Help Please

SLM

The Velvet Hammer
Mar 5, 2011
29,151
3
36
London, Ontario
Okay, usually I can figure this stuff out but this has me stumped.

So I brought in a new Blu-Ray Player and I'm hooking it up in the bedroom and trying to connect it to my wireless home network. I tried the automatic configuration and was waiting, waiting, waiting while it searched for the network, seems like it stalled, thought "the hell with this, I'll do it manually". Went into the settings of my wireless modem and found 4 out of 5 numbers that I need to input. I have the IP address for the modem, the Subnet Mask, it asked for Primary & Secondary DNS so I found two numbers under the DNS tab (I presume the first one to be primary) but for the life of me I can't figure out what the Gateway number is supposed to be.

I've searched through the manual, googled, I just can't figure it out. Anybody have any idea what I should be looking for????

Oh and if it makes a difference, I'm on a Mac not a PC.
 

Dexter Sinister

Unspecified Specialist
Oct 1, 2004
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113
Regina, SK
The gateway is the access point your home network uses to get out to the internet, it's probably the same IP address as your wireless router. I dunno how this is done on a Mac, but it should be possible to query it for its IP configuration, and that should list the machine's IP address, the subnet mask, the DNS server addresses, and the gateway address. The router won't tell you a gateway address specifically, it IS the gateway. It'll have two IP addresses associated with it, one is its address on your home network, which is also the gateway address, the other's the address it shows to the world outside your home network.
 
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SLM

The Velvet Hammer
Mar 5, 2011
29,151
3
36
London, Ontario
The gateway is the access point your home network uses to get out to the internet, it's probably the same IP address as your wireless router. I dunno how this is done on a Mac, but it should be possible to query it for its IP configuration, and that should list the machine's IP address, the subnet mask, the DNS server addresses, and the gateway address.

Okay, so gateway and router are essentially the same thing then? I was able to open up my advanced settings and I can see the numbers for IP address, Subnet mask, Router (which is one number off the IP address), and two DNS numbers. Sadly, after trying all those I still can't get a connection. Could be the blu-ray, it's not brand new, but I'll read over the manual for it and see if I gain any insight.

Thanks for the explanation though. Like I said I can usually figure this stuff out on my own but this was throwing me.

Or you could ask a neighborhood teen to figure it out for ya. :D

If only I could, I don't keep any handy, lol.
 

IdRatherBeSkiing

Satelitte Radio Addict
May 28, 2007
14,614
2,362
113
Toronto, ON
Okay, so gateway and router are essentially the same thing then? I was able to open up my advanced settings and I can see the numbers for IP address, Subnet mask, Router (which is one number off the IP address), and two DNS numbers. Sadly, after trying all those I still can't get a connection. Could be the blu-ray, it's not brand new, but I'll read over the manual for it and see if I gain any insight.

Thanks for the explanation though. Like I said I can usually figure this stuff out on my own but this was throwing me.

Do you have security on the network? If you hook a phone to the network, do you have to enter a password? Are you sure it does not require a physical connection? Some blue rays particularly if older will not do wifi at least not out of the box but do have an eithernet jack in the back (my parent's is like that).

I disable mine because the player is too far away from the network to get a reliable connection and if it tries and can't it hangs.


Depends on the brand.
 

SLM

The Velvet Hammer
Mar 5, 2011
29,151
3
36
London, Ontario
Router IP addresses are usually 192.168.1.1

Mine is close to that but the numbers at the end are different.

Do you have security on the network? If you hook a phone to the network, do you have to enter a password? Are you sure it does not require a physical connection? Some blue rays particularly if older will not do wifi at least not out of the box but do have an eithernet jack in the back (my parent's is like that).

Well this one was purchased about a year ago, so it's not really old old. Not sure if there is an ethernet jack or not, I'll have to look later.

I disable mine because the player is too far away from the network to get a reliable connection and if it tries and can't it hangs.
This is what I think is happening because when I try to configure the network setting automatically it does hang. It's in the bedroom, the farthest room from my wireless modem, which is in the living room, but I've been able connect other devices from my room with no issues. Of course it could be because it's not a very expensive Blu-Ray player.

So I suppose this means I won't be watching Netflix while lounging in bed, lol. Oh well, at least it still plays DVDs. :)
 

Dexter Sinister

Unspecified Specialist
Oct 1, 2004
10,168
536
113
Regina, SK
Okay, so gateway and router are essentially the same thing then?
Not quite. The gateway is one service provided by the router. It's not really correct to call it a modem, though a lot of people do, a modem is a device for converting signals between digital and analog so you can make connections over a telephone line, which is a low bandwidth analog connection. A router will also manage communications among whatever devices you have on your home network, like if you have shared folders or printers, and most of them provide a firewall and some other security services as well, like encryption of the wireless signals, limiting access only to specified machines, which you can control by using the hardware address--called a MAC address, for media access control, nothing to do with Apple--unique to every network interface card, and whether or not it broadcasts its SSID--Service Set Identifier--which is essentially a name for the wireless portion of your home network. If it's not broadcasting its SSID, and/or has access control set up via MAC addresses, your Blu-Ray box won't be able to find it. Those aren't the defaults though, chances are it'll be broadcasting its SSID and not limiting access by MAC address, unless you configured it differently. If you know enough about the details of networking to do that you probably wouldn't have had to ask the question in the OP. Chances are that the wireless signals are encrypted though (and if they're not they should be) so the Blu-Ray box will need to know the encryption type and the key to make a connection. Your router's configuration pages or your Mac's networking settings should show you that information.

