! When I went over there, I was shocked and appalled to even work for that company! It was absolutely horrible the way the collectors were treating these people!!!!!!!! At that time we weren't on the "dialer"(a computer that calls for you, also sends out those horrible automated messages! kind of like the ones that telemarketers use when you answer and it takes forever for them to answer you back.) all day like they are now! As soon as an internal posting came out for another position, I jumped at it and thankfully got hired, and soon after was put on stress leave. Upon returning from the leave, I found out that they were putting me on the collection floor again... the mere thought of it made me sick, and I very promptly quit. A few things to let you know about PMG... If you have an outstanding debt that has been more than 7 years (that is claimed to be yours anyway) 1. TELL THEM IT IS STAT-BARRED AND DO NOT EVEN SEND A MERE $20 B/C THEN YOUR DEBT IS CONSIDERED TO BE RE-OPENED, WHICH IS WHAT THEY'RE HOPING FOR YOU TO DO!!!! 2. The reason that some of you may not remember these debts is because when they are bought, sometimes they only receive last names and 1st initials of 1st names... so if you have a popular name, they're hoping it's you!!!! 3. Remember that these debts are sometimes so old, and they have the address that the person used to live at. You by no means have any obligation to give these people any information!!!! DO NOT LISTEN to these threats, and I would threaten them with the Better Business Bureau... Portfolio has a lot to lose... they also collect for Bell, CIBC student loans and other high profile places... Good luck to everyone out there who has to deal with these aweful people! I honestly could never even imagine going back there... not to mention a lot of people are quitting b/c they can't handle it anymore!
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rocyn is offline rocyn canada
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August 18th, 2007, 11:51 AM

Thank you very much for sharing your experience working for this company. Don't be embarrassed you used to work there - you weren't abusive and you were just trying to earn a living. I can relate to the stress leave. Years ago, I worked at call centers (not collections though) and constantly felt on edge. One of my first call center jobs was outbound calling for a major bank. It started out as just courtesy calls to existing clients and eventually turned into calling anyone and trying to sell investments. I dreaded going into work. We weren't pushy (a no was a no, and no further explanation was asked), but still when some people heard we were calling from the bank, they'd fly into a rage. I always took that personally. Sadly, where I live, if I wanted to make more than minimum wage and have benefits, call centers were my only choice. Everyone has to eat, you know?

Anyhoo, just wanted to thank you for your insight. Thank you for sharing!

Cynthia
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Sosa is offline Sosa canada
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August 23rd, 2007, 03:31 PM

Great thread; I'm really glad I found it!

Could someone please clarify whether stat barr is after 6 or 7 years? I saw both those numbers used in this thread. Thanks.
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bummed is offline bummed canada
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August 31st, 2007, 09:45 AM

Good Morning
I have read the posts here and sounds like this forum has some well informed subscribers.
Let me tell you what brings me here.
I have lived in Nfld, for the last 11 yrs. after leaving an abusive marriage in London, ON
Earlier this week I noticed the # 866-226-8881 on my call display when I came in from doing some gardening. As the only calls I get in that genre are from people trying to sell me something I deleted and forgot about it. Now yesterday I was away all day and had my answering machine turned on. When I got home there was a message from "Debra" asking me to return her call.
I googled Portrait Management thinking they were trying to sell me stocks or something
and found you'all. Now I'm a little scared.
I have had no contact with my ex since I left except for the divorce proceedings that were handled though our lawyers. While we were married the a-hole could never hold a job, spent my money on his own priorities and when he had none he would pawn our belongings to get them and leave it up to me to buy them back. All the bills were in my name and I paid them the best I could.
When I left, I never looked back. So realistically these debts could still be outstanding, it wouldn't surprise me if he never paid any of them. I never heard from anybody that I owed them money.
At the time I simply needed to flee and not be found, if you get my meaning. For a year I moved around alot but I have been in my current address for 10 years. If these companies ie: phone, electric, cable etc. wanted to find me they have their ways, don't they? I just never gave them a second thought.
Now, I don't know if that is what "Debra" is calling about but it has to be from when I was in London because I pay my bills regularly now. I have a copy of my credit report from Equifax last summer, the whole issue of Identity theft had worried me some. I don't really understand the report but under the heading Credit and Banking history it lists No information reported. There is a heading Consumer Interviews and other services that lists a request from CDN Bonded Credits in 2003 to note your file with the following information: Inquiry alert. I have never heard of this company.
I am going to let any calls go through the answering machine until someone (hopefully) can offer some guidance.
Thanks
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hermanntrude is offline hermanntrude united_kingdom
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August 31st, 2007, 10:42 AM

sorry, but I've never found myself in your situation, so I can't give you much advice. I think my first instinct would be to contact my lawyer. The one that got you through the divorce.

