Steven Hawking's Tutor
Posts: 4,995 
Location: Florida, Hurricane Central
Location: Florida, Hurricane Central
January 29th, 2007, 10:11 PM
Quoting MikeyDB
My sentiments are the same. When I first lived in Ontario, in 14 months, Bell screwed up 11 times, from losing my deposit to installing the jacks in the wrong room. I couldn't believe it.
I've had a Bell phone (service) for fifty years. If there'd been anyone else with a similar utility,I'd have signed up with them.
With all due respect Durka Durka, Bell has enjoyed a monopoly on telephone service for so long it's made them forget what customer satisfaction and service really mean. De-regulation is a sham in Canada and Bell Canada if it can be avoided should be.
From their cell program to their internet service, it almost seems that Bell prefers an adversarial approach with its clients.
With all due respect Durka Durka, Bell has enjoyed a monopoly on telephone service for so long it's made them forget what customer satisfaction and service really mean. De-regulation is a sham in Canada and Bell Canada if it can be avoided should be.
From their cell program to their internet service, it almost seems that Bell prefers an adversarial approach with its clients.
Clever Clogs
Posts: 622
January 29th, 2007, 11:55 PM
Too Bad ,Iagree with your riff with the auto mated system but I have learned to find out the by pass number like press "0" to get operator
We have the whole bundle ,its ok some people out in the middle of no where have'nt much choice ,I think I might of asked for a discount ,and they might offer it if communication between the contracter and bell express vu was astray ,Im surprised they didnt ask for cell number and or you got a call directly from the installer -also I remember a special number we had to call that day they came if there was a problem -before hand to confirm --I mean they are a
"communications company "
Dont they contract out the service install techs ?--
the next time we moved
we hook it up ourselver --not that bad ,in the summer --lol
Too Bad ,Iagree with your riff with the auto mated system but I have learned to find out the by pass number like press "0" to get operator
We have the whole bundle ,its ok some people out in the middle of no where have'nt much choice ,I think I might of asked for a discount ,and they might offer it if communication between the contracter and bell express vu was astray ,Im surprised they didnt ask for cell number and or you got a call directly from the installer -also I remember a special number we had to call that day they came if there was a problem -before hand to confirm --I mean they are a
"communications company "
Dont they contract out the service install techs ?--
the next time we moved
we hook it up ourselver --not that bad ,in the summer --lol
World Police
Posts: 4,440
Videos: 1
Location: toranna
Videos: 1
Location: toranna
January 30th, 2007, 12:31 AM
Quoting MikeyDB
The reason for deregulation of bell is so they can be competitive in the VOIP market, which they are currently are not due to excessive regulation. Bell has lost a large chunk of their land line business to the cable companies, they just want a level playing field in new markets.
With all due respect Durka Durka, Bell has enjoyed a monopoly on telephone service for so long it's made them forget what customer satisfaction and service really mean. De-regulation is a sham in Canada and Bell Canada if it can be avoided should be.
World Police
Posts: 4,440
Videos: 1
Location: toranna
Videos: 1
Location: toranna
January 30th, 2007, 12:34 AM
Quoting MikeyDB
I agree with you about the customer satisfaction, I get frustrated my self when I have to deal with the various departments as a customer of their services.
I
With all due respect Durka Durka, Bell has enjoyed a monopoly on telephone service for so long it's made them forget what customer satisfaction and service really mean. De-regulation is a sham in Canada and Bell Canada if it can be avoided should be.
With all due respect Durka Durka, Bell has enjoyed a monopoly on telephone service for so long it's made them forget what customer satisfaction and service really mean. De-regulation is a sham in Canada and Bell Canada if it can be avoided should be.
Member
Posts: 191
Location: Saskatchewan eh!
Location: Saskatchewan eh!
February 5th, 2007, 05:36 AM
Quoting DurkaDurka
Actually according to Star Choice you can have multiple hook ups, up to five in different locations before any questions are asked. In fact having recently given my system away, Star Choice actually encouraged me to give it away to someone in the family and split the bill with my parents instead of turning the system completely off.
Account sharing is illegal, starchoice, expressvu whoever.
World Police
Posts: 4,440
Videos: 1
Location: toranna
Videos: 1
Location: toranna
February 5th, 2007, 08:39 AM
ExpressVu differs from Star Choice in that regard. With ExpressVu, you cannot have receivers active at 2 different location at the same time, not that it stops people though. The way they will find out if you are account sharing, is when your receiver dials in for a Pay Per View etc, if the phone number you are dialing from doesn't match the one on the account, you will probably get a call from their customer service department to verify all receivers on the account.
Quoting Dalreg
I was under the impression that account sharing was a CRTC thing, i guess I could be wrong.
Actually according to Star Choice you can have multiple hook ups, up to five in different locations before any questions are asked. In fact having recently given my system away, Star Choice actually encouraged me to give it away to someone in the family and split the bill with my parents instead of turning the system completely off.
ExpressVu differs from Star Choice in that regard. With ExpressVu, you cannot have receivers active at 2 different location at the same time, not that it stops people though. The way they will find out if you are account sharing, is when your receiver dials in for a Pay Per View etc, if the phone number you are dialing from doesn't match the one on the account, you will probably get a call from their customer service department to verify all receivers on the account.
February 5th, 2007, 11:55 AM
Quoting DurkaDurka
I knew there was a big brother angle to that phone line crap! When I first got my system they went as far as to tell me it would not function without being in a phone jack. I was ROFL as at that point my system was in Bancroft with no phone access. Bell want $7500.00 per cottage to run in cable for phone service. I told them the were ful of s*** as my system worked fine without it. Ten years later it still works with no phone line. As for pay per view, I don't know because I've never got one. Will the ppv work without phone connection?