The gateway address is almost certain to be one of four possibilities: 172.16.0.1, 172.16.1.1, 192.168.0.1, and 192.168.1.1, with the last one being the most common among home routers I've seen. Those are the first two addresses of two reserved groups of IP addresses for use on internal networks that don't need globally unique IP addresses, they're purely local to your home network and hidden from the wider internet by your router. There's a third reserved group that begins 10.0.0.0 but a home router is extremely unlikely to use that one, that's a group of around 17 million addresses used internally by large organizations. The external IP address--i.e. the address devices outside your home network can see--assigned to your router may be in that group, depending on how your service provider has configured its internal networks. Normally a home router will be assigned one of those four addresses for the home network, and as other devices try to connect to it it'll hand out other addresses for the device, the DNS servers, its own address for the gateway, and the subnet mask, to them via software called DHCP, for dynamic host configuration protocol. It will not, however, hand out the encryption info for wireless communications, that'd defeat its purpose. That you have to know, and any wireless device trying to connect to the network should be smart enough to recognize that and prompt you for it.
 

DaSleeper

Trolling Hypocrites
May 27, 2007
33,676
1,665
113
Northern Ontario,
Mine is close to that but the numbers at the end are different.



Well this one was purchased about a year ago, so it's not really old old. Not sure if there is an ethernet jack or not, I'll have to look later.

This is what I think is happening because when I try to configure the network setting automatically it does hang. It's in the bedroom, the farthest room from my wireless modem, which is in the living room, but I've been able connect other devices from my room with no issues. Of course it could be because it's not a very expensive Blu-Ray player.

So I suppose this means I won't be watching Netflix while lounging in bed, lol. Oh well, at least it still plays DVDs. :)
Doesn't the instructions say that you have to press the wps button on the router shortly after pressing the one on your player??
 

B00Mer

Keep Calm and Carry On
Sep 6, 2008
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Rent Free in Your Head
www.getafteritmedia.com
SLM, what brand is the blu-ray? Sony?

Does it provide an auto connect feature, where you just have to add your wireless password, after slecting your WiFi signals name.. you do have your wireless router password protected??

Who is your Internet provider??

You're diving into the complicated DNS, Gateway, Subnet Mask, etc.. you should not need all that unless you're going to use an alternate DNS provider so you can get US NetFlix on your Blue-Ray.. example: StrongDNS.com and so on.
 

Dexter Sinister

Unspecified Specialist
Oct 1, 2004
10,168
536
113
Regina, SK
Don't confuse the lad (or lass, I dunno). The password is what you need to logon to the router with a browser to change some of its configuration details, what you need to make a wireless connection is the encryption key, and they will not in general, and certainly shouldn't be, the same thing.
 

DaSleeper

Trolling Hypocrites
May 27, 2007
33,676
1,665
113
Northern Ontario,
Could be like you said before that the blue ray player is to far to receive the signal from the router...I had that problem with one security camera I installed.....Had to move the router to a more central location....
 

Dexter Sinister

Unspecified Specialist
Oct 1, 2004
10,168
536
113
Regina, SK
Which is what??.
It's a key used to encrypt the wireless signals to secure them against eavesdroppers. It's not a password, or a pass phrase, or anything else that's given once and lets you in, it's a bit pattern that's used to scramble every byte of a transmission by the sender and unscramble it at the other end by the receiver.
 

B00Mer

Keep Calm and Carry On
Sep 6, 2008
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Rent Free in Your Head
www.getafteritmedia.com
It's a key used to encrypt the wireless signals to secure them against eavesdroppers. It's not a password, or a pass phrase, or anything else that's given once and lets you in, it's a bit pattern that's used to scramble every byte of a transmission by the sender and unscramble it at the other end by the receiver.

Log into your router, and what does it say next to your encrypted key?? Telus for example..



Being you're feeling so technologically brilliant today, maybe you can help me with this issue..

Having issue with the FTP (File Transfer Protocol) on a server, error logs show:

The error shows that the passive ports 30000:50000 are not opened for FTP in your firewall.

I added the ports 30000:50000 into the firewall configuration using ssh

iptables -A INPUT -p tcp --dport 30000:50000 -j ACCEPT

However, each time I restart the firewall (in Cpanel interface) or reboot, the passive mode cannot be done.

...any suggestions??