I imagine any lawyer worth their salt has come across these guys before, and knows what your rights are.
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Milkman Dan is offline Milkman Dan canada
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September 7th, 2007, 12:54 PM

I've had contacts a few months back with a collection agency named "Portfolio Management Solutions," it sounds like it's the same that everyone else in the thread has been dealing with. Sometimes it's hard to tell with companies buying each other and changing their names, etc.

The person handling my case certainly had an interesting way of dealing with me. It seems the best way to get me to pay was to raise his tone, then hang up before I could reply. When he did it the second time, I was so mad that I called back and barely managed, "Don't call me anymore."

Now they are sending me these financial questionnaires. Mind you, this is after my file was (apparently) sent to the government --- it's for a studen'ts loan --- and then sent to another collection agency, and then finally sent to PMS again.

I was willing to play along and fill one out, then send it out. But then they sent me a second one, asking for 'proof' of income and expenses, or else they would recommend legal actions (we've all heard that one before). Since I make very little money, and I never write up bills or give receipts, I'm at a loss about what to send for proof.

I can't even prove that I'm making the small amount of money I am right now. Should I even bother to fill these out anymore? Evidently they can't just take my word for it.
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london50 is offline london50 canada
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September 14th, 2007, 02:42 PM

I am an ex-collection manager and have worked in the industry for close to 20 years. I now own a credit counselling company to help people who owe money repay their debts to numerous creditors. If there are any questions that I can help with, please post them and I will respond as quick as I can. Please know that I will assist on this thread for those that do not know what to do and what their rights are but not help people avoid their responsiblities or people that exaggerate their claim with a collection company. I agree that collection companies can be aggressive and some collectors are absolutely terrible (lack of training and poor regard for other human beings) but there are also some collectors that are not bad to work with. I have found that most times the terrible sitaution or contact is a result of both people having their backs up against the wall. So if I can help, I will.

To the Milkman, if it is a government debt for student loans, the government mandates the collection agency what forms need to be filled out, how much they can accept in monthly payments, etc and if you are ever owed any money (gst, income tax) that government will just take that and not issue you the payment. I would fill out the forms and if your income/expenses justify minimal payments then the collection agency will accept that or if your situation justifies a "hardship" case, then you can apply for that as well but you will have to prove your income/expense. Student loans and debts to government are tough as they never go away and you can never get a settlement (reduced payout to close the file). Good luck
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jwmcq625 is offline jwmcq625 canada
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September 14th, 2007, 05:58 PM

I just checked on the government website in my province and the Act states that debtors have a 6 year limitation in which to start legal action to recover money from unsecured creditors, landlords, bank loans, credit cards, finance companies. When the account goes into arrears it get reported to the credit bureau, and remains on their files for 6 years at which time your name must be removed. In my province the only provision for the debt limitation to be extended is if the consumers does one of two things. Gives a written promise to the creditor to repay the amount, or to make a partial payment on that debt. Either option allows the creditor to start the 6 years all over again. By refusing to give them either of these option, this company or any like them have no legal recourse to collect the debt.

So anyone out there that is being bothered by this or any other company like them, if the debt is older than 6 years just ignore it, because they cannot legally collect the debt, nor can they put your name back onto a credit reporting agency's files as a bad credit risk.
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jwmcq625 is offline jwmcq625 canada
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September 14th, 2007, 09:57 PM

Quoting PixieLady23
maybe if you have debt you should pay it off. why the **** is it okay for someone to use a service and not pay for it.. oh boo hoo.. financial hardships, so wat, pay up, make a payment plan. people shouldnt be so anal for their faults
From the tone of your remarks my guess would be that you work for either PMC or some company like them.

In New Brunswick the statute of limitations for filing a suit is 6 years. When I got my last report from Aquafax it was printed on the bottom that entries were removed after 6 year, not 7. Also in New Brunswick there is no garnishment of wages except for things like child support of government debt. personal debt cannot be collected in NB through garnishment of wages. Creditors only recourse in NB is Small Claims Court, and even there they have only 6 years in which to file a claim with the court, and as I said garnishment is not one of the remedies available to recover personal debt in NB.
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