Postmates CEO tells customer to 'f--- off'
By QMI Agency
The CEO of a California startup apologized after an e-mail instructing his staff to tell an unhappy customer to "f--- off" ended up being sent to the client.
Customer Erin Boudreau of Seattle wasn't pleased with the service she received from Postmates — a delivery company based in San Francisco — so she e-mailed customer service.
But Boudreau was inadvertently sent an e-mail chain that included the nasty message from the company founder.
Bastian Lehmann, CEO of Postmates, said in a blog post the e-mail was sent in error to the woman and was a "bad joke which was very poor in taste." Boudreau posted a photo of the offending message to Twitter
https://twitter.com/Erin_Boudreau/status/379294594866741249/photo/1
Following the CEO's apology, Boudreau wrote, "For what it's worth, I accept @basti's apology. However I don't believe instructing his team to tell me to "f--- off" was a joke or typo."
Postmates CEO tells customer to 'f--- off' - Weird News - Canoe.ca
That was a stupid, stupid move.
By QMI Agency
The CEO of a California startup apologized after an e-mail instructing his staff to tell an unhappy customer to "f--- off" ended up being sent to the client.
Customer Erin Boudreau of Seattle wasn't pleased with the service she received from Postmates — a delivery company based in San Francisco — so she e-mailed customer service.
But Boudreau was inadvertently sent an e-mail chain that included the nasty message from the company founder.
Bastian Lehmann, CEO of Postmates, said in a blog post the e-mail was sent in error to the woman and was a "bad joke which was very poor in taste." Boudreau posted a photo of the offending message to Twitter
https://twitter.com/Erin_Boudreau/status/379294594866741249/photo/1
Following the CEO's apology, Boudreau wrote, "For what it's worth, I accept @basti's apology. However I don't believe instructing his team to tell me to "f--- off" was a joke or typo."
Postmates CEO tells customer to 'f--- off' - Weird News - Canoe.ca
That was a stupid, stupid move.