I was under the impression that account sharing was a CRTC thing, i guess I could be wrong.
ExpressVu differs from Star Choice in that regard. With ExpressVu, you cannot have receivers active at 2 different location at the same time, not that it stops people though. The way they will find out if you are account sharing, is when your receiver dials in for a Pay Per View etc, if the phone number you are dialing from doesn't match the one on the account, you will probably get a call from their customer service department to verify all receivers on the account.
ExpressVu differs from Star Choice in that regard. With ExpressVu, you cannot have receivers active at 2 different location at the same time, not that it stops people though. The way they will find out if you are account sharing, is when your receiver dials in for a Pay Per View etc, if the phone number you are dialing from doesn't match the one on the account, you will probably get a call from their customer service department to verify all receivers on the account.
World Police
Posts: 4,440
Videos: 1
Location: toranna
Videos: 1
Location: toranna
February 5th, 2007, 12:33 PM
Quoting eh1eh
You can order ppv through bell's website and via phone as well.
I knew there was a big brother angle to that phone line crap! When I first got my system they went as far as to tell me it would not function without being in a phone jack. I was ROFL as at that point my system was in Bancroft with no phone access. Bell want $7500.00 per cottage to run in cable for phone service. I told them the were ful of s*** as my system worked fine without it. Ten years later it still works with no phone line. As for pay per view, I don't know because I've never got one. Will the ppv work without phone connection?
Time Out
Posts: 1,651
February 10th, 2007, 02:40 PM
I am a Bell Express Vu customer. Due to it being a big company with nearly 2 million people it offered me above and beyond service compared to my cable comapny in a rural area. And the HD content is great.
Their installation process is ABSOLUTELY AWFUL.
They contract installers, and I had and awful installer.
Came to my house put the dish up in a stupid place and refused to put it where I wanted it.
Very messy wiring, and to get to one room, he threw, yes threw a line over the roof.
Then he had none of the receivers working, and he had to go home for supper, leaving my house in a mess.
I eventually got the receivers going. But had to get a re-install for the awful mess.
I called in for a reinstall, requesting a different guy. Same guy calls: asks why, I tell him it was a disgrace. Says he will come.
2 weeks later, no one shows up
Call again, request different installer, same guy calls, I try again, he sets the date for a Friday. On Friday morning he said his van was broken down and he couldn't come. He said he would come monday. Come Monday, no one, 1 week later, I take it up to the top at the CSR center, and that time I finally get a different installer who rewires the mess.
I am now enjoying Bell, and its great. But the installation process could make anyone go mad.
I am a Bell Express Vu customer. Due to it being a big company with nearly 2 million people it offered me above and beyond service compared to my cable comapny in a rural area. And the HD content is great.
Their installation process is ABSOLUTELY AWFUL.
They contract installers, and I had and awful installer.
Came to my house put the dish up in a stupid place and refused to put it where I wanted it.
Very messy wiring, and to get to one room, he threw, yes threw a line over the roof.
Then he had none of the receivers working, and he had to go home for supper, leaving my house in a mess.
I eventually got the receivers going. But had to get a re-install for the awful mess.
I called in for a reinstall, requesting a different guy. Same guy calls: asks why, I tell him it was a disgrace. Says he will come.
2 weeks later, no one shows up
Call again, request different installer, same guy calls, I try again, he sets the date for a Friday. On Friday morning he said his van was broken down and he couldn't come. He said he would come monday. Come Monday, no one, 1 week later, I take it up to the top at the CSR center, and that time I finally get a different installer who rewires the mess.
I am now enjoying Bell, and its great. But the installation process could make anyone go mad.
Super Genius
Posts: 1,249
May 13th, 2007, 02:03 PM
Haha. Googling for Bell ExpressVu I hit this thread. I am about to tell them to shove the dish I bought almost 3 years ago.
Bell Ex works fine. The remote is crap. It is cumbersome to get around all the pay channels.
But it is driving me crazy. I watch Fox News. (THE BALANCED NO SPIN NEWS CHANNEL!)
When a commercial comes on it is twice as loud as the previous audio level. I don't believe they can legally do it. I should check with the CRTC but I detest those buggers too.
I guess they 'compress' the ExpressVu commercials to effectively raise the volume. I hit the mute button and miss half of the next news item.
Haha. Googling for Bell ExpressVu I hit this thread. I am about to tell them to shove the dish I bought almost 3 years ago.
Bell Ex works fine. The remote is crap. It is cumbersome to get around all the pay channels.
But it is driving me crazy. I watch Fox News. (THE BALANCED NO SPIN NEWS CHANNEL!)
When a commercial comes on it is twice as loud as the previous audio level. I don't believe they can legally do it. I should check with the CRTC but I detest those buggers too.
I guess they 'compress' the ExpressVu commercials to effectively raise the volume. I hit the mute button and miss half of the next news item.
Time Out
Posts: 1,651
May 13th, 2007, 08:40 PM
They always do it.
I got ExpressVu and always watch FNC on there
Actually though, it should be known, Bell ExpressVu interrupts the FOX News commercials with promos for their services. Like VU DELIVERS!!!! They can legally do that.
Anyways, you could have a reason to bitch to ExpressVu, because its there commercial inserts.
They always do it.
I got ExpressVu and always watch FNC on there
Actually though, it should be known, Bell ExpressVu interrupts the FOX News commercials with promos for their services. Like VU DELIVERS!!!! They can legally do that.
Anyways, you could have a reason to bitch to ExpressVu, because its there commercial inserts